The gentleman who checked us in at the front desk was very helpful and kind! He helped us find a place to eat dinner being that we arrived around around 8pm (which is late for Assisi). We returned to our hotel which was cool, clean, and dark, and made for a good night’s sleep.
I woke up to go to 9am Mass, while my family stayed in bed to catch up on sleep. They said that while I was gone a cleaning lady burst into the room (before 10am checkout time) and began screaming at them to get out of bed and that it was time to leave. Next the phone rang with another lady yelling that they needed to get out of the room.
However, when I arrived shortly after 10 to hear this story, I spoke to the lady downstairs who was very kind and understanding and allowed us a late checkout at 10:30am.