Pullman Brisbane Airport

Had a late night flight to Brisbane with connecting flight following day. I was notified 2hrs before the flight that it was delayed to early morning, which meant we wouldn’t need to stay overnight. I called Pullmans that evening to notify of the changes and that we’d arrive before “checkout” (albeit early in morning), Pullmans wouldn’t offer checkin nor honour the breakfast that I had paid for (because I wasn’t checking in overnight). Pullmans staff were very uncompromising - no refund and would not offer ‘day use’ for a short period between flights either. Given its airport accom (and that flights can change), I thought they would be more flexible. Travellers beware.

Convenient close to international airport

Lovely

Fantastic stay at the Pullman. Very friendly staff and clean and tidy rooms. Would highly recommend!

Great for a stay between flights in or out of Brisbane.

A quick overnighter as we travelled through Brisbane. Great staff, outstanding restaurant/cafe/bar. Very comfortable, well appointed room. Quiet and accessible.

So quiet even though so close to airport and very clean

The hotel itself was nice, typical airport hotel. What they don’t let you know is getting TO the hotel from the international terminal isn’t easy. Taxis won’t take you because it’s too close, but it’s too far to walk. You must wait for a bus that isn’t quick, ride all around the airport, get dropped off at the domestic terminal, then walk another 10-15 minutes to the hotel. Not what most people want to do after a long flight. We did take a taxi to the airport the next morning, even though the person at the front desk assured us they wouldn’t be available and were not reliable (there were several queued up in the morning). On top of it all, we paid for the executive floor access but because it took us so long to get to the hotel we arrived 5 minutes too late to qualify for a free beverage at the bar… you’d think the bartender would have been gracious and given us a free drink but nope.

Perfect for an early flight. Clean and comfortable with nice facilities

Having the hotel walking distance from the airport was a treat, and international terminal was a convenient shuttle away. Hotel room was beautiful and food in restaurant was excellent.

A nice hotel for a stopover near the airport. Great pool and excellent dining options.

Helpful to have quality lodging within walking distance of the airport terminal.

Great go to hotel when needing to fly out Fantastic staff and nice clean decent rooms Quiet which is what we like as the ibis next door tends to be on the noisy side

Still using single use soap and shampoo. Would love to see a more eco friendly alternative. Pump bottles that are refillable. Great hotel. Recommend.

Just perfect in every way

ALL EXCELLENT!!! This airport hotel is truly the BEST. Great staff, great food, great rooms. The pool was wonderful too. Could not have asked for more - Thank you Pullman, you are awesome !!!

Fantastic airport hotel

It is a nice airport hotel with convenience.

Average

We stayed for one night. It was clean, comfortable and within walking distance from the domestic terminal. (Just a short bus or AirTram ride to the international terminal.) They were able to accommodate an early check-in for us. Quincy at the front desk was awesome!