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Grand Central Hotel Pekanbaru
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Grand Central Hotel Pekanbaru
Hotels
8.4
Impressive
From 5,081 verified guests reviews
What Guests Say About Their Stay
Strategic Location (36)
Clean Room (30)
Excellent Service (28)
Tasty Breakfast (15)
Ralyn R.
9.7
/ 10
Great hotel with a lot of the best foods
Putri P. S.
10
/ 10
Nice hotel, good food, helpful staffs.
Budi R. W.
9.4
/ 10
Good hotel, we can enter in the morning, good spa.
In the Area
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Jalan Jendral Sudirman No 1 Pekanbaru 28, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28292
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Grand Central Hotel Pekanbaru
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What's around Grand Central Hotel Pekanbaru
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Jalan Jendral Sudirman No 1 Pekanbaru 28, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28292
Discover More About Grand Central Hotel Pekanbaru
Location
Grand Central Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Pekanbaru City Center.
About Grand Central Hotel Pekanbaru
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Central Hotel Pekanbaru.
Grand Central Hotel Pekanbaru is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Grand Central Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Central Hotel Pekanbaru, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Grand Central Hotel Pekanbaru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotelβs fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether youβre traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Central Hotel Pekanbaru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Central Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Central Hotel Pekanbaru.
All facilities in Grand Central Hotel Pekanbaru
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Wedding service
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Poolside bar
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Heater
- Swimming pool
- Smoking area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Sauna
- Spa
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- Projector
Transportation
- Airport transfer
- Secure parking
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Accessibilty
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Grand Central Hotel Pekanbaru
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Sauna closed temporarily from 26-8-2024 to 20-12-2024.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Grand Central Hotel Pekanbaru | 161 |
Number of floors in Grand Central Hotel Pekanbaru | 8 |
Another facilities in Grand Central Hotel Pekanbaru | Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Grand Central Hotel Pekanbaru
What are available facilities at Grand Central Hotel Pekanbaru?
There are top facilites at Grand Central Hotel Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Central Hotel Pekanbaru?
The standard check-in time at Grand Central Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Central Hotel Pekanbaru provide breakfast?
Yes, Grand Central Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Central Hotel Pekanbaru
Overall Ratings & Reviews Grand Central Hotel Pekanbaru
Traveloka (5081)
Other (4054)
8.4
Very Good
From 5.1K reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.3
Location
8.6
Service and Facilites
8.4
People often mention about Grand Central Hotel Pekanbaru
All
Staff Friendliness (10)
Room Space (9)
Bathroom (9)
Ambiance (8)
Bedroom (8)
Hotel Area (8)
Taste (8)
Distance to City Center (7)
Accessibility (7)
Soundproof (6)
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Traveler Reviews Grand Central Hotel Pekanbaru
Number of reviews per page
20
40
SR
Sry R.
Staycation
10.0
/10
Reviewed 4 day(s) ago
For the WiFi, please make it okay again, because the network is unstable, but everything else is okay, great.
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R***n
10.0
/10
Reviewed 6 day(s) ago
The room is clean and nice, the service is good
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Accommodation's Reply
24 Dec 2024
Dear Sir/Madam, Warm greetings from Grand Central Hotel Pekanbaru, First of all we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to give your review about our hotel. Your review about our hotel is very valuable and very useful for travelers as a reference for hotels in Pekanbaru. Once again we thank you and we look forward to welcoming you back to Grand Central Hotel Pekanbaru with the best service. Thank you. Best regards, Management.
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R***n
10.0
/10
Reviewed 6 day(s) ago
Nice and clean room, best service π
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Accommodation's Reply
24 Dec 2024
Dear Sir/Madam, Warm greetings from Grand Central Hotel Pekanbaru, First of all we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to give your review about our hotel. Your review about our hotel is very valuable and very useful for travelers as a reference for hotels in Pekanbaru. Once again we thank you and we look forward to welcoming you back to Grand Central Hotel Pekanbaru with the best service. Thank you. Best regards, Management.
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d***y
10.0
/10
Reviewed 2 week(s) ago
Very smooth check-in and check-out process, Very relaxing and calm, The best
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Accommodation's Reply
24 Dec 2024
Dear Sir/Madam, Warm greetings from Grand Central Hotel Pekanbaru, First of all we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to give your review about our hotel. Your review about our hotel is very valuable and very useful for travelers as a reference for hotels in Pekanbaru. Once again we thank you and we look forward to welcoming you back to Grand Central Hotel Pekanbaru with the best service. Thank you. Best regards, Management.
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R***a
Business
5.8
/10
Reviewed 2 week(s) ago
1. The bedsheet is yellowish white, with lots of stains. 2. The mattress is wobbly, making it uncomfortable to sleep. 3. When you go out you get a 10k parking fee. What's the point of the receptionist asking for your car plate if you end up getting a parking fee? This is the first time I've stayed at a hotel and paid for parking. The money is only 10k, but it's uncomfortable. 4. The swimming pool and gym facilities are good and clean. 5. The staff are friendly. 6. The food is pretty good. 7. There's hair in the bathroom, the room is also not very clean...
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Accommodation's Reply
18 Dec 2024
Dear Sir/Madam, Warm greetings from Grand Central Hotel Pekanbaru, First of all we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to give your review about our hotel. We sincerely apologize for any inconvenience caused during your stay at our hotel and greatly appreciate your suggestions and input. We will take further action to improve our services. Once again thank you for your comments and attention. We hope to serve you better in the future. Thank you. Regards, Management.
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J***n
Business
9.4
/10
Reviewed 2 week(s) ago
Ok, nice and comfortable place, suitable for business trips.
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Accommodation's Reply
18 Dec 2024
Dear Sir/Madam, Warm greetings from Grand Central Hotel Pekanbaru, First of all we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to give your review about our hotel. Your review about our hotel is very valuable and also very useful for travelers as a reference for hotels in Pekanbaru. Once again we thank you and we look forward to welcoming you back to Grand Central Hotel Pekanbaru with the best service. Thank you. Regards, Management.
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S***a
10.0
/10
Reviewed 5 week(s) ago
The towel is a bit dull. Overall it's good, comfortable π
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Accommodation's Reply
28 Nov 2024
Dear Sir/Madam, Warm greetings from Grand Central Hotel Pekanbaru. First of all, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to give your review about our hotel. We sincerely apologize for any inconvenience caused during your stay at our hotel and greatly appreciate your suggestions and feedback. We will take further action to improve our services. Thank you again for your comments and attention. We look forward to serving you better in the future. Thank you. Regards, Management.
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B***i
Business
8.8
/10
Reviewed 6 week(s) ago
Nice, clean, and varied breakfast. Suitable for business visits or just staycations. Unfortunately, I haven't had the chance to try the swimming pool.
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Accommodation's Reply
19 Nov 2024
Dear Sir/Madam, Warm greetings from Grand Central Hotel Pekanbaru, First of all we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to give your review about our hotel. Your review about our hotel is very valuable and very useful for travelers as a reference for hotels in Pekanbaru. Once again we thank you and we look forward to welcoming you back to Grand Central Hotel Pekanbaru with the best service. Thank you. Best regards, Management.
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Willy S.
8.5
/10
Reviewed 7 week(s) ago
Yeah, it's okay. The room doesn't have a new feel, but it's okay enough for a 1-2 day business trip. If it's for a longer period, I think it's not enough.
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Accommodation's Reply
13 Nov 2024
Dear Mr./Mrs. Willy S. Warm greetings from Grand Central Hotel Pekanbaru, First of all we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to give your review about our hotel. We sincerely apologize for any inconvenience caused during your stay at our hotel and greatly appreciate your suggestions and input. We will take further action to improve our services. Once again thank you for your comments and attention. We hope to serve you better in the future. Thank you. Regards, Management.
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H***u
Leisure
10.0
/10
Reviewed 9 week(s) ago
Very impressive and must be maintained.
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Accommodation's Reply
04 Nov 2024
Dear Sir/Madam, Warm greetings from Grand Central Hotel Pekanbaru, First of all we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to give your review about our hotel. Your review about our hotel is very valuable and very useful for travelers as a reference for hotels in Pekanbaru. Once again we thank you and we look forward to welcoming you back to Grand Central Hotel Pekanbaru with the best service. Thank you. Best regards, Management.
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Jp
Jon p. s.
6.5
/10
Reviewed 9 week(s) ago
Dirty room, lights on and off.
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Accommodation's Reply
04 Nov 2024
Dear Mr./Mrs. Jon p. S. Warm greetings from Grand Central Hotel Pekanbaru, First of all we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to give your review about our hotel. We sincerely apologize for any inconvenience caused during your stay at our hotel and greatly appreciate your suggestions and feedback. We will take further action to improve our services. Once again thank you for your comments and attention. We look forward to serving you better in the future. Thank you. Regards, Management.
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F***a
Business
8.8
/10
Reviewed 9 week(s) ago
The hotel staff were very helpful and friendly, thank you.
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Accommodation's Reply
04 Nov 2024
Dear Sir/Madam, Warm greetings from Grand Central Hotel Pekanbaru, First of all we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to give your review about our hotel. Your review about our hotel is very valuable and very useful for travelers as a reference for hotels in Pekanbaru. Once again we thank you and we look forward to welcoming you back to Grand Central Hotel Pekanbaru with the best service. Thank you. Best regards, Management.
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A***l
7.7
/10
Reviewed 16 week(s) ago
At check-out, the male receptionist was unfriendly and did not reflect a star-rated hotel. Maybe it was because my appearance was ordinary.
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Ilman E.
Business
10.0
/10
Reviewed 19 week(s) ago
For my needs while in Pekanbaru, the hotel location is strategic to my destinations, the staff are friendly, the hotel is clean & comfortable.
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1 people find it helpful
s***a
10.0
/10
Reviewed 23 week(s) ago
Friendly accomodations. Great service.
Find this review helpful?
Accommodation's Reply
23 Jul 2024
Dear Sir/Madam, Warm greetings from Grand Central Hotel Pekanbaru, First of all we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to provide your review of our hotel. Your review of our hotel is very valuable and very useful for travelers as a reference for hotels in Pekanbaru. Once again we thank you and we look forward to welcoming you back to Grand Central Hotel Pekanbaru with the best service. Thank You. Greetings, Management.
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B***a
8.5
/10
Reviewed 23 week(s) ago
The breakfast is quite tasty and varied. There's only one room key so when my husband goes out to take something to the car the lights in the room go out. Hopefully in the future the key will be given 2.
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2 people find it helpful
Accommodation's Reply
19 Jul 2024
Dear Sir/Madam, Warm greetings from Grand Central Hotel Pekanbaru. First of all, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to provide your review of our hotel. We sincerely apologize for the inconvenience that occurred when you stayed at our hotel and really appreciate your suggestions and input. We will take further action to make improvements to our services. Thank you again for your comments and attention. We hope to serve you better in the future. Thank You. Greetings, Management.
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w
watono
10.0
/10
Reviewed 23 week(s) ago
The hotel is clean and the breakfast is delicious.
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Accommodation's Reply
19 Jul 2024
Dear Mr/Mrs Watono, Warm greetings from Grand Central Hotel Pekanbaru, First of all we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to provide your review about our hotel. Your review of our hotel is very valuable and very useful for travelers as a reference for hotels in Pekanbaru. Once again we thank you and we look forward to welcoming you back to Grand Central Hotel Pekanbaru with the best service. Thank You. Greetings, Management.
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Assun A.
10.0
/10
Reviewed 25 week(s) ago
Reduce smoking room facilities so that hotels help reduce smoking activities.
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Accommodation's Reply
03 Jul 2024
Dear Mr/Mrs Assun A, Warm greetings from Grand Central Hotel Pekanbaru. First of all, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to provide your review about our hotel. We really apologize for the inconvenience that occurred when you stayed at our hotel and really appreciate your suggestions and input. We will take further action to make improvements to our services. Thank you again for your comments and attention. We hope to serve you better in the future. Thank You. Greetings, Management.
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Zulkarnaen S.
Staycation
6.8
/10
Reviewed 26 week(s) ago
They said it was free parking, you know how come 2 people came out and kept paying, they said the parking wasn't on the reception list yet, they asked the reception, it was the opposite. Not proportional.
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Accommodation's Reply
03 Jul 2024
Dear Mr/Mrs Zulkarnaen S, Warm greetings from Grand Central Hotel Pekanbaru. First of all, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to provide your review about our hotel. We sincerely apologize for the inconvenience that occurred when you stayed at our hotel and really appreciate your suggestions and input. We will take further action to make improvements to our services. Thank you again for your comments and attention. We hope to serve you better in the future. Thank You. Greetings, Management.
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as
ari s.
5.0
/10
Reviewed 27 week(s) ago
Cleanliness is not taken care of, the room smells like carpet, the floor is dirty
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Accommodation's Reply
02 Jul 2024
Dear Mr/Mrs Ari s, Warm greetings from Grand Central Hotel Pekanbaru, First of all we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to provide your review about our hotel. We sincerely apologize for the inconvenience that occurred when you stayed at our hotel and really appreciate your suggestions and input. We will take further action to make improvements to our services. Thank you again for your comments and attention. We hope to serve you better in the future. Thank You. Greetings, Management.
See original
Number of reviews per page
20
40
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