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Golden Palace Hotel Lombok

Name: Golden Palace Hotel Lombok
Address: Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217, Jalan Sriwijaya no.38, Mataram, Lombok, Nusa Tenggara Barat, 83217, Indonesia
Rating: 9

Hotels

9.0

Impressive

From 4,684 verified guests reviews

What Guests Say About Their Stay

Strategic Location (48)

Friendly Staffs (66)

Affordable Price (3)

Great Cleanliness (6)

Lidya A.

9.4

/ 10

Love this hotel! We stayed here for 3 nights last week. The room, the pool, the hotel are very clean. I didn't realized it last week, Until we moved to Holiday Resort Senggigi. The room was sticky, dusty and the bathroom has bad smells. We booked 4 rooms, all of them are the same. And today we are back again at Golden Palace Hotel. I can breathe better here lol. I will definitely be back to this hotel again, even though I don't really like the breakfast buffet but I can over look that. Love the cleanliness, love the people here, love the Location!

Amanda G.

/ 10

First choice to stay in Mataram. My room is big and clean as always. Many choices of delicious food during breakfast, especially traditional and local food. Friendly staff with full of smile all the time. Thank you for the excellent service.

Rudy P.

/ 10

Great to be back here and food suddenly just awesome. They are serving many choices of traditional cake and so delicious. Still with huge deluxe room I stayed. Staff are just awesome and helpful, their smile just never end. Hotel is very clean, they are doing disinfectant spraying several times a day. Will be back soon, for sure

In the Area

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Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217

Strategic Location

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Golden Palace Hotel Lombok is a hotel in a good neighborhood, which is located at Mataram City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Golden Palace Hotel Lombok

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Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217

9.1

Strategic Location

Discover More About Golden Palace Hotel Lombok

Location

Golden Palace Hotel Lombok is a hotel in a good neighborhood, which is located at Mataram City Center.

About Golden Palace Hotel Lombok

Whether you are planning an event or other special occasions, Golden Palace Hotel Lombok is a great choice for you with a large and well-equipped function room to suit your requirements.

Golden Palace Hotel Lombok is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Golden Palace Hotel Lombok provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Golden Palace Hotel Lombok, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Golden Palace Hotel Lombok is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Golden Palace Hotel Lombok exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Golden Palace Hotel Lombok is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Golden Palace Hotel Lombok.

All facilities in Golden Palace Hotel Lombok

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Cafe
Dining area
Early bird breakfast
Gala dinner
Hot breakfast
Poolside bar
Show cooking restaurant
Snacks
Snack bar
Vegetarian meal

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Multilingual staff
Newspaper in lobby
Newspaper
Tours
Wedding service

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Heater
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area

Things to Do

Barbecue
Fitness center
Garden
Karaoke
Massage
Outdoor pool
Outdoor pool
Sauna
Spa
Hot tub

Public Facilities

Parking
Coffee shop
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathtub
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Separate shower and tub
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Business Facilities

Business center
Business facilities
Computer station
Conference room
Meeting facilities
Photocopier
PRINTER

Transportation

Area shuttle with surcharge
Car rental
Secure parking
Valet parking

Accessibilty

Accessible parking
Disabled access friendly
Wheelchair accessible

Shuttle Service

Airport transfer (surcharge)
Ferry terminal shuttle (surcharge)

Family-friendly Facilities

Children pool

Sports and Recreations

Fitness center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Golden Palace Hotel Lombok

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Extra Breakfast

Accommodation charges IDR 150,000/guest for extra breakfast.

Smoking

Smoking is allowed only in the designated smoking area.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Golden Palace Hotel Lombok	198
Number of floors in Golden Palace Hotel Lombok	12
Another facilities in Golden Palace Hotel Lombok	Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Golden Palace Hotel Lombok

What are available facilities at Golden Palace Hotel Lombok?

There are top facilites at Golden Palace Hotel Lombok such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Golden Palace Hotel Lombok?

The standard check-in time at Golden Palace Hotel Lombok is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Golden Palace Hotel Lombok provide breakfast?

Yes, Golden Palace Hotel Lombok provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Golden Palace Hotel Lombok

Overall Ratings & Reviews Golden Palace Hotel Lombok

Traveloka (4684)

Other (5473)

8.9

Very Good

From 4.7K reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

9.0

Service and Facilites

9.0

People often mention about Golden Palace Hotel Lombok

All

Taste (252)

Variety (250)

In-house Restaurant (250)

In-room Dining (247)

Price (246)

Room Space (149)

Staff Friendliness (146)

Bedroom (146)

Ambiance (145)

Distance to City Center (144)

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Traveler Reviews Golden Palace Hotel Lombok

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I Putu E. A.

10.0

/10

Reviewed 3 day(s) ago

The rooms are clean and the food is varied and delicious.

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Aida

10.0

/10

Reviewed 4 day(s) ago

The most comfortable hotel, very friendly and good service

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z***i

8.5

/10

Reviewed 4 day(s) ago

Fun, comfortable atmosphere. Service x good

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N***a

10.0

/10

Reviewed 5 day(s) ago

The room is very spacious and clean, the hotel service is also good, there is a compartment for praying, the facilities are complete, the breakfast has quite a lot of variations

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R***h

Staycation

10.0

/10

Reviewed 5 day(s) ago

the hotel staff is very friendly and responsive

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T***k

Leisure

9.7

/10

Reviewed 1 week(s) ago

highly recommended hotel in Mataram city, friendly receptionist, responsive bellboy to help carry luggage to the room and varied breakfast

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A***r

Business

10.0

/10

Reviewed 2 week(s) ago

The price is very affordable, but the facilities are complete, and the food is delicious.

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Accommodation's Reply

17 Dec 2024

Dear Valued Guest. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.

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U***i

Staycation

10.0

/10

Reviewed 3 week(s) ago

very nice to enjoy the pool sunset while reading a book

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Accommodation's Reply

17 Dec 2024

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j***y

Business

10.0

/10

Reviewed 4 week(s) ago

Nice hotel clean rooms friendly and very helpful staff

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Accommodation's Reply

17 Dec 2024

Dear Valued Guest. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.

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Jaykanth S.

Leisure

9.4

/10

Reviewed 4 week(s) ago

Excellent customer service the stuff are helpful and real friendly , even gave me advice where to shop , where to go interesting places , but the spa is expensive the price should be cheaper abit whice would be great. 24hours anything we need anything like food , house keeping they are there ... a best choice of hotel . great breakfast all kinds of verities asaian , western to local never miss .. !!!!Thanks to all Manager Miss Lena and stuff , Megan , samsik , Diana , and all front deck stuffs and stuffs from the restaurant ...Golden palace .. either family , or personal a best choice of hotel .

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Accommodation's Reply

17 Dec 2024

Dear Mr. Jaykanth S. Warmest Greetings from Golden palace Hotel Lombok  It has been a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most - You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience. We really appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day!  Warmest Regards, Reeza Pahlevie Director of Operation

R***n

10.0

/10

Reviewed 5 week(s) ago

I've stayed here many times and never get bored.

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Accommodation's Reply

28 Nov 2024

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L***a

8.2

/10

Reviewed 5 week(s) ago

Clean room, interesting place, okay breakfast, but can't borrow an iron because there is a special place and it is paid per piece

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Accommodation's Reply

28 Nov 2024

Dear Valued Guest. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.

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Edy S.

8.5

/10

Reviewed 5 week(s) ago

Very good cleanliness of the room, especially the toilet, and friendly service.

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Accommodation's Reply

28 Nov 2024

Dear Mr./Mrs. Edy S. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.

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T***I

Staycation

10.0

/10

Reviewed 7 week(s) ago

the room is okay, spacious and comfortable the facilities are really good the meeting room is nice the food is also delicious🙌

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Accommodation's Reply

28 Nov 2024

Dear Valued Guest. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.

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T***I

Business

10.0

/10

Reviewed 7 week(s) ago

The staff are friendly, very welcoming, the food is very delicious, the ambience is very good🫶🏻

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Accommodation's Reply

28 Nov 2024

Dear Valued Guest. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.

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T***I

Business

10.0

/10

Reviewed 7 week(s) ago

ambience is okay location is also strategic staff are all friendly food is delicious rooftop is really cool😍

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Accommodation's Reply

28 Nov 2024

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T***I

Business

10.0

/10

Reviewed 7 week(s) ago

the place is comfortable, the ambiance is really good, the food is all delicious, there are also lots of choices of food for breakfast.. it's also delicious😊

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Accommodation's Reply

28 Nov 2024

Dear Valued Guest. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.

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T***I

Business

10.0

/10

Reviewed 7 week(s) ago

very comfortable, the facilities on the rooftop are also really good, the view is really cool, it's good for events or just having coffee. The staff are also all very friendly😁🫶🏻

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Accommodation's Reply

28 Nov 2024

Dear Valued Guest. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.

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T***I

Staycation

10.0

/10

Reviewed 7 week(s) ago

4 star hotel but feels like 5 star🔥very comfortable, the food is also very delicious! it's really awesome🙌

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Accommodation's Reply

28 Nov 2024

Dear Valued Guest. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.

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T***I

Staycation

10.0

/10

Reviewed 7 week(s) ago

the most comfortable place to stay in Mataram city, the location is right in the middle of the city, and the service is good, the hotel facilities are also very complete😍

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Accommodation's Reply

28 Nov 2024

Dear Valued Guest. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.

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