Overall Ratings & Reviews Hotel Joy

No coffee in the room

Rude desk staff that checked us in. Extremely dirty mattress with no fitted sheet. Used condom under the loose sheet on top of the mattress. Hair all over bathroom sink. Wi-Fi didn’t work over half the time.

Efficient staff, quiet big rooms and 20 minutes journey to Amsterdam centre by metro.

Our car got damaged in the parking lot by a drankard

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The property was ok but there is construction next door that worked on Saturday and began very, very early in the morning.

The tax and deposit kinda rubbed me the wrong way but it was expected. Everything else was great, especially the transportation, and the environment.

Would stay again

Fairly comfortable bed but a bit noisy. Able to hear people in other rooms and doors banging etc. Not much in the local area but 5 mins from metro. Better than most hotels in the centre so represents good value if you don't mind commuting.

It was quiet clean and transportation is closed by

The hotel was clean but the room had no windows nor air conditioner.

Room was smelly, and aircon did not work.

Sommige medewerkers spreken engels, geen probleem natuurlijk echter kon je daar gek genoeg relatief laat pas achter. Kamer is prima maar kan wat onderhoud en een goeie schoonmaakbeurt gebruiken

Customercare and cleanliness

There were stains on the spare pillows that were beyond unacceptable, disgusting!

Lot of noise outside my room, doors slamming and smoke alarm going off early in morning. Non smoking hotel with hallway that always smelt like smoke. Laundry closet near my room and staff were loud when working in the room. My view was of a construction sight with cranes. Actually room was nice but that was it.

The bathroom had see thru door next to the bed. I asked for heating in the room for 3 days and i got no help, my girlfriend couldn't stay butt naked and that made me sad. Other than this, it was awesome, clean, no funny smells

Everything was pleasant and nice. Simple but clean and comfortable. Perfect for a family stay.

Great location, great price, it was a bit hard to walk around the bed (small room) but no big deal

Easy late check in. Very flexible and friendly staff with good customer service. And was clean and nice.