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Fairmont Jakarta
Hotels
8.9
Impressive
From 1,095 verified guests reviews
What Guests Say About Their Stay
Strategic Location (7)
Friendly Staffs (4)
Clean Room (1)
Excellent Service (1)
Lucia R. P.
8.4
/ 10
Comfortable staycation here although little bit slow response from in dining room but overall it was great experience here
Kusitarini T.
9.7
/ 10
The stay was perfect as usual. My room always got upgraded and the service was impeccable. A lot of varieties for breakfast, and K22 is a perfect spot for afternoon meeting or evening drinks.
Fahmi A.
9.7
/ 10
The hotel is very perfect for any purpose including but not limited to staycation, I definitely suggest to book and reserve the suite room with free access to gold lounge as you will be treated like a very honorable guest in the hotel, the hotel’s employee who served us are very welcome and nice and always providing us the best service and recommendation pursuant to the hotel facilities. A best place to talk about business matters while chilling at the same time. Suite room is definitely the best in the five star hotel I’ve ever stay.
In the Area
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Jl Asia Afrika No.8, GELORA BUNG KARNO, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270
Strategic Location
Main Facilities
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Swimming Pool
Parking
WiFi
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Available Room Types in Fairmont Jakarta
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What's around Fairmont Jakarta
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Jl Asia Afrika No.8, GELORA BUNG KARNO, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270
9.2
Strategic Location
Discover More About Fairmont Jakarta
Location
Staying at Fairmont Jakarta is a good choice when you are visiting Senayan.
About Fairmont Jakarta
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Fairmont Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Fairmont Jakarta.
All facilities in Fairmont Jakarta
Others
Things to Do
- Outdoor pool
- Children play area
Public Facilities
- Parking
- WiFi in public area
Hotel Services
- Concierge
- Express check-out
General
- Swimming pool
Nearby Facilities
- ATM/Banking
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Fairmont Jakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Number of floors in Fairmont Jakarta | 32 |
Another facilities in Fairmont Jakarta | Outdoor pool, Children play area, WiFi in public area, Concierge, Express check-out |
Frequently asked question in Fairmont Jakarta
What are available facilities at Fairmont Jakarta?
There are top facilites at Fairmont Jakarta such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Jakarta?
The standard check-in time at Fairmont Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Fairmont Jakarta
Overall Rating & Reviews
From 1,095 verified guests reviews
8.9
Impressive
Fantastic
562
Very Good
440
Satisfying
23
Average
70
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (7)
friendly staffs (4)
clean room (1)
excellent service (1)
free wifi (3)
complete facilities (1)
comfortable room (3)
great view (4)
tasty food (3)
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Language
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Show Reviews with Photos
V***A
This is a guest profile.
10
/ 10
08 Nov 2024
I recently had the pleasure of staying at Fairmont, and it was truly a five-star experience from start to finish. The staff greeted me with warmth and professionalism, making me feel welcomed and valued. The room was a sanctuary of comfort and elegance. With plush beeding, high-end amenities, and an impeccably clean space, it felt like a home away from home, but with all the luxuries one could dream of. Staying at Fairmont was everything I hoped for in a luxury getaway. The combination of superb service, luxurious accommodations, and world-class amenities made it a truly unforgettable experience. I look forward to my next visit and highly recommend this hotel to anyone seeking an extraordinary stay.
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dewitya i.
10
/ 10
06 Oct 2024
Good service, good food, good ambiance.
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Sheila N. A.
10
/ 10
05 Oct 2024
The room was very spacious and cozy. Suitable for families. Fairmont never disappoints, except for the readiness of the room which sometimes take way longer than 12 pm:).
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R***y
This is a guest profile.
10
/ 10
08 Sep 2024
1 liked this review
Accommodation's Reply
21 Sep 2024
Dear Valued Guest, Thank you for your positive comment! We're thrilled to hear you had a great experience at Fairmont Jakarta. We look forward to welcoming you back for another wonderful stay! Warm regards, Dinda Dinanty. Assistant Front Office Manager. Fairmont Jakarta.
R
Ryantho
10
/ 10
12 Aug 2024
It was great stayed at Fairmont. Dare y'all to feel your own experience with the hotel. All are fabulous.
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S***a
This is a guest profile.
10
/ 10
10 Jun 2024
Excellent staff and services! Will stay here again next time for a longer night!
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a***a
This is a guest profile.
6.4
/ 10
19 Mar 2024
Booking 1 night for me and my family (my brothers, my mom and 2 children). Arrived at 11 pm. Got the connecting room. The toilet was so smelly strong urine odor. I asked to be cleaned, they kindly helped to clean but still it has the smell and it was midnite already. We decide not to use that toilet and use the other 's room. And around 8 in the morning the loud buzzing sound woke us up. Few time loud buzzing sound. Really dissapointment for a 5 stars hotel.
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Accommodation's Reply
07 Apr 2024
Dear Valued Guest, I am truly sorry to hear about the disappointing experience you and your family had during your stay at our hotel. It is unacceptable that you encountered strong urine odor in the connecting room 's toilet and that despite our attempts to clean it, the smell persisted. Additionally, I apologize for the disturbance caused by the loud buzzing sound in the morning, which disrupted your rest. Your feedback is incredibly valuable to us, and I want to assure you that we take all guest concerns seriously. I have shared your comments with our housekeeping and maintenance teams to investigate the issues you encountered and take immediate corrective action. We strive to provide all our guests with a comfortable and enjoyable stay, and it is clear that we fell short of meeting your expectations on this occasion. Please accept our sincerest apologies for any inconvenience caused. If there is anything further we can do to address your concerns or make amends for your experience, please do not hesitate to contact us directly. We value your feedback and hope to have the opportunity to restore your confidence in our hotel in the future. Sincerely, Dinda F. Dinanty. Assistant Front Office Manager. Fairmont Jakarta.
Fathia Q.
Staycation
8.2
/ 10
16 Jan 2024
I don't think this hotel is well equipped for staycation. If you bring your own car, and park somewhere in the high level parking lot, you have to go to the lobby through elevators outside. I understand it was for security measurement but turns out the security might allow you to go through elevators inside the building if they let you open up your suitcase right at the entrance door from the parking lot to the building. (no info about this, I know from observing people while I waited for the elevators outside) the room wasn't ready when I checked in (14.30). It was ready at around 15.30. While I waited in the mall, they told me that they will put my luggage in instantly when the room is ready — and they didn't. I need to wait for another half an hour for my luggage after I check in. It was easier for me to bring my own luggage by myself.
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3 liked this review
ET
Edie T. H.
Staycation
9.7
/ 10
10 Nov 2023
3 liked this review
TA
Tri A. Y.
Staycation
6.6
/ 10
02 Oct 2023
Honestly, I expected better from Fairmont considering the brand and it ' s a 5 stars hotel. The hospitality from the receptionist and concierge just felt different unlike other 5 star hotels, less warmth, its just missing something. It really is the time to make improvements to the room. The bed ambles, makes my body sore. And the pillow so thin, very uncomfortable. My room was in the 19th floor, high floor overlooking the golf view and street. Dang so noisy in the morning. I never had this kind of experience in other 5 stars hotels, usually very quiet in the higher floors. Lastly, Good job for the other staffs from in room dining and housekeeping.
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1 liked this review
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