Grand Citra Hotel

Hotels
8.3
Impressive
From 2,149 verified guests reviews

What Guests Say About Their Stay

Strategic Location (10)
Friendly Staffs (3)
Clean Room (17)
Excellent Service (9)
Yudhy D.
8.5
/ 10
Very good hotel nice to have a great time in the hotel
Roelly F.
8.1
/ 10
Good hotel and room not bad for one night sleep.
Hasnawati L.
9.4
/ 10
It's really near the airport and they also provide free transportation from the airport to the hotel and very vice versa. With affordable price and free breakfast, it's the best place to stay before your next flight schedule.
In the Area
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Jalan Mulawarman RT. 26 , Tarakan Barat, Tarakan, Kalimantan Utara, Indonesia, 77111

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Grand Citra Hotel is a hotel in a good neighborhood, which is located at West Tarakan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Citra Hotel

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Jalan Mulawarman RT. 26 , Tarakan Barat, Tarakan, Kalimantan Utara, Indonesia, 77111
Lobby Grand Citra Hotel
Lobby 2 Grand Citra Hotel

Discover More About Grand Citra Hotel

Location


Grand Citra Hotel is a hotel in a good neighborhood, which is located at West Tarakan.

The hotel has a very good location, also near the Juwata International Airport (TRK), which is only 1.09 km away.

The hotel is located only 5.01 km away from Malundung Tarakan Harbour.

Not only well positioned, but Grand Citra Hotel is also one of hotels near the following Grand Tarakan Mall within 1.86 km and Malundung Tarakan Harbour within 5.01 km.

About Grand Citra Hotel

Grand Citra Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Grand Citra Hotel is the perfect place to stay that provides decent facilities as well as great services.

Grand Citra Hotel is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

Grand Citra Hotel is the right choice for you who are looking for affordable accommodation in West Tarakan.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Citra Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Citra Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Grand Citra Hotel is a wise choice for travelers visiting West Tarakan.

All facilities in Grand Citra Hotel

Lobby Grand Citra Hotel
Lobby
Bedroom Grand Citra Hotel
Bedroom
In-room Bathroom Grand Citra Hotel
In-room Bathroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Early Check-in
  • 24-hour security
  • Late check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Tours
  • 24-hour Receptionist

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • No alcohol

General

  • AC
  • Banquet
  • Heater
  • Non-smoking room
  • Smoking area

Transportation

  • Airport transfer
  • Area shuttle
  • Car rental
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Shops

Business Facilities

  • Meeting facilities
  • Projector

Accommodation Policy & General Information in Grand Citra Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Citra Hotel
45
Number of floors in Grand Citra Hotel
4
Another facilities in Grand Citra Hotel
Coffee/tea in lobby, Early check-in, Late check-out, Breakfast restaurant, Dinner restaurant

Frequently asked question in Grand Citra Hotel

What are available facilities at Grand Citra Hotel?
There are top facilites at Grand Citra Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Citra Hotel?
The standard check-in time at Grand Citra Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Citra Hotel provide breakfast?
Yes, Grand Citra Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Citra Hotel

Overall Ratings & Reviews Grand Citra Hotel

Traveloka (2149)

Other (794)

8.2
Very Good

From 2.1K reviews

Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.0

Location

8.4

Service and Facilites

8.2

People often mention about Grand Citra Hotel
All
Staff Friendliness (10)
Accessibility (9)
Surroundings (8)
Ambiance (8)
Bedroom (8)
Check-in/out Time (7)
Bathroom (7)
Taste (7)
Wifi (6)
Distance to City Center (5)
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Traveler Reviews Grand Citra Hotel

Number of reviews per page
20
40
s***o
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 day(s) ago

It was quite pleasant to stay at the Grand Citra Hotel Tarakan
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s***o
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 day(s) ago

It was quite pleasant to stay at the Grand Citra Hotel even though there were a few things to note.
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1 people find it helpful

H***y
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Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 1 week(s) ago

Recommend access to the airport very close. Affordable price
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Roy P.
icon-origin-TRAVELOKA

7.1

/10

Reviewed 4 week(s) ago

The main point in cleanliness please pay attention
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1 people find it helpful

LINA
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Transit
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10.0

/10

Reviewed 4 week(s) ago

Very good. All the staff are also fast to respond and friendly. The room smells good😍😍😍
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W***a
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Staycation
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8.6

/10

Reviewed 6 week(s) ago

first time staying here, the room is quite comfortable even though the walls are a bit dull & traces of air conditioning are visible. there is a TV, hot water shower. the toilet is quite clean, only the water is not enough because sometimes the dirt appears, worrying when ablution & shampooing. thank you for the service
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W***u
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6.3

/10

Reviewed 9 week(s) ago

Front liner was a bit curt. Towels were not available. After complaining twice, the night was delivered.
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Putra K.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

Breakfast is good. Overall nice place to sleep

1 people find it helpful

A***n
icon-origin-TRAVELOKA

5.3

/10

Reviewed 10 week(s) ago

Ordered a beauty room but was given a standard room, the bathroom had maggots. The receptionist's excuse was because the customer ordered at 1 pm and when the room was checked at 2 pm the AC couldn't be turned on. Very disappointed.
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a***i
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

Morning transit for flight to the airport, free transfer to airport.
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F***y
icon-Business
Business
icon-origin-TRAVELOKA

8.3

/10

Reviewed 14 week(s) ago

In the room there was still dirt/trash on the floor that had not been swept/thrown away. In the bathroom in the area under the shower the floor was slippery because it had not been cleaned/scrubbed.
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A***a
icon-origin-TRAVELOKA

9.6

/10

Reviewed 23 week(s) ago

It's good, only cleanliness has been improved again.
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A***S
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6.3

/10

Reviewed 24 week(s) ago

The shower came off, the bathroom smelled like urine when you entered, the refrigerator smelled because there was no plug.
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1 people find it helpful

A***A
icon-origin-TRAVELOKA

5.8

/10

Reviewed 25 week(s) ago

the rooms are dirty and poorly maintained. The bathroom looks like it has never been brushed, let alone the closet. The walls are moldy and there are cobwebs. It is best to wash the sheets and blankets because they smell like things that have been kept in storage or a cupboard for a long time.
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T***o
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Business
icon-origin-TRAVELOKA

6.4

/10

Reviewed 25 week(s) ago

Room cleanliness is very poor, there is still a lot of dirt or hair dust on the floor.
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louis
icon-origin-TRAVELOKA

10.0

/10

Reviewed 26 week(s) ago

The staff were very friendly, especially Mr. Aldi who helped me take me to Pertamina Hospital when I was being criticized in the room.
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1 people find it helpful

Y***s
icon-origin-TRAVELOKA

8.2

/10

Reviewed 27 week(s) ago

Bathroom, bedroom under the bed lots of rubbish.
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1 people find it helpful

E***i
icon-origin-TRAVELOKA

9.6

/10

Reviewed 30 week(s) ago

Everything is good except the cleanliness of the room which needs to be improved because there is a lot of dust and spider webs in the room. But overall everything is good.
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Siti R. A.
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8.5

/10

Reviewed 33 week(s) ago

Booking kamar hotel nya hanya untuk transit sebelum penerbangan paling pagi ke Surabaya. Check in aman lancar terkendali, bahkan saya ditawarkan untuk pilih kamar di lantai dasar atau lantai 2, saya pilih lantai dasar aja. Tp jujurly Agak kaget sih dengan kamar hotelnya, saya sudah request kamar non-smoking tp dikasih kamar smoking dengan sisa aroma rokok yang masih kenceng banget (kayaknya ada tamu yang baru check out dari kamar itu). Bisa jadi petugas front office nggak membaca request saya di app. Jendela kamar juga nggak bisa dibuka, kayaknya mentok dengan dinding bangunan sebelah. Lalu di kloset ada puntung rokok yang walaupun di flush tetap nggak hilang dari kloset. Syukurnya tidur saya cukup nyenyak malam itu.
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1 people find it helpful

I***n
icon-Transit
Transit
icon-origin-TRAVELOKA

6.3

/10

Reviewed 35 week(s) ago

§ It seems like cleanliness needs to be improved, the smell from the toilet spreads to the room, and the bathroom needs to be scrubbed so it's not slippery.
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1 people find it helpful

Number of reviews per page
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Bedroom 4 Grand Citra Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.