Hotel Kapuas Palace

Hotels
8.1
Convenient
From 6,321 verified guests reviews

What Guests Say About Their Stay

Strategic Location (18)
Kids Friendly (1)
Friendly Staffs (7)
Spacious Room (50)
In the Area
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Jalan Gajahmada No. 889, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78122

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Kapuas Palace is a hotel in a good neighborhood, which is located at South Pontianak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Kapuas Palace

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Jalan Gajahmada No. 889, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78122
Lobby Hotel Kapuas Palace
Lobby 2 Hotel Kapuas Palace

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Location


Hotel Kapuas Palace is a hotel in a good neighborhood, which is located at South Pontianak.

About Hotel Kapuas Palace

From business event to corporate gathering, Hotel Kapuas Palace provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Kapuas Palace, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Kapuas Palace is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Kapuas Palace.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Kapuas Palace exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Kapuas Palace is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Kapuas Palace is the right place to stay.

All facilities in Hotel Kapuas Palace

Swimming Pool Hotel Kapuas Palace
Swimming Pool
Functional Hall Hotel Kapuas Palace
Functional Hall
Lobby Hotel Kapuas Palace
Lobby
Exterior Hotel Kapuas Palace
Exterior
Restaurant Hotel Kapuas Palace
Restaurant

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Early bird breakfast
  • Hot breakfast
  • Nightclub
  • Poolside bar
  • Set menu dinner
  • Show cooking restaurant
  • Snacks

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Beach sun loungers
  • Children play area
  • Garden
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Steam room

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Kids and Pets

  • Babysitting

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Kapuas Palace

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Deposit start from IDR 100.000 Bathroom under renovation

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Hotel Kapuas Palace
173
Number of floors in Hotel Kapuas Palace
3
Another facilities in Hotel Kapuas Palace
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner

Frequently asked question in Hotel Kapuas Palace

What are available facilities at Hotel Kapuas Palace?
There are top facilites at Hotel Kapuas Palace such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Kapuas Palace?
The standard check-in time at Hotel Kapuas Palace is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Kapuas Palace provide breakfast?
Yes, Hotel Kapuas Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Kapuas Palace

Overall Ratings & Reviews Hotel Kapuas Palace

Traveloka (6321)

8.1
Very Good

From 6.3K reviews

Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.9

Location

8.2

Service and Facilites

8.1

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Traveler Reviews Hotel Kapuas Palace

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40
Imelda N.
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8.5

/10

Reviewed 51 week(s) ago

Hotel tua yang tidak dirawat, yang ok hanya kolam renangnya saja. Pencahayaannya redup membuat agak horor pada saat masuk ke hotel ini pertamakali.

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Guest
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6.0

/10

Reviewed 52 week(s) ago

Sarapan kacau. Kamar lembab, sprei agak kotor.

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Apriadi
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8.5

/10

Reviewed 52 week(s) ago

Hotel yang luas cocok untuk keluarga.

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Winda A. K. K.
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8.5

/10

Reviewed 53 week(s) ago

Alhamdulillah anak-anak pada seneng banget nginep di sini, tidurnya juga pules, berenangnya happy. AC juga bagus, dingin, kamar bersih. Wastafel ada masalah sedikit tapi langsung ditangani, terima kasih Kapuas Palace Hotel.

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Agustian S.
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5.4

/10

Reviewed 53 week(s) ago

Cukup lah saya nginap di sini lagi, padahal sebelumnya saya langganan di sini tapi sekarang pelayanan menyebalkan, kamar tidak kasi handuk, ngasi tau house keeping dari jam 4 sore sampai 3 kali telpon jam 6 baru diantar, udah tuh nginap 3 hari kamar hanya 1 kali dibersihin handuk tidak di ganti, air minum tidak di kasih lagi.

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Inden N.
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6.0

/10

Reviewed 53 week(s) ago

Mungkin karena termasuk hotel lama ya jadi interiornya sudah banyak yang usang, lorong menuju kamar gelap, lantai banyak yang basah bekas jejak kaki orang-orang yang habis renang, mungkin harusnya disediakan kamar bilas & kamar ganti didekat kolam renang supaya bisa ganti sebelum masuk area hotel lagi, toilet di area lobby bau pesing, toilet di kamar juga aromanya gak enak. Stafnya juga kurang ramah. Menu sarapan dikit banget kurang variatif. Tapi kamarnya luas banget, enak kalo bawa anak-anak ruang geraknya jadi gak terbatas. Tapi kyaknya cukup sekali nginep di sini deh. Not recommended.
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Thiara
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5.8

/10

Reviewed 53 week(s) ago

Resepsionis kurang ramah, AC kamar tidak dingin dan sudah usang. Pintu kamar susah untuk di buka, terdapat noda di kasur, Wifi tidak sampai ke kamar, semoga bisa diperbaiki.

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Risna M.
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5.8

/10

Reviewed 53 week(s) ago

Sarapan nasi gorengnya sudah mendekati basi, saluran air kamar mandi mampet, kulkas kotor makanan bekas tamu sebelumnya tidak dibersihkan, teko listrik masih berfungsi tapi tutupnya sudah lepas-lepas, beberapa staf muka datar tidak ramah saat berpapasan dengan tamu. Nilai plusnya cuma kamar pool access mudah memantau anak-anak berenang.
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Agustina
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8.5

/10

Reviewed 53 week(s) ago

The rooms are very spacious, suitable for those of us who are on holiday with children, because there are children's play facilities, although the facilities are a bit old, we are quite satisfied, the cleanliness is quite good, the parking area is spacious
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budiantoro
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6.3

/10

Reviewed 54 week(s) ago

The place is good but the service is not friendly enough and is not satisfactory.
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Rinto Helmi Sepriyadi
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9.4

/10

Reviewed 54 week(s) ago

The hotel is clean, comfortable, affordable and also has swimming pool facilities for adults and a swimming pool for children.
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DHANY HARMEIDYBARUS
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6.0

/10

Reviewed 55 week(s) ago

The hotel is old and not clean. The swimming pool also looks dirty.
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Fajar R.
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9.1

/10

Reviewed 57 week(s) ago

Overall the service and room are good.
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Tjie A.
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8.5

/10

Reviewed 57 week(s) ago

Safe, quiet and clean. Friendly.
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Febby N.
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9.4

/10

Reviewed 60 week(s) ago

The rooms are spacious, the children enjoy playing 👍.
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shella a.
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8.5

/10

Reviewed 60 week(s) ago

The rooms are spacious. Clean. The swimming pool is big. Even though the hotel is old. But well maintained.
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Asi S.
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6.0

/10

Reviewed 60 week(s) ago

The lobby and alley (terrace) are hot, because there is no air conditioning (AC). Seems like a lack of maintenance.
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Yuyun G. S.
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8.5

/10

Reviewed 61 week(s) ago

Very suitable for staying with family.
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Nanda S. S.
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5.6

/10

Reviewed 62 week(s) ago

Stayed 4 nights, towels were not changed even though I asked for it every day. Ask the room cleaning department for towels, they are not available. The reason is that they are still in the laundry and at 16.00 they are ready. However, until the third night it was not replaced. Complaining in a high tone was then given a new towel.
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SUSANTO
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8.5

/10

Reviewed 63 week(s) ago

It's just not good because the AC isn't cold enough 🤔.
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Exterior 4 Hotel Kapuas Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.