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CLARO Kendari
Hotels
8.6
Impressive
From 7,314 verified guests reviews
What Guests Say About Their Stay
Strategic Location (50)
Friendly Staffs (38)
Clean Room (35)
Great Cleanliness (5)
Rusdy E.
9.1
/ 10
Very good hotel and smart service.
Barmen S.
9.7
/ 10
Strategic location, nice breakfast, cheap price and affordable room.
Nur J.
8.5
/ 10
Helpful staff, located at the center of the city, food are delicious and have many choices for breakfast. Room are spacious and clean. You can try local delicacy at food stalls located nearby. Just need some improvement for the swimming pool, not clean.
In the Area
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Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in CLARO Kendari
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What's around CLARO Kendari
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Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121
Discover More About CLARO Kendari
Location
Staying at CLARO Kendari is a good choice when you are visiting Mandonga.
About CLARO Kendari
Whether you are planning an event or other special occasions, CLARO Kendari is a great choice for you with a large and well-equipped function room to suit your requirements.
CLARO Kendari is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, CLARO Kendari provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at CLARO Kendari, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at CLARO Kendari is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from CLARO Kendari exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
CLARO Kendari is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at CLARO Kendari.
All facilities in CLARO Kendari
Swimming Pool
Entertainment Facility
Common Space
Lobby
Accommodation Services
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Swimming pool
- Smoking area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Food and Drinks
- Bar
- Nightclub
- Poolside bar
- Vegetarian meal
Business Facilities
- Business center
- Computer station
- Meeting facilities
- Projector
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Spa
Nearby Facilities
- ATM/Banking
- Grocery
- Supermarket
Accessibilty
- Accessibility equipment
- Wheelchair accessible
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Bicycle rental
Sports and Recreations
- Fitness center
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in CLARO Kendari
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
The swimming pool is closed until further notice
===================================================
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost extra fees. Special request availability is not guaranteed. Hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at CLARO Kendari | 258 |
Number of floors in CLARO Kendari | 16 |
Another facilities in CLARO Kendari | Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant |
Frequently asked question in CLARO Kendari
What are available facilities at CLARO Kendari?
There are top facilites at CLARO Kendari such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at CLARO Kendari?
The standard check-in time at CLARO Kendari is starting from From 14:00 while the latest check-out time is at Before 12:00
Does CLARO Kendari provide breakfast?
Yes, CLARO Kendari provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in CLARO Kendari
Traveloka (7314)
Other (7577)
8.6
Very Good
From 7.3K reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.5
Location
8.7
Service and Facilites
8.6
People often mention about CLARO Kendari
All
Ambiance (41)
Staff Friendliness (39)
Bedroom (39)
Hotel Area (37)
Variety (31)
Distance to City Center (30)
Accessibility (30)
Room Space (29)
Bathroom (28)
Taste (26)
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Traveler Reviews CLARO Kendari
Number of reviews per page
20
40
M***i
Leisure
10.0
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly upon check in and the service was fast.
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Accommodation's Reply
08 Jan 2025
Dear Mr. M. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your pleasant experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, help, and provide services to you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to continue to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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W***A
Leisure
9.7
/10
Reviewed 3 day(s) ago
Several times staying at this hotel well very good the food is delicious, the room is clean. Yesterday when staying tried the bicycle rental facility. It's rare to find a hotel like this.
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Accommodation's Reply
08 Jan 2025
Dear Ms. W. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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ES
Eva S.
10.0
/10
Reviewed 4 day(s) ago
I like staying at this hotel, it's comfortable, friendly, the facilities are good and attractive.
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Accommodation's Reply
08 Jan 2025
Dear Mrs. Eva. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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T***a
Medical
10.0
/10
Reviewed 4 day(s) ago
family friendly, good for family stay👍
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N***r
9.4
/10
Reviewed 4 day(s) ago
strategic location & clean environment, and nice view
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A***u
10.0
/10
Reviewed 5 day(s) ago
Safe and comfortable. Highly recommended hotel
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Accommodation's Reply
07 Jan 2025
Dear Ms. A. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari…. Best regards, Syahrir. General Manager.
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N***a
8.8
/10
Reviewed 1 week(s) ago
minus when breakfast there is an additional charge for children.. even though usually there is no additional charge for children during my stay at several hotels, both 5 star hotels and in Jakarta, breakfast is free for children
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Accommodation's Reply
07 Jan 2025
Dear Mrs. N. Warm greetings from Claro Kendari. In accordance with our operational standards regarding children's breakfast are as follows:• Children with a height of 0-100 only: free.• Children with a height of 100-140 only: additional charge of IDR 60 thousand.• Children with a height above 140 only: additional charge of IDR 120 thousand. We will evaluate your response and use it as motivation. Hopefully in the future we can provide better service and be the best. We greatly hope to be able to serve you again, at Claro Kendari. Best regards, Syahrir. General Manager.
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R***o
Business
6.8
/10
Reviewed 2 week(s) ago
Check-in was not as expected and bathroom facilities were incomplete
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Accommodation's Reply
03 Jan 2025
Dear Mr. R. Warm greetings from Claro Kendari. We will evaluate your response and use it as motivation. Hopefully in the future we can provide better service and be the best. We greatly hope to be able to serve you again at Claro Kendari. Best regards, Syahrir. General Manager.
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M***h
Business
9.4
/10
Reviewed 2 week(s) ago
The hotel is very nice. It is very suitable for families and staycations because it is supported by various facilities.
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Accommodation's Reply
30 Dec 2024
Dear Mr. M. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your pleasant experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, help, and provide services to you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to continue to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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Fatmawati S.
Leisure
8.5
/10
Reviewed 2 week(s) ago
Very comfortable hotel in Kendari city
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Accommodation's Reply
02 Jan 2025
Dear Mrs. Fatmawati. S. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari…. Best regards, Syahrir. General Manager.
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H***h
8.8
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, very helpful during the check-in process, especially in choosing a room and helping to remind you of the check-out time.
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+4
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Accommodation's Reply
30 Dec 2024
Dear Mr. H. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your pleasant experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, help, and provide services to you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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A***i
10.0
/10
Reviewed 3 week(s) ago
Gym need improvement, need new equipment with good brand.
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Accommodation's Reply
30 Dec 2024
Dear Mr.A
Thank you for taking the time to provide us with your valuable feedback. At Claro Kendari, we constantly strive to improve our products and services, and customer input is essential for us to identify areas where we can enhance the overall experience.
Your comments and suggestions will be carefully reviewed by our team, and we will use them to guide our efforts in delivering better solutions and exceptional customer service.
Sincerely,
Syahrir Ramadan
General Manager
saharia
9.7
/10
Reviewed 3 week(s) ago
School holidays, clean and comfortable place, lots of variety for breakfast and good prices
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1 people find it helpful
Accommodation's Reply
30 Dec 2024
Dear Mrs. Saharia. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari…. Best regards, Syahrir. General Manager.
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S***o
Business
9.1
/10
Reviewed 4 week(s) ago
Strategic location, easy to reach
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Accommodation's Reply
16 Dec 2024
Dear Mr. S. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your pleasant experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, help, and provide services to you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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IW
Ivon W. K.
9.7
/10
Reviewed 5 week(s) ago
This is highly recommended, come on vacation, definitely stay here, the most comfortable, clean hotel,
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Accommodation's Reply
09 Dec 2024
Dear Ms. Ivon W. Ke. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari…. Best regards, Syahrir. General Manager.
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Z***n
10.0
/10
Reviewed 5 week(s) ago
The staff is friendly but yesterday there was a security guard who was not very friendly and told my husband to move our car because there was a luxury car that wanted to pass. Was it because our car was ugly that he was treated like that, making my husband upset even though my husband was waiting for me who was checking out at the receptionist?
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Accommodation's Reply
09 Dec 2024
Dear Mrs. Z. Warm greetings from Claro Kendari. Thank you for your time to give us feedback. In accordance with the Standard Operating Procedures in the pick up drop area, vehicles are directed to the parking area after dropping off their passengers, not because of the type of car. We will evaluate your response and use it as motivation. Hopefully in the future we can provide better service and be the best. We greatly hope to be able to serve you again at Claro Kendari. Best regards, Syahrir. General Manager.
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MF
Muhammad F. H. N.
10.0
/10
Reviewed 6 week(s) ago
The most awesome hotel in Kendari, top notch
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Accommodation's Reply
28 Nov 2024
Dear Mr. Muhammad. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your pleasant experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, help, and provide services to you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to continue to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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R***H
Leisure
10.0
/10
Reviewed 8 week(s) ago
The service is very good and the hotel staff is very friendly.
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Accommodation's Reply
21 Nov 2024
Dear Mr. R. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, help, and provide services to you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to continue to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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s***i
Business
8.0
/10
Reviewed 8 week(s) ago
There are lots of ants on the glass shelf where you drink, the hot water is not perfect, please pay attention to the maintenance and check in takes quite a long time and the service from the ladies is also not very smiling, thank you
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Accommodation's Reply
21 Nov 2024
. Dear Mrs. S. Warm greetings from Claro Kendari. We will evaluate your response and use it as motivation. Hopefully in the future we can provide better service and be the best. We greatly hope to be able to serve you again at Claro Kendari. Best regards, Syahrir Ramadan. General Manager.
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R***l
9.7
/10
Reviewed 9 week(s) ago
good service speed, friendly staff
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Accommodation's Reply
18 Nov 2024
Dear Mr. R. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your pleasant experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, help, and provide services to you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to continue to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
See original
Number of reviews per page
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