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Hermes Palace Hotel Banda Aceh
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Hermes Palace Hotel Banda Aceh
Hotels
Traveloka Preferred Partner
8.4
Impressive
From 2,614 verified guests reviews
What Guests Say About Their Stay
Strategic Location (6)
Kids Friendly (2)
Excellent Service (4)
Spacious Room (6)
Nasrullah N.
9.4
/ 10
Nice place to stay at banda aceh for both, business and family
Vinit B.
9.7
/ 10
Good and clean hotel with quick room service. Good location as well.
Dina I.
8.5
/ 10
Large and clean. Good service
In the Area
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Jalan. T. Panglima Nyak Makam Banda Aceh Aceh 23117, Ulee Kareng, Banda Aceh, Aceh, Indonesia, 23117
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hermes Palace Hotel Banda Aceh
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Per room per night (excl. taxes & fees)
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What's around Hermes Palace Hotel Banda Aceh
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Jalan. T. Panglima Nyak Makam Banda Aceh Aceh 23117, Ulee Kareng, Banda Aceh, Aceh, Indonesia, 23117
Discover More About Hermes Palace Hotel Banda Aceh
Location
Hermes Palace Hotel Banda Aceh is a hotel in a good neighborhood, which is located at Ulee Kareng.
About Hermes Palace Hotel Banda Aceh
Hermes Palace Hotel Banda Aceh is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hermes Palace Hotel Banda Aceh exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hermes Palace Hotel Banda Aceh is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hermes Palace Hotel Banda Aceh.
All facilities in Hermes Palace Hotel Banda Aceh
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Fullboard without drinks
- Fullboard with non-alcoholic drinks
- Gala dinner
- Gluten-free meals
- Hot breakfast
- No alcohol
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Dietary menu
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late check-out
- Laundry service
- Luggage storage
- Medical service
- Mobile
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Wedding service
Things to Do
- Barbecue
- Beach sun loungers
- Beach towel
- Children play area
- Discounted Fitness Center
- Entertainment for children
- Fitness center
- Garden
- Karaoke
- Library
- Massage
- Outdoor pool
- Pool sun loungers
- Spa
- Sun loungers
- Waterpark
General
- AC
- Ballroom
- Banquet
- Clothes dryer
- Connecting rooms
- Family room
- Fireplace in lobby
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Public Facilities
- Parking
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Microwave
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
- Theatre/auditorium
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Transportation
- Airport transfer
- Area shuttle with surcharge
- Bicycle rental
- Parking with surcharge
- Secure parking
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
Sports and Recreations
- Billiard
- Cycling
- Fitness center
- Table tennis
Shuttle Service
- Airport transfer (surcharge)
- Ferry terminal shuttle (surcharge)
- Train station pickup
- Airport transfer
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Family-friendly Facilities
- Children pool
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hermes Palace Hotel Banda Aceh
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
Minimum Age Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hermes Palace Hotel Banda Aceh | 163 |
Number of floors in Hermes Palace Hotel Banda Aceh | 5 |
Another facilities in Hermes Palace Hotel Banda Aceh | Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner |
Frequently asked question in Hermes Palace Hotel Banda Aceh
What are available facilities at Hermes Palace Hotel Banda Aceh?
There are top facilites at Hermes Palace Hotel Banda Aceh such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hermes Palace Hotel Banda Aceh?
The standard check-in time at Hermes Palace Hotel Banda Aceh is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hermes Palace Hotel Banda Aceh provide breakfast?
Yes, Hermes Palace Hotel Banda Aceh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hermes Palace Hotel Banda Aceh
Overall Ratings & Reviews Hermes Palace Hotel Banda Aceh
Traveloka (2614)
Other (4736)
8.3
Very Good
From 2.6K reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.3
Location
8.5
Service and Facilites
8.3
People often mention about Hermes Palace Hotel Banda Aceh
All
Ambiance (10)
Distance to City Center (7)
Bedroom (7)
Accessibility (6)
Room Space (6)
Hotel Area (6)
Staff Friendliness (5)
Bathroom (5)
Taste (5)
In-house Restaurant (5)
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Traveler Reviews Hermes Palace Hotel Banda Aceh
Number of reviews per page
20
40
F***l
Business
10.0
/10
Reviewed 5 week(s) ago
When I go to Aceh, I always stay there
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Accommodation's Reply
23 Dec 2024
Dear Mr. Teuku Faisal,"Warm Greetings from Hermes Palace Hotel Banda Aceh"Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We look forward to welcoming you and your family back to Hermes Palace Hotel Banda Aceh. Best Regards,. Budi Syaiful. General Manager
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T***h
Business
10.0
/10
Reviewed 5 week(s) ago
Comfortable and safe, the atmosphere is calming, suitable for bringing the family on vacation.
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Teuku S.
Medical
8.2
/10
Reviewed 6 week(s) ago
clean room. but for the standard and price of five stars it is not yet met, because the food does not have many variations. the temperature of the lobby and restaurant is not cool. with a room price of up to 1 million it is not appropriate.
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Accommodation's Reply
05 Dec 2024
Dear Mr. Teuku S,"Warm Greetings from Hermes Palace Hotel Banda Aceh"Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We look forward to welcoming you and your family back to Hermes Palace Hotel Banda Aceh. Best Regards,. Budi Syaiful. General Manager
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TT
Tarmizi T.
Staycation
10.0
/10
Reviewed 6 week(s) ago
This hotel is strategically located in the city center, in front of it there is a culinary center, the staff are friendly especially the front desk, the food is delicious and it is also close to government offices which makes it easy to deal with related Dunas.
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Accommodation's Reply
05 Dec 2024
Dear Mr. Tarmizi, "Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We look forward to welcoming you and your family back to Hermes Palace Hotel Banda Aceh. Best Regards,. Budi Syaiful. General Manager
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da
dani a. F.
8.5
/10
Reviewed 6 week(s) ago
We stayed for a business trip, what we needed was guest billing per room with the names of the guests staying but the hotel could not provide it with the reason of booking via the app. So confused when needing convenience instead getting difficulties
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Accommodation's Reply
05 Dec 2024
Dear Mr. Dani, "Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We look forward to welcoming you and your family back to Hermes Palace Hotel Banda Aceh. Best regards,. Budi Syaiful. General Manager
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Y***a
Business
10.0
/10
Reviewed 10 week(s) ago
If you go to Banda Aceh, you will definitely stay at Hermes, the atmosphere is comfortable, the food is delicious, the swimming pool is clean,
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Accommodation's Reply
14 Nov 2024
Dear Mr. Yusra Idris,"Warm Greetings from Hermes Palace Hotel Banda Aceh"Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We look forward to welcoming you and your family back to Hermes Palace Hotel Banda Aceh. Best Regards,. Budi Syaiful. General Manager
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RR
Rizky R.
Business
8.3
/10
Reviewed 16 week(s) ago
It used to be the best hotel in Banda Aceh. With proper maintenance and interior refresh, it could be the best hotel again.
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Accommodation's Reply
27 Sep 2024
Dear Mr. Rizky R,
Thank you for staying with us and sharing your feedback on the guest comments.
We are to glad that you overall enjoy your stay with us.
Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh
Best regard,
Budi Syaiful
General Manager
e***a
Leisure
10.0
/10
Reviewed 24 week(s) ago
Hotel staff are friendly, informative and responsive. Access to the city is close, if you want evening culinary delights it's also close.
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Accommodation's Reply
23 Jul 2024
Dear Sir/Madam,"Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We await the return of you and your family at Hermes Palace Hotel Banda Aceh. Sincerely, Budi Syaiful. General Manager.
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R***y
8.5
/10
Reviewed 26 week(s) ago
The pillow is not comfortable for the head, it hurts! Not as comfortable as other star hotels.
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Accommodation's Reply
03 Jul 2024
Dear Sir/Madam,"Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We await the return of you and your family at Hermes Palace Hotel Banda Aceh. Sincerely, Budi Syaiful. General Manager.
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S***o
Leisure
6.6
/10
Reviewed 26 week(s) ago
I think, this is not 5 star hotel.
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Accommodation's Reply
03 Jul 2024
Dear Mr. Suwarno,
Thank you for staying with us and sharing your feedback on the guest comments.
We are happy to hear that you had a great time with us.
We are sorry to hear that the facilities and service was not up to your expectation.
We have discussed the issue with our team to ensure that it doesn’t happen again in the future.
Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh.
Best regard,
Budi Syaiful
General Manager
Z***y
9.7
/10
Reviewed 28 week(s) ago
One of the most luxurious hotels in Banda Aceh. Certainly comfortable and located in the middle of the city which is also not far from the airport. The staff is also very helpful. I asked to call a masseuse + cupping from outside and the hotel fulfilled it. My only note is that the food should be more varied.
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Accommodation's Reply
25 Jun 2024
Dear Sir/Madam,"Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We await the return of you and your family at Hermes Palace Hotel Banda Aceh. Sincerely, Budi Syaiful. General Manager.
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IH
Indra H.
9.7
/10
Reviewed 30 week(s) ago
Room was good, but shower was broke, but overall is good.
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Accommodation's Reply
13 Jun 2024
Dear Mr. Indra,
Thank you for staying with us and sharing your feedback on the guest comments.
We are happy to hear that you had a great time with us.
We are sorry to hear that the facilities was not up to your expectation.
We have discussed the issue with our team to ensure that it doesn’t happen again in the future.
Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh.
Best regard,
Budi Syaiful
General Manager
A***d
5.7
/10
Reviewed 31 week(s) ago
Parking is difficult and there is no one to direct you, the room walls are moldy and the breakfast choices are minimal for a star-rated hotel.
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2 people find it helpful
Accommodation's Reply
30 May 2024
Dear Sir/Madam,"Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to get positive feedback and hope to continue to improve our facilities & services in the future. We await the return of you and your family at Hermes Palace Hotel Banda Aceh. Best Regards. Budi Syaiful. General Manager.
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R***a
8.8
/10
Reviewed 35 week(s) ago
A cool atmosphere for all your family's choices in Banda Aceh.
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Accommodation's Reply
24 May 2024
Dear Mother," Warm Greetings from Hermes Palace Hotel Banda Aceh "Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to get positive feedback and hope to continue to improve our facilities & services in the future. We await the return of Mother and Family at Hermes Palace Hotel Banda Aceh. Best Regards. Budi Syaiful. General Manager.
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A***f
Staycation
5.0
/10
Reviewed 37 week(s) ago
Hotel bintang lima rasa hotel bintang 2, TV masih TV zaman Aceh masih konflik, seprei dan selimut bekas darah pecah perawan, ada lalat di dalam kamar hotel, plus kalau mandi air ngalirnya lambat bikin banjir, makanan juga terlalu biasa untuk sekelas bintang 5. Ini pertama dan terakhir saya nginap disini. Mengecewakan
1 people find it helpful
RJ
Roby J. L.
6.1
/10
Reviewed 37 week(s) ago
Kondisi kamar sangat buruk, wallpaper rusak, karpet rusak, wallpaper kotor, ventilasi kotor.
1 people find it helpful
Accommodation's Reply
19 Apr 2024
Dear Mr. Roby Julian Loebis,"Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to get positive feedback and hope to continue to improve our facilities & services in the future. We await the return of you and your family at Hermes Palace Hotel Banda Aceh. Best Regards, Budi Syaiful. General Manager.
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UA
Uti A. M.
6.5
/10
Reviewed 37 week(s) ago
It should have been rejuvenated especially for bathroom equipment. Like taps and so on. Because it is no longer suitable for use. And a little dirty. Because this hotel is labeled a star hotel. There is only one hanger in the room closet. It seems that the maintenance crew does not pay enough attention.
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1 people find it helpful
Accommodation's Reply
19 Apr 2024
Dear Mrs. Uti,"Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to get positive feedback and hope to continue to improve our facilities & services in the future. We await the return of Mother and Family at Hermes Palace Hotel Banda Aceh. Best Regards, Budi Syaiful. General Manager.
See original
W***n
6.8
/10
Reviewed 42 week(s) ago
Breakfast is not good, service is rude.
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1 people find it helpful
Accommodation's Reply
06 Apr 2024
Dear Mr. Wiwin Bustami,"Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to get positive feedback and hope to continue to improve our facilities & services in the future. We await the return of you and your family at Hermes Palace Hotel Banda Aceh. Best Regards. Budi Syaiful. General Manager.
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KESUMA S.
6.1
/10
Reviewed 45 week(s) ago
Suara di lorong pada lantai 4 sangat terdengar ke kamar, pintu kurang kedap suara.
1 people find it helpful
Andri Wahyu Cahyadi
9.1
/10
Reviewed 45 week(s) ago
Oke oke saja cerita dari yang nginap.
1 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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