Overall Ratings & Reviews Collection O Serviced Apartmen Mutiara Kota

the hotel staff is not friendly, the service is not good

1 star, under the mattress there is trash, cigarette butts, used drink bottles, no wifi, even though the advertisement includes wifi. The room is dirty and filthy, not cleaned. The sheets are very dirty, the blanket looks like it was used by the previous guest, damp and dirty until we didn't sleep with it. Oh yeah, the pillows don't have covers and the pillows are super shabby. What do you expect with a room at that price, but at least they swept, mopped, and changed the sheets because we were clearly staying for a few days.

good location, affordable price, cleanliness needs to be improved. comfort is quite good.

the cleanliness is lacking, the pillow cases are dirty

Not according to the description and pictures in the application. The room is very dirty, the sheets have not been changed from previous use, the toilet is very dirty and filthy, I booked for 3 days but I only stayed for 1 day. Cheap prices do not mean they cannot provide a clean room. Highly not recommended.

very not recommended...very disappointing....

You can relax in the lobby with a view of the swimming pool

Comfy bedroom, complete with refrigerator, best view from my room

Good location, but very poor, no cleaning and service too.

Rooms are not maintained. Facilities are not available.

A fairly comfortable hotel with very strategic access to Transum.

Poor service and room quality and lift access is unusable