The hotel room is comfortable and spacious, and the air conditioning is also cool. You should try this room type.

I really enjoyed staying at Aston, definitely recommended.

Well. Overall the hotel is good, all the staff are friendly and helpful but when I enter to the room, the carpet is wet also smelly. The good thing is the staff come to my room fast and change my room. Thank you for your good services

Best hotel in town! Although access is a bit limited because it's in a residential area, it's worth the hype. Cleanliness and facilities are good. The only downside is the small parking area. I always stay here every time I go to Surabaya!🫰🏻

The room is very nice and clean.. just a bit far if you want to go to TP or Pakuwon.

The hotel is a bit far from the city center, but the service is good and the price is relatively affordable.

room is good and comfy with affordable.price

Nice hotel for business near Rungkut Industrial Estate.

Really love staycations here

Valley Parking because it may be in the middle of a residential area, parking is limited.. Friendly staff.. Fast service.. Clean and elegant even though space is limited. There is a small swimming pool on the rooftop.. unfortunately we ran out of towels so we waited a bit to dry before going down to the room. Hi Google facilities in each room to ask anything.. contact CS especially. The room is comfortable and clean.. The bathroom is also comfortable and clean even though it is a bit small.. The food is quite good.

The most enjoyable part was the friendliness of the staff, they were very helpful. The rooms were great, clean, and comfortable.

If Aston is not in doubt, the staff are all very friendly.cm. The food is not delicious, it's all B only except for the porridge which is really delicious.. and Aston is still in charge of the food problem. Aston Batu.. there are many complete choices.. for the room, I had a complaint because there was dried blood, which means the sheets were not cleaned properly. I had complained but it took a long time to get through, finally I was asked to replace the spray and blanket. But I didn't want to, I had already slept for a while.

Aston Inn is a well-known hotel in Jemursari, both in terms of physical facilities and service, it should be at the standard of a 3-star hotel. As a former hotel staff member, I was quite disappointed when I checked in. My wife and two children had traveled quite a long way. We arrived at the hotel around 1:00 PM, but were left in the lobby until almost 2:30 PM before being allowed into our room, claiming it wasn't ready yet and there was a long waiting list. Even though I had booked through the app well in advance, my little one cried in the lobby from exhaustion. My wife also said that one stay was enough, as we were indeed very tired at the time. I'm sorry, in my experience, checking in at any hotel as long as I made a reservation at 1:00 PM, the room was always vacant and ready to be occupied. Although the check-in rule is at 2:00 PM, that's where reservations come in. Because for a 3-star hotel standard housekeeping staff, I think 30 minutes is more than enough to make the bed/make the room. Another downside to this hotel is that the bathroom is quite smelly. Hopefully, this can serve as a lesson for Aston Inn, so that its reputation doesn't suffer because of trivial matters like this. Thank you.

The hotel staff is friendly, parking is a bit difficult because it is limited, check-in time is a bit late maybe because it was busy at that time, the hotel is clean, the rooms are comfortable, the access road to the hotel is small because it is in an alley.

the Air conditioner not working... so hot inside the room... we like the room so much just the AC not working, non smoking rooms but it smells of cigarettes in hall & also very crowded outside the room, not much parking lot...

pretty good with a reasonable price

The room is clean, comfortable, the AC is cold, the food is delicious.

The staff are very helpful and friendly in serving their guests.

The condition of the rooms and the interior of the hotel is good, only the parking area and the location of the hotel are on a small road with quite a lot of traffic.

The hotel staff is friendly, the food is delicious, the rooms are clean.