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Traveloka (29)

7.6

Pleasant

From 29 reviews

Provided by travelers on

Cleanliness

7.5

Room Comfort

7.3

Meal

8.1

Location

7.9

Service and Facilites

7.4

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Traveler Reviews Hotel Bintang Mulia

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Customer reviews

A***l

8.5

/10

Reviewed 8 week(s) ago

Good stay. Good wifi. Good breakfast

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Accommodation's Reply

05 Mar 2025

Thank you very much for your input, sir/madam, we look forward to your next arrival.

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H***h

Transit

8.9

/10

Reviewed 19 week(s) ago

The deluxe room is spacious and quite clean. There is a water heater in the bathroom and a kettle. The parking lot is also large. The refrigerator in the room was broken, but was quickly replaced. The sink pipe was leaking. Breakfast at 7:14.

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1 people find it helpful

Accommodation's Reply

18 Dec 2024

Thank you sir/madam for your input so that in the future we can do better, guest comfort is our hotel's priority.

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C***i

Business

10.0

/10

Reviewed 40 week(s) ago

Great, the food is delicious and clean.

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R***e

8.7

/10

Reviewed 58 week(s) ago

The bathroom door was difficult to lock, the towels smelled musty.

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3 people find it helpful

M Fadli h.

6.0

/10

Reviewed 81 week(s) ago

Old hotel. Already old. Should be rehabbed.

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1 people find it helpful

Roni R.

4.8

/10

Reviewed 126 week(s) ago

We paid 450,000 breakfast, didn't have breakfast, the room smell wasn't good, the rating was bad.

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4 people find it helpful

riantri b.

8.5

/10

Reviewed 129 week(s) ago

Sarapan tidak memadai. Banyak tikus berkeliaran di plafon.

1 people find it helpful

Accommodation's Reply

11 Nov 2022

We, from Bintang Mulia Hotel, apologize profusely for the inconvenience to you. Thank you for staying at our hotel, in the future we will fix everything.

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bambang j. s.

6.3

/10

Reviewed 161 week(s) ago

The room booked does not match the one available. Order 1 single single bed room, there is 1 king size single bed room. Wifi is off. There is no bath soap & shampoo, only hand washing soap.

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