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Hotel Gunawangsa MERR
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Hotel Gunawangsa MERR
Hotels
Traveloka Preferred Partner
8.4
Impressive
From 13,035 verified guests reviews
What Guests Say About Their Stay
Strategic Location (74)
Affordable Price (3)
Great Cleanliness (3)
Excellent Service (3)
Mutiara C. P.
9.7
/ 10
Good, nice and great experience
Arif T.
10
/ 10
Good service and very friendly
Raditya H.
9.4
/ 10
Nice to stay here,so homey and comfort. The hospitality is very good
In the Area
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Jalan Kedung Baruk No.96, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Hotel Gunawangsa MERR
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Jalan Kedung Baruk No.96, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298
Discover More About Hotel Gunawangsa MERR
Location
Staying at Hotel Gunawangsa MERR is a good choice when you are visiting Rungkut.
About Hotel Gunawangsa MERR
Hotel Gunawangsa MERR is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, Hotel Gunawangsa MERR provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Gunawangsa MERR, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hotel Gunawangsa MERR is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Gunawangsa MERR exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Gunawangsa MERR is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Gunawangsa MERR.
All facilities in Hotel Gunawangsa MERR
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee shop
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Hotel Services
- Doorman
- 24-hour Receptionist
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
- Wedding service
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Laundry
- Supermarket
Things to Do
- Fitness center
- Outdoor pool
Accessibilty
- Accessible bathroom
- Wheelchair accessible
Business Facilities
- Meeting facilities
- Photocopier
Food and Drinks
- Restaurant with AC
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Gunawangsa MERR
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Check in time 02.00 pm any request based on availability
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Gunawangsa MERR | 122 |
Number of floors in Hotel Gunawangsa MERR | 1 |
Another facilities in Hotel Gunawangsa MERR | Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in Hotel Gunawangsa MERR
What are available facilities at Hotel Gunawangsa MERR?
There are top facilites at Hotel Gunawangsa MERR such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Gunawangsa MERR?
The standard check-in time at Hotel Gunawangsa MERR is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Gunawangsa MERR provide breakfast?
Yes, Hotel Gunawangsa MERR provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Gunawangsa MERR
Overall Ratings & Reviews Hotel Gunawangsa MERR
Traveloka (13035)
Other (4976)
8.3
Very Good
From 13K reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.4
Meal
7.9
Location
8.4
Service and Facilites
8.3
People often mention about Hotel Gunawangsa MERR
All
Bedroom (15)
Accessibility (13)
Surroundings (11)
Bathroom (11)
Staff Friendliness (10)
Check-in/out Time (10)
Ambiance (10)
Room Space (10)
Distance to City Center (9)
Soundproof (9)
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Traveler Reviews Hotel Gunawangsa MERR
Number of reviews per page
20
40
Yani M.
Business
6.2
/10
Reviewed 2 day(s) ago
Same as other people's experiences. The hotel is full of dirt in every corner, there are cracks, plus found in my room more than 1 small cockroach. The curtains are dirty and damaged. And the room atmosphere is a bit creepy. This is my first and last time to this hotel. For food is quite good and the variety is enough.
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P***a
10.0
/10
Reviewed 5 day(s) ago
The place is nice and comfortable, the facilities are ok
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Accommodation's Reply
28 Dec 2024
Dear Our Beloved Guest."Warm greetings from Hotel Gunawwangsa Merr Surabaya"Thank you, Sir/Madam, for taking the time to provide a perfect review and assessment of your recent stay experience. It is very pleasant for us to receive a positive review from you regarding our great place and comfort. Also, we are very happy to know that the facilities we provide can impress you. We will always try to improve the quality of our services and facilities in the future, in order to provide the best for each of our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back soon. Best regards, Yanies Permatasari. Assistant Front Office Manager
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P***a
10.0
/10
Reviewed 5 day(s) ago
The staff is friendly and makes check in and check out easy.
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Accommodation's Reply
28 Dec 2024
Dear Our Beloved Guest."Warm greetings from Hotel Gunawwangsa Merr Surabaya"Thank you, Sir/Madam, for taking the time to provide a perfect review and assessment of your recent stay experience. It is very pleasant to know that our staff service is friendly, and makes it easy for you during the check-in and checkout process. It is a motivation and encouragement for us to always be able to provide optimal service and improve the quality of our services. Once again, thank you for the assessment given. We hope to welcome you back to stay at Hotel Gunawangsa Merr soon. Best regards, Yanies Permatasari. Assistant Front Office Manager
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A***s
8.8
/10
Reviewed 1 week(s) ago
Stay excludes breakfast. The staff is friendly
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Accommodation's Reply
28 Dec 2024
Dear Our Beloved Guest."Warm greetings from Hotel Gunawangsa Merr Surabaya"We are very grateful, Sir/Madam for taking the time to give a rating and review regarding your stay experience at Hotel Gunawangsa Merr. It is very pleasant for us to receive positive reviews from Sir/Madam regarding our friendly staff. We will share Sir/Madam's review with the team, and we are sure that the review can be a motivation for all of our staff. Hotel Gunawangsa Merr is committed to continuously improving the quality of our services. We look forward to your arrival to stay again at Hotel Gunawangsa Merr, to provide a more memorable stay experience. Best regards, Yanies Permatasari. Assistant Front Office Manager
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M***M
10.0
/10
Reviewed 2 week(s) ago
The hotel is comfortable, clean and great
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Accommodation's Reply
19 Dec 2024
Dear Our Beloved Guest."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you, Sir/Madam, for taking the time to give a perfect rating and review of Hotel Gunawangsa MERR. We are very happy that you had a memorable stay, and the reviews given are our motivation to always be able to provide the best to all our guests. In the future, we will continue to improve our facilities and services, for the comfort and to meet the expectations of all guests. We look forward to welcoming you back to stay at Hotel Gunawangsa MERR on the next occasion. Thank you again, and if you have any questions, you can contact the staff directly, and we will always be ready to help. Sincerely, Yanies Permatasari. Assistant Front Office Manager
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d***i
8.1
/10
Reviewed 2 week(s) ago
The staff is friendly. It's just the cleanliness of the room that's lacking.
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Accommodation's Reply
19 Dec 2024
Dear our Beloved Guest."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you, Sir/Madam, for taking the time to provide a review and assessment of Hotel Gunawangsa MERR, during your recent stay. We sincerely apologize for the problems experienced regarding the poor cleanliness of the room. The information provided has been forwarded to the Management and related Departments for follow-up and improvement. Our Management is committed to always providing ongoing training, so that we can provide better room facilities. We are also very pleased and motivated by the review of our friendly service. We will continue to strive to improve our services and facilities in the future, in order to meet the expectations of all our guests. We hope to welcome you back to stay at our Hotel. If you have any questions regarding information about Hotel Gunawangsa MERR, please do not hesitate to contact us directly. Our staff are on standby 24 hours and ready to help. Sincerely, Yanies Permatasari. Assistant Front Office Manager
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Rachmad B.
Leisure
8.5
/10
Reviewed 3 week(s) ago
vacation with family. will go there again if there is a promo
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1 people find it helpful
Accommodation's Reply
19 Dec 2024
Dear Mr. Rachmad B. and Family."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you, Sir, for taking the time to give a review and assessment of our Hotel. We are very pleased to know that you got a promo price by booking through the app, and that you had a memorable experience regarding our swimming pool facilities. We will continue to strive to improve our services and facilities in the future, in order to meet the expectations of all our guests. Once again, thank you for your assessment. We hope to welcome you and your family back to stay on another occasion. If you have any further questions or special requests, please do not hesitate to contact us directly. Sincerely, Yanies Permatasari. Assistant Front Office Manager
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F***A
Business
10.0
/10
Reviewed 3 week(s) ago
The room is nice, the bed is soft, the staff is friendly, it's not difficult to find food.
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1 people find it helpful
Accommodation's Reply
19 Dec 2024
Dear Our Beloved Guest."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you, Sir/Madam, for taking the time to give us an assessment and review of your recent stay at Hotel Gunawangsa MERR. What you have said has motivated and inspired us to continue to provide excellent service to all our guests. We are also very pleased that you feel that our rooms are nice, with soft mattresses and many food choices available in the area around our hotel. Hotel Gunawangsa MERR will continue to strive to provide the best service and improve our facilities in the future. In order to meet the expectations of all our guests. Once again, thank you, Sir/Madam, for the review given. We look forward to your return to stay at Hotel Gunawangsa MERR. If you have any questions, you can contact us directly, and we are ready to help. Sincerely, Yanies Permatasari. Assistant Front Office Manager
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Y***Y
8.5
/10
Reviewed 5 week(s) ago
The food has many variations and the place is very comfortable
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2 people find it helpful
Accommodation's Reply
06 Dec 2024
Dear Our Beloved Guest."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you, Sir/Madam, for taking the time to provide a review and assessment of our Hotel. We are very pleased to know that in our Hotel and the surrounding area, there are many choices of food that can be enjoyed by our guests, and our Hotel is a comfortable destination to stay. The Management of Hotel Gunawangsa Merr is committed to continuing to strive to improve our services and facilities in the future, in order to meet the expectations of all our guests. Once again, thank you for your assessment, we hope to welcome you back to stay again. If you have further questions or special requests, please do not hesitate to contact us directly. Sincerely, Yanies Permatasari. Asst. Front Office Manager
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h***r
Staycation
8.5
/10
Reviewed 6 week(s) ago
Overall it's worth it, strategic location
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1 people find it helpful
Accommodation's Reply
18 Nov 2024
Dear our Beloved Guest."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you, Sir/Madam, for taking the time to give your assessment and review of Hotel Gunawangsa Merr. We are very pleased to know that you have had an extraordinary experience staying at our strategic location during your recent stay. The assessment and review that has been given, becomes our motivation and spirit, to always provide better service and facilities to all our guests. We hope, to welcome and provide other extraordinary services on your next visit. If you need help and have questions, do not hesitate to contact us. The staff is ready 24 hours to be able to help. Best regards, Yanies Permatasari. Assistant Front Office Manager
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S***i
Staycation
9.1
/10
Reviewed 7 week(s) ago
It's really good, it's just a shame the TV doesn't support YouTube, the shower flow is a bit blocked
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Accommodation's Reply
18 Nov 2024
Dear our Beloved Guest."Warm greetings from Hotel Gunawangsa Merr"Thank you, Sir/Madam, for taking the time to give an assessment to our Hotel. We are very happy with the assessment and it is our encouragement. And we sincerely apologize for the obstacles experienced, and we have forwarded it to the management and related departments to be followed up regarding the clogged bathroom water flow. And we thank you for the advice given, regarding the smart TV facility. Hotel Gunawangsa Merr will continue to strive to provide the best service, and improve our facilities in the future. In order to meet the expectations of all our guests. Once again, thank you, Sir/Madam for the review given. We look forward to your return to stay at Hotel Gunawangsa Merr. If you have any questions, you can contact us directly, and we are ready to help. Best regards, Yanies Permatasari. Assistant Front Office Manager
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a***g
8.5
/10
Reviewed 9 week(s) ago
Decent and comfortable swimming pool.
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Accommodation's Reply
18 Nov 2024
Dear Beloved Guest."Warm greetings from Hotel Gunawangsa MERR"Thank you for taking the time to give an assessment to our Hotel. We are very pleased with the assessment, and knowing that you enjoyed our infinity pool facilities, with beautiful evening views, especially at sunset, and on the same floor there are GYM facilities that can be enjoyed by all our guests who stay. Hotel Gunawangsa MERR will continue to strive to provide the best service, and improve our facilities in the future. In order to meet the expectations of all our guests. Once again, thank you for the review given. We look forward to your return to stay at Hotel Gunawangsa MERR. If you have any questions, you can contact us directly, and we are ready to help. Regards, Yanies Permatasari. Assistant. Front Office Manager
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s***i
Leisure
10.0
/10
Reviewed 10 week(s) ago
friendly, satisfied, clean room
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Accommodation's Reply
01 Nov 2024
Dear our Beloved Guest."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you, Sir/Madam, for taking the time to give an assessment and review of our Hotel. We are very happy if the service we provide has given a good impression to you, and of course the information about our clean rooms, makes us even more enthusiastic to be able to provide the best facilities to each of our guests. For the future, Hotel Gunawangsa Merr, is committed to always improving our services and facilities in the future. Once again, thank you, Sir/Madam, for the perfect score given. We look forward to your return to stay at Hotel Gunawangsa MERR, on the next occasion. If you have any questions, please contact us directly. Best regards, Yanies Permatasari. Asst. Front Office Manager.
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H***I
Business
9.4
/10
Reviewed 12 week(s) ago
Nice, clean, nice and comfortable.
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3 people find it helpful
Accommodation's Reply
05 Oct 2024
Dear Beloved Guest."Warm greetings from Hotel Gunawangsa merr surabaya"Thank you for your positive review. We are very happy to hear that you find our hotel nice, clean, nice, and comfortable. Guest comfort is our priority. We hope to welcome you back to Hotel Gunawangsa merr surabaya for a more enjoyable stay. Best regards, Staff & Management of Hotel Gunawangsa MERR.
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Y***a
9.7
/10
Reviewed 14 week(s) ago
The hotel staff is friendly and very helpful.
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Accommodation's Reply
25 Sep 2024
Dear Beloved Guest."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you, Sir/Madam, for taking the time to give a perfect rating and review of Hotel Gunawangsa MERR. We are very pleased to know that you have had an extraordinary experience staying with us regarding the service from our staff on duty. We are committed to always providing the best service to each of our guests. The review is a motivation for us to continue to improve our services and facilities in the future. We hope to welcome you back to stay at Hotel Gunawangsa MERR. We are ready 24 hours to assist, & please do not hesitate to contact us. Best regards, Yanies Permatasari. Asst. Front Office Manager.
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D***y
Staycation
10.0
/10
Reviewed 15 week(s) ago
This is a cool hotel combined with an apartment. Swimming Pool & Gym are also free access for all who stay.
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1 people find it helpful
Accommodation's Reply
21 Sep 2024
Dear Beloved Guest."Warm greetings from Hotel Gunawangsa Merr Surabaya"Thank you Sir/Madam, for taking the time to give a rating and share your experience staying at our Hotel on your recent visit. We are very happy and excited, knowing that you had a great experience during your stay, with the swimming pool and GYM facilities that we provide. We will continue to improve our services and facilities, so that we can always provide the best for our guests. We look forward to welcoming you back to Hotel Gunawangsa MERR for another good experience, and we are on standby 24 hours to assist. Best regards, Yanies Permatasari. Asst. Front Office Manager.
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ys
yati s.
Leisure
10.0
/10
Reviewed 16 week(s) ago
Very impressive, especially the pool area and around the gym area, really like it, 👍.
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Accommodation's Reply
10 Sep 2024
Dear Mrs. Yati S. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you, Mrs., for giving stars & sharing your experience about our Hotel, on your recent visit. We are very happy and excited, knowing that you had a memorable experience during your stay, regarding the swimming pool facilities and free GYM vouchers that we provide. We are committed to always being able to provide the best service and facilities to each of our guests. Hopefully, we can welcome you back to stay at Hotel Gunawangsa MERR, for another good experience. Once again, thank you, Mrs., for the rating that has been given. Sincerely, Yanies Permatasari. Asst. Front Office Manager.
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AW
A Wahyu W. P.
Business
9.4
/10
Reviewed 21 week(s) ago
Very strategic location, especially for business trips and transit. Clean rooms and affordable prices.
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Accommodation's Reply
01 Aug 2024
Dear Mr a Wahyu WP "Warm greetings from Hotel Gunawangsa MERR Surabaya" Thank you for sharing your extraordinary experience during your stay at Hotel Gunawangsa MERR. We are very happy to know that our location is very strategic for you who are on a business trip in Surabaya. We are also happy to know that you had a positive experience regarding clean rooms, and at affordable prices. Hotel Gunawangsa MERR will always try to provide the best service and facilities to each of our guests. We hope to welcome you back to stay at the Gunawangsa MERR Hotel for another memorable experience. Best regards, Yanies Permatasari. Asst. Front Office Manager.
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Glody S.
8.8
/10
Reviewed 23 week(s) ago
Awesome. Hotel yang bercampur dengan apartment. Jadi kalo mo pakai fasilitas kolam renang, gym, dll, memakai fasilitas dari apartment. Kasur yang nyaman, AC dingin, sayang di kamar agak terganggu dgn kecoak2 kecil aja.:(
+5
2 people find it helpful
Accommodation's Reply
25 Jul 2024
Dear Mr Glody S. Warm greetings from Hotel Gunawangsa Merr Surabaya. Mr Glody, thank you for taking the time to provide a review of your stay experience and constructive information about our Hotel. Sorry for the inconvenience during your stay. Regarding information about insects in the rooms, we have forwarded it to Management and related departments, and treatment has been carried out by our pest control vendor. Hotel Gunawangsa MERR is committed to continuously improving our services and facilities in the future. Once again, thank you, & we look forward to welcoming you back to stay at our Hotel, at an even better opportunity. Sincerely, Yanies Permatasari. Asst. Front Office Manager.
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N***i
Business
8.4
/10
Reviewed 23 week(s) ago
We stayed 5 days, on the 3rd day the room was not cleaned. The reason is because we didn't put a make up room sign. Even though we don't have a DND sign, it should be daily basis cleaning. It is HK's responsibility, but thank you the next day after complaining our room was cleaned.
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6 people find it helpful
Accommodation's Reply
23 Jul 2024
Dear Our Beloved Guest. Warm greetings from Hotel Gunawangsa Merr Surabaya. We would like to thank you very much for your willingness to provide constructive reviews about our Hotel. We apologize, sir/madam, for the inconvenience during your stay. We have forwarded the information that you have conveyed to Management and the relevant departments. Management has carried out further training regarding room cleaning SOPs for our staff. We are committed to continuing to strive to improve our services and facilities in the future. We really hope that we can welcome you back to stay at the Gunawangsa MERR Hotel for an even better opportunity. Sincerely, Yanies Permatasari. Asst. Front Office Manager.
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Number of reviews per page
20
40
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