Golden Palace Hotel Lombok

Hotels

8.9

/10

Very Good

4,770 reviews

What Guests Say About Their Stay

Staff Friendliness (166)
Room Space (163)
Taste (163)
Variety (162)
Lidya a. s.
9.4
/ 10
Love this hotel! We stayed here for 3 nights last week. The room, the pool, the hotel are very clean. I didn't realized it last week, Until we moved to Holiday Resort Senggigi. The room was sticky, dusty and the bathroom has bad smells. We booked 4 rooms, all of them are the same. And today we are back again at Golden Palace Hotel. I can breathe better here lol. I will definitely be back to this hotel again, even though I don't really like the breakfast buffet but I can over look that. Love the cleanliness, love the people here, love the Location!
Rendy
10.0
/ 10
First choice to stay in Mataram. My room is big and clean as always. Many choices of delicious food during breakfast, especially traditional and local food. Friendly staff with full of smile all the time. Thank you for the excellent service.
Rudy Pramuji
10.0
/ 10
Great to be back here and food suddenly just awesome. They are serving many choices of traditional cake and so delicious. Still with huge deluxe room I stayed. Staff are just awesome and helpful, their smile just never end. Hotel is very clean, they are doing disinfectant spraying several times a day. Will be back soon, for sure
oky w. w.
10.0
/ 10
Very nice and comfortable hotel, room are clean and spacious..delicious breakfast with a lot of options..definitely will coming back to stay again. Highly recommend.
MATTHEW H. T.
10.0
/ 10
Golden Palace and the Rooftop Garden are a Great Experience that you must have! The Rooftop staff such as Heni, Gugun, Ogi and Dewa make your experience a memorable one. The check in staff such as Windy are always polite and professional and always welcome me as if I am arriving home and the room is perfect. Take a tour of Lombok with the company in the hotel lobby and you will round out a perfect vacation!
In the Area
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Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Golden Palace Hotel Lombok is a hotel in a good neighborhood, which is located at Mataram City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Golden Palace Hotel Lombok

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Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217
Lobby Golden Palace Hotel Lombok
Lobby 2 Golden Palace Hotel Lombok

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Location


Golden Palace Hotel Lombok is a hotel in a good neighborhood, which is located at Mataram City Center.

About Golden Palace Hotel Lombok

Whether you are planning an event or other special occasions, Golden Palace Hotel Lombok is a great choice for you with a large and well-equipped function room to suit your requirements.

Golden Palace Hotel Lombok is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Golden Palace Hotel Lombok provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Golden Palace Hotel Lombok, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Golden Palace Hotel Lombok is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Golden Palace Hotel Lombok exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Golden Palace Hotel Lombok is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Golden Palace Hotel Lombok.

All facilities in Golden Palace Hotel Lombok

Swimming Pool Golden Palace Hotel Lombok
Swimming Pool
Fitness Center Golden Palace Hotel Lombok
Fitness Center
Functional Hall Golden Palace Hotel Lombok
Functional Hall
Common Space Golden Palace Hotel Lombok
Common Space
Lobby Golden Palace Hotel Lombok
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Cafe
  • Dining area
  • Early bird breakfast
  • Gala dinner
  • Hot breakfast
  • Poolside bar
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Things to Do

  • Barbecue
  • Fitness center
  • Garden
  • Karaoke
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Sauna
  • Spa
  • Hot tub

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Transportation

  • Area shuttle with surcharge
  • Car rental
  • Secure parking
  • Valet parking

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Golden Palace Hotel Lombok

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 150,000/guest for extra breakfast.

Smoking

Smoking is allowed only in the designated smoking area.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Golden Palace Hotel Lombok
198
Number of floors in Golden Palace Hotel Lombok
12
Another facilities in Golden Palace Hotel Lombok
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Golden Palace Hotel Lombok

What are available facilities at Golden Palace Hotel Lombok?
There are top facilites at Golden Palace Hotel Lombok such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Golden Palace Hotel Lombok?
The standard check-in time at Golden Palace Hotel Lombok is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Golden Palace Hotel Lombok provide breakfast?
Yes, Golden Palace Hotel Lombok provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Golden Palace Hotel Lombok

8.9
Very Good

From 4,770 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.0

Service and Facilites

9.0

People often mention about Golden Palace Hotel Lombok
All
Taste (289)
Variety (286)
In-house Restaurant (284)
In-room Dining (282)
Price (276)
Room Space (190)
Staff Friendliness (187)
Bedroom (186)
Ambiance (184)
Distance to City Center (183)
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Traveler Reviews Golden Palace Hotel Lombok

Number of reviews per page
20
40

Customer reviews

J***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 6 day(s) ago

Very clean, lots of space, good food, good amenities.

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A***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

The place is clean, the staff is friendly, but the parking lot is not spacious enough.
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S***d
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Thank you, the room is quite good, privacy is maintained, access to everywhere is close, the surrounding environment is safe, the staff are friendly. Suitable for resting and spending the night with your beloved family.
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M***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Clean, big space in a room, friendly staff.

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Jaykanth S.
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Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 4 week(s) ago

great stay and always felt home to stay in this hotel great management and excellent hospitality incugung the spa was great ver relaxed and great service looking forward to stay there next , never to miss to stay in Golden Palace ... always thanks to the Manager Miss Lina , All marketing Managers and the Spa Manager. Miss Ayu / Jasmine and the Restaurant Manager and all staffs of Golden Palace
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R***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Staying at this hotel is very comfortable, clean and the staff is friendly. Just be careful if you use the SPA service, because the price can change and not according to the price listed in the brochure.
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E***a
icon-Business
Business
icon-origin-TRAVELOKA

9.0

/10

Reviewed 5 week(s) ago

beautiful hill views from the room, breakfast has many variations and tastes good. just for the bathroom, please pay attention to the water and air drainage.
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1 people find it helpful

Zach N.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 6 week(s) ago

Great business option in city center. Staff very friendly and helpful.

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Budi P.
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Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

It's really nice to stay here, the food is delicious, the facilities are really complete, awesome. The food is delicious, the location is in the middle of the city. AwesomeπŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»
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1 people find it helpful

Budi P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

it was really nice stay here! very close to every place, and all of the food very delicious. Also the staf, they're so nice and friendly to us!πŸ™ŒπŸ»

1 people find it helpful

Budi P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

The location is strategic, the food is delicious, the ambience is really good, the amenities are complete, the rooftop is really cool, it's really fun to stay at the Golden Palace Hotel🀩
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Budi P.
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Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

strategic location, the view from the room is very beautiful, the food is also delicious, all the staff are friendly! awesome, 4 stars feel like 5 stars🀩🀩
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Budi P.
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Staycation
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10.0

/10

Reviewed 6 week(s) ago

the location is very strategic, great, ceunah. The food is also delicious. The rooftop garden is really cool! The view from the room is also really great!!🩷🩷😍😍
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Budi P.
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Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

For the room itself, it is spacious, then clean, it's really okay for a room in the city of Mataram. Then for the service, it's really okay, all the staff are friendly and quick to help. Awesome!✨✨
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Budi P.
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Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

for the location of the hotel is very strategic, the food is delicious, the ambience is really great, the service is excellent! The breakfast is the best, because there are many choices! 😍😍
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Budi P.
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Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

starting from the service, and the rooms are all very comfortable! The food is also delicious, I tried the salmon pizza, a bit unique, but delicious✨✨
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Farah K.
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Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 7 week(s) ago

It was a great stay in the executive suite.

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Yeni A.
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10.0

/10

Reviewed 9 week(s) ago

spacious room, clean, friendly staff, delicious food πŸ‘Œ
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Accommodation's Reply
05 Feb 2025
Dear Mr./Mrs. Yeni A. Warmest Greetings from Golden Palace Hotel Lombok. It was a pleasure to serve you. We apologize for the inconvenience you experienced. We will try to improve our service so that similar incidents do not happen again. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! Warm Regards, Management. Golden Palace Hotel Lombok
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S***d
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10.0

/10

Reviewed 9 week(s) ago

Okay, good, suitable for families or those who want privacy with their beloved wife/husband.
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Accommodation's Reply
05 Feb 2025
Dear Sir/Madam. Warmest Greetings from Golden Palace Hotel Lombok. It was a pleasure to serve you. We apologize for the inconvenience you experienced. We will try to improve our service so that similar incidents do not happen again. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! Warm Regards, Management. Golden Palace Hotel Lombok
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Eki T.
icon-Leisure
Leisure
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10.0

/10

Reviewed 9 week(s) ago

Highly recommended, every time I vacation in Lombok I always take the time to stay at this hotel, if I say the pharmacy is closed or there is no medicine because it is so nice and the atmosphere is comfortable, and on Saturday nights sitting on the rooftop while enjoying Live Music and drinking and eating there. Thanks.
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Accommodation's Reply
05 Feb 2025
Dear Mr./Mrs. Eki T. Warmest Greetings from Golden Palace Hotel Lombok. It was a pleasure to serve you. We apologize for the inconvenience you experienced. We will try to improve our service so that similar incidents do not happen again. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! Warm Regards, Management. Golden Palace Hotel Lombok
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Number of reviews per page
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