Grand Kempinski Hotel Shanghai

Hotels
8.8
Impressive
From 30 verified guests reviews

What Guests Say About Their Stay

Great View (1)
Varied Breakfast (1)
In the Area
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1288 Lujiazui Ring Road, Lujiazui, Pudong, Shanghai, China, 200120
Strategic Location

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Kempinski Hotel Shanghai is located in area / city Lujiazui. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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1288 Lujiazui Ring Road, Lujiazui, Pudong, Shanghai, China, 200120

9.2

Strategic Location
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Discover More About Grand Kempinski Hotel Shanghai

Location


Grand Kempinski Hotel Shanghai is located in area / city Lujiazui.

About Grand Kempinski Hotel Shanghai

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Kempinski Hotel Shanghai exclusively for you.

Grand Kempinski Hotel Shanghai is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Kempinski Hotel Shanghai.

All facilities in Grand Kempinski Hotel Shanghai

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Others

Things to Do

  • Hot tub
  • Indoor pool
  • Barbecue
  • Spa
  • Health club
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Family-friendly Facilities

  • Toys

Transportation

  • Limo or town car service

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Kempinski Hotel Shanghai

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 100-percent of room rate for check-in between noon and 6:00 PM
  • Rollaway bed fee: CNY 350 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • A swimming cap is mandatory in the swimming pool.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

The property will be renovating from November 1 2024 to November 5 2024 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 12:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Kempinski Hotel Shanghai
686
Number of floors in Grand Kempinski Hotel Shanghai
30
Another facilities in Grand Kempinski Hotel Shanghai
Hot tub, Indoor pool, Barbecue, Spa, Health club

Frequently asked question in Grand Kempinski Hotel Shanghai

What are available facilities at Grand Kempinski Hotel Shanghai?
There are top facilites at Grand Kempinski Hotel Shanghai such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Kempinski Hotel Shanghai?
The standard check-in time at Grand Kempinski Hotel Shanghai is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Grand Kempinski Hotel Shanghai provide breakfast?
Yes, Grand Kempinski Hotel Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Kempinski Hotel Shanghai

Overall Rating & Reviews

Traveloka (30)
Others (961)
From 30 verified guests reviews
8.8
Impressive
Fantastic
11
Very Good
17
Satisfying
1
Average
1
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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great view (1)
varied breakfast (1)
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K***a
This is a guest profile.
Leisure
9.7
/ 10
07 Jun 2024
Don't get me wrong, this hotel is perfect. The views, the location, the comfort. But the rules for the deposit were very shady. Be careful; Even after paying 100% for the hotel, you will be asked for a deposit of 4,900 CNY (IDR 11 million)! Yes, you heard that right, 4,900 CNY! They are trying to rip me off! As a foreigner in China, I felt very uncomfortable. I spoke to the receptionist, asking if this was really the rule and what it was for. He clearly couldn't give me an answer and then tried to ask for a 2,000 CNY deposit instead. Terrible customer service. Be aware and beware.
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Review photo of Grand Kempinski Hotel Shanghai from K***a
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Review photo of Grand Kempinski Hotel Shanghai 7 from K***a
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ST
Sylvia T.
Business travel
9.7
/ 10
20 Mar 2019
I had a great stay. The view from my room was stunning!
Review photo of Grand Kempinski Hotel Shanghai from Sylvia S.

4 liked this review

EA
Evy A. H.
8.8
/ 10
03 Jan 2019
Nice view, close to shanghai tv tower, clean, huge room. Very recommended.....

1 liked this review

CL
Charles L.
Family vacation
9.7
/ 10
29 Nov 2018
The hotel is very convenient for us as family traveler. Near the metro station (Lujiazui station). So basically you can go everywhere in Shanghai from the hotel. The breakfast was very good, they're starting earlier at 6am which usually other hotel opened at 6.30am. The room (deluxe) was spacious, although the cabinet a little bit old. But we enjoyed our stay at the grand kempinski shanghai. We definitely will go back there.
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2 liked this review

VY
VINCENSIUS Y. L. S.
9.7
/ 10
22 Oct 2018
Good place and good service. The breakfast also good, many option about meal. Near from Pearl TV Tower. Overall is good.

1 liked this review

FY
Felicianna Y. Y.
Family vacation
9.7
/ 10
04 Apr 2018
Fabulous view from deluxe bund... eye catching. Excellent room more than expected. Near Pearl Tower and Shanghai Ocean. Not too far from mrt exit2. Next building in DBS there is Family Mart and some food. Find good view also from fitness centre or whirpool or pool.
Review photo of Grand Kempinski Hotel Shanghai from Felicianna Y. Y.
Review photo of Grand Kempinski Hotel Shanghai 2 from Felicianna Y. Y.
Review photo of Grand Kempinski Hotel Shanghai 3 from Felicianna Y. Y.

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IW
Intan W.
9.7
/ 10
18 Mar 2018
A very nice hotel, service was good. shopping mall and sight seeing was nearly.

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J
JUMIN
9.1
/ 10
16 Nov 2017
Every things is worth the price. if I could I will come back again

1 liked this review

Indra D.
Business travel
9.1
/ 10
21 Apr 2017
great location, close to metro station Liujiazui, about 8-10 minute walk, wealth bund, pearl tower, shanghai aquarium, "sightseeing bus" stop. nice pool view on 30th floor

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IW
Intan W.
Business travel
10
/ 10
27 Mar 2017
good hotel and good location for sightseeing and also the shopping mall on super brand mall. hotel was clean, breakfast was complete. Service was good.

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Others 4 Grand Kempinski Hotel Shanghai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.