Overall Ratings & Reviews Nobu Hotel Chicago

Perfection

The hotel is beautiful and the room equally lovely. The service was professional and welcoming. The only detraction from my stay was the soaking tub. I had booked the Yubune King specifically for the large soaking tub as a birthday present to myself, and unfortunately the tub in my room didn't work. Or rather the drain stopper wasn't functioning so the tub didn't hold water. As it was late at night, I didn't bother calling maintenace. I relayed the message to the front desk at checkout and had hoped they may issue a partial refund as a courtesy. Alas, no...but despite that, I would definitely stay at the hotel again.

Great time

Fourth stay

Nice room but you can hear a mild train noise

Beautiful hotel with an amazing restaurant and in a wonderful Central part of the city. We stayed here to go to a Chicago Blackhawks game and do a little sightseeing and it was a great location. 30 min drive to Ohare early am. 1hr drive to hotel in rush hr traffic

Decent but looking tired already. Heat didn’t work and had to call engineering to fix. Sink didn’t drain, had to call engineering to fix. Not really how I wanted to be spending my time but whatever. Other than that, decent place.

Amazing staff and hospitality. The room and view was absolutely fantastic.

Excellent amenities and attentive staff. Great luxury experience.

Best hotel experience in all my 42 years.

Great room wonderful stay

The room was spotless, and Charlie at the front Desk was AMAZING. I loved the champagne that I received for staying there and the restaurant Brunch buffet was a well thought out idea!

Really well designed rooms with great attention to detail.

Loved it

The property was amazing and Chantaun in particular was outstanding in her friendly and helpful demeanor and exemplary customer service. My favorite hotel in Chicago!

We decided to stay here again to celebrate our 8th wedding anniversary. Our stay was pretty good, but the room was not cleaned as well as it should have been. There was dust ALL over- to the point where my husband and I were sneezing and had to take a Xyxal. Additionally, the hose for the bathtub had a leak, so whenever I turned it on to rinse the tub water went all over the bathroom floor. The service was good though.

I absolutely loved my stay at this hotel. The Japanese minimalism shown in their rooms and lobby was absolutely stunning. The rooms were so clean and it was in a safe area. The staff were so friendly and accommodating. Would stay here again. The only down side was the sauna was out of order but other than that it was beautiful. Highly recommend!

Close proximity to the events I was attending. A lot of food options in walking distance. Staff was friendly. Room smelled amazing!

I was not impressed with this hotel, way overpriced for what you get. I checked out and am now at the Trump Towers.

Everyone was very kind