Grand Kempinski Hotel Shanghai

Hotels
8.8
Impressive
From 32 verified guests reviews

What Guests Say About Their Stay

Great View (1)
Varied Breakfast (1)
In the Area
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1288 Lujiazui Ring Road, Lujiazui, Pudong, Shanghai, China, 200120
Strategic Location

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Kempinski Hotel Shanghai is located in area / city Lujiazui. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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1288 Lujiazui Ring Road, Lujiazui, Pudong, Shanghai, China, 200120

9.1

Strategic Location
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Discover More About Grand Kempinski Hotel Shanghai

Location


Grand Kempinski Hotel Shanghai is located in area / city Lujiazui.

About Grand Kempinski Hotel Shanghai

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Kempinski Hotel Shanghai exclusively for you.

Grand Kempinski Hotel Shanghai is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Kempinski Hotel Shanghai.

All facilities in Grand Kempinski Hotel Shanghai

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Others

Things to Do

  • Hot tub
  • Indoor pool
  • Barbecue
  • Spa
  • Health club
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Family-friendly Facilities

  • Toys

Transportation

  • Limo or town car service

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Kempinski Hotel Shanghai

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 100-percent of room rate for check-in between noon and 6:00 PM
  • Rollaway bed fee: CNY 350 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • A swimming cap is mandatory in the swimming pool.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

The following facilities or services will be unavailable from January 6 2025 to January 17 2025 (dates subject to change):
  • Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 12:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Kempinski Hotel Shanghai
686
Number of floors in Grand Kempinski Hotel Shanghai
30
Another facilities in Grand Kempinski Hotel Shanghai
Hot tub, Indoor pool, Barbecue, Spa, Health club

Frequently asked question in Grand Kempinski Hotel Shanghai

What are available facilities at Grand Kempinski Hotel Shanghai?
There are top facilites at Grand Kempinski Hotel Shanghai such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Kempinski Hotel Shanghai?
The standard check-in time at Grand Kempinski Hotel Shanghai is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Grand Kempinski Hotel Shanghai provide breakfast?
Yes, Grand Kempinski Hotel Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Kempinski Hotel Shanghai

Overall Ratings & Reviews Grand Kempinski Hotel Shanghai

Traveloka (32)

Other (1002)

8.7
Very Good

From 32 reviews

Provided by travelers on
Cleanliness

9.1

Room Comfort

8.6

Meal

8.3

Location

9.1

Service and Facilites

8.7

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Traveler Reviews Grand Kempinski Hotel Shanghai

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40
K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 29 week(s) ago

Don't get me wrong, this hotel is perfect. The views, the location, the comfort. But the rules for the deposit were very shady. Be careful; Even after paying 100% for the hotel, you will be asked for a deposit of 4,900 CNY (IDR 11 million)! Yes, you heard that right, 4,900 CNY! They are trying to rip me off! As a foreigner in China, I felt very uncomfortable. I spoke to the receptionist, asking if this was really the rule and what it was for. He clearly couldn't give me an answer and then tried to ask for a 2,000 CNY deposit instead. Terrible customer service. Be aware and beware.
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+4

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ONG CINDY
icon-origin-TRAVELOKA

6.6

/10

Reviewed 51 week(s) ago

环境,地理位置都很好,离东方明珠很近,江景房很棒,但是对于服务水准还有提升空间,某天晚上我们房间接到投诉说是夜深了我们房间电视声很大,前前后后还是好几个电话,还有大堂经理的深夜到访,用让我不是很舒服的眼神搜索房间内,很肯定的被告诉他在门口亲耳听见我们房间传出的“嘣嘣嘣的” 声音 ,我们也纳闷哪里来的声音,怎么就这么肯定是我们房间呢? 为了维护客人的安静和休息真的算是很尽力,几番努力才能被送来真正大堂经理的名片,感谢酒店给到的服务。

1 people find it helpful

Poonavit S.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 54 week(s) ago

Convenient travel, peaceful, no hassle.
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2 people find it helpful

Sylvia T.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 301 week(s) ago

I had a great stay. The view from my room was stunning!

4 people find it helpful

Evy A. H.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 312 week(s) ago

Nice view, close to shanghai tv tower, clean, huge room. Very recommended.....

3 people find it helpful

Charles L.
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 317 week(s) ago

The hotel is very convenient for us as family traveler. Near the metro station (Lujiazui station). So basically you can go everywhere in Shanghai from the hotel. The breakfast was very good, they're starting earlier at 6am which usually other hotel opened at 6.30am. The room (deluxe) was spacious, although the cabinet a little bit old. But we enjoyed our stay at the grand kempinski shanghai. We definitely will go back there.
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2 people find it helpful

VINCENSIUS Y. L. S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 323 week(s) ago

Good place and good service. The breakfast also good, many option about meal. Near from Pearl TV Tower. Overall is good.

1 people find it helpful

Felicianna Y. Y.
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 351 week(s) ago

Fabulous view from deluxe bund... eye catching. Excellent room more than expected. Near Pearl Tower and Shanghai Ocean. Not too far from mrt exit2. Next building in DBS there is Family Mart and some food. Find good view also from fitness centre or whirpool or pool.

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Intan Widjaja
icon-origin-TRAVELOKA

9.7

/10

Reviewed 354 week(s) ago

A very nice hotel, service was good. shopping mall and sight seeing was nearly.

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JUMIN
icon-origin-TRAVELOKA

9.1

/10

Reviewed 371 week(s) ago

Every things is worth the price. if I could I will come back again

1 people find it helpful

TRAN L. X. N.
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 394 week(s) ago

Hotel clean, nice view and very comfortable
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Indra D.
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 401 week(s) ago

great location, close to metro station Liujiazui, about 8-10 minute walk, wealth bund, pearl tower, shanghai aquarium, "sightseeing bus" stop. nice pool view on 30th floor

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Intan W.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 405 week(s) ago

good hotel and good location for sightseeing and also the shopping mall on super brand mall. hotel was clean, breakfast was complete. Service was good.

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Others 4 Grand Kempinski Hotel Shanghai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.