8.8
Very Good

From 52 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

7.9

Location

9.0

Service and Facilites

9.2

People often mention about Arkamaya Sembung
All
Distance to City Center (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Ambiance (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Arkamaya Sembung

Number of reviews per page
20
40

Customer reviews

s***i
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 day(s) ago

For the view, it's really good, I really like it. For the bathroom, there are lots of mold. So far, I really like the atmosphere and the service is really good.
Translated by Google Icon
See original

Find this review helpful?

Andres
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

4 nights at Arkamaya arrived at 7 pm from Cikarang, was greeted warmly and friendly and escorted to the room the place is comfortable and an unforgettable experience, many facilities such as swimming pools, mini zoos, etc. I am very satisfied Thank you Mas Mukmin, Mas Aji and all the Hotel crew
Translated by Google Icon
See original

Find this review helpful?

F***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA

7.2

/10

Reviewed 15 week(s) ago

In our opinion, for the price of 600, for Jogja it is already quite good with a service that does not meet our expectations. The toilet is not clean😩. The pillow blanket is damp🥹. Soap & Shampoo combined? But why?😭. The water pipe is clogged😭. The breakfast is lacking in taste (Indonesians definitely like chili sauce, but why isn't there any?)😓. This is an area in the forest, there are a lot of mosquitoes, it would be nice to provide soffel (considering that other hotels provide them even though there aren't many mosquitoes)😰. But for the man/sir who picked us up using a shuttle, that was cool... very fast. The receptionist was also very responsive. 😍. We hope that next time there will be improvements, because this concept is already very good.
Read More
Translated by Google Icon
See original

3 people find it helpful

S***o
icon-origin-TRAVELOKA

6.7

/10

Reviewed 15 week(s) ago

The cleanliness of the accommodation is not well maintained, there are lots of spider webs.
Translated by Google Icon
See original

Find this review helpful?

P***a
icon-origin-TRAVELOKA

5.6

/10

Reviewed 18 week(s) ago

+: all staff are very friendly, the mini zoo is quite good even though there are a lot of mosquitoes, the view at the swimming pool is nice. -: glamping is moldy, cleanliness is lacking, lots of ants, bathroom outside the room, lighting in the room is dark, pillows smell musty and damp even though the sheets have been changed, location is difficult to access, swimming pool smells of chlorine and is dirty, it seems that the cleanliness and maintenance of the resort need to be considered. For the facilities obtained at that price, I think it is too overpriced.
Read More
Translated by Google Icon
See original

7 people find it helpful

Maria M. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 20 week(s) ago

Yesterday Add on the breakfast menu, but the breakfast menu is too simple with the facilities yesterday bought at a price of 50,000 / pax menu: White rice, fried noodles with only eggs (salty value 6), capjay vegetables (delicious-8), balado chicken (slightly hard and spicy 7), tea coffee, guava juice, no fruit when I had breakfast at 07.30 (breakfast opens at 06.00), with good hotel facilities, it seems the breakfast menu needs to be improved The room and hotel facilities are good employee service is very good, friendly and responsive, because my AC in Superior 1 room died, they immediately responded and moved the room to Superior 3. The room is enough for a tent room, but it needs extra detailed checking, there is lizard droppings in the bathroom and in the drawer near the night light, behind the bed there is an empty area with lots of dust and spider webs
Read More
Translated by Google Icon
See original

3 people find it helpful

M***r
icon-origin-TRAVELOKA

8.6

/10

Reviewed 20 week(s) ago

the taste of the food is lacking :( the water drain in the bathroom is clogged, so when I take a shower it gets stagnant :(
Translated by Google Icon
See original

2 people find it helpful

Yunanto
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 23 week(s) ago

The view is pretty good. The bathroom is spacious. Complete amenities, there is a refrigerator, the staff is also friendly. There is also a mini zoo. It's just a shame that the breakfast is not buffet but a la carte. For the taste, it needs to be improved. Thank you Arkamaya.
Translated by Google Icon
See original

Find this review helpful?

A***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 23 week(s) ago

Actually this is a good hotel, the facilities are also really good, especially there is a mini zoo suitable for children, there are just a few things that need to be improved, especially cleanliness. There was a puddle of water in the bathroom when I arrived. The view is really nice
Translated by Google Icon
See original

1 people find it helpful

F***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 28 week(s) ago

Super friendly and helpful staff.

3 people find it helpful

D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.3

/10

Reviewed 30 week(s) ago

Actually, I've stayed here before, that's why I want to stay again. The problem is that the place is far from the city. The restaurant is closed because there is a workshop office. And in the morning it's really noisy because of that activity 🥲 The swimming pool was previously okay and clean, yesterday there were lots of leaves and spiders, it seems like it wasn't cleaned, even though all the employees have really good service.
Read More
Translated by Google Icon
See original

7 people find it helpful

N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.4

/10

Reviewed 32 week(s) ago

Nice place, comfortable room, but the hot water is lacking, why is it cold after only a short use? Food is expensive.
Translated by Google Icon
See original

2 people find it helpful

R***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 34 week(s) ago

This is my second experience at Arkamaya, I am satisfied with the service of all the staff.
Translated by Google Icon
See original

1 people find it helpful

R***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.6

/10

Reviewed 38 week(s) ago

The rooms and atmosphere are really good, but sorry for the tasteless mushroom soup and chicken porridge.
Translated by Google Icon
See original

2 people find it helpful

Barosy D. E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 40 week(s) ago

The hotel staff was very friendly and very helpful with all my needs, even making a special omelet for my child.
Translated by Google Icon
See original

Find this review helpful?

F***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 44 week(s) ago

Clean and comfortable place, all available facilities are functioning well, friendly staff. Yesterday stayed in deluxe, could see sunrise in the morning and city light at night 😍.
Translated by Google Icon
See original

6 people find it helpful

Mardiana T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 46 week(s) ago

Bathroom outside/under the room is not convenient for the elderly.

Find this review helpful?

I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 48 week(s) ago

It's fun, there's a mini zoo swimming pool too.
Translated by Google Icon
See original

2 people find it helpful

V***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.4

/10

Reviewed 49 week(s) ago

I had dinner at the restaurant, I thought the food was salty, but the next morning it turned out the food was also salty. Hopefully in the future, the food will be tasted before being served.
Translated by Google Icon
See original

2 people find it helpful

Profile Picture
Agus N. S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 55 week(s) ago

Untuk pelayanan sangat memuaskan dan room nya bersih. Tapi satu PR kalo bisa diadakan karoke kelas vip nya.

2 people find it helpful

Number of reviews per page
20
40