Hotel Pangeran Pekanbaru

Hotels
8.5
Impressive
From 4,350 verified guests reviews

What Guests Say About Their Stay

Strategic Location (37)
Good Ac (5)
Kids Friendly (3)
Clean Floor (1)
Alfons J.
9.6
/ 10
Cozy place...feel like home...
Prapta M.
9.7
/ 10
Good location and affordable. Easy to find food, walking distance to local restaurant Serba Raso and durian culinary. Food during Breakfast has many options, and taste good.
Handaya T. A.
8.8
/ 10
Good, nice view and clean room
In the Area
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Jalan Jend Sudirman No. 371-373, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28131

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Hotel Pangeran Pekanbaru is located in area / city Pekanbaru City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Pangeran Pekanbaru

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Jalan Jend Sudirman No. 371-373, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28131
Lobby Hotel Pangeran Pekanbaru
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Location


Hotel Pangeran Pekanbaru is located in area / city Pekanbaru City Center.

About Hotel Pangeran Pekanbaru

From business event to corporate gathering, Hotel Pangeran Pekanbaru provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Pangeran Pekanbaru, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Pangeran Pekanbaru.

If you plan to have a long-term stay, staying at Hotel Pangeran Pekanbaru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Hotel Pangeran Pekanbaru is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Pangeran Pekanbaru is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Pangeran Pekanbaru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Pangeran Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Pangeran Pekanbaru.

All facilities in Hotel Pangeran Pekanbaru

Swimming Pool Hotel Pangeran Pekanbaru
Swimming Pool
Lobby Hotel Pangeran Pekanbaru
Lobby
Others Hotel Pangeran Pekanbaru
Others
Restaurant Hotel Pangeran Pekanbaru
Restaurant

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Multilingual staff
  • Porter

General

  • AC
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Things to Do

  • Fitness center
  • Sauna

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Hotel Pangeran Pekanbaru

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Gym closed temporarily from 29-11-2024 to 29-11-2024.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Hotel Pangeran Pekanbaru
250
Number of floors in Hotel Pangeran Pekanbaru
8
Another facilities in Hotel Pangeran Pekanbaru
Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Hotel Pangeran Pekanbaru

What are available facilities at Hotel Pangeran Pekanbaru?
There are top facilites at Hotel Pangeran Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Pangeran Pekanbaru?
The standard check-in time at Hotel Pangeran Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Pangeran Pekanbaru provide breakfast?
Yes, Hotel Pangeran Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Pangeran Pekanbaru

Overall Ratings & Reviews Hotel Pangeran Pekanbaru

Traveloka (4350)

Other (7232)

8.5
Very Good

From 4.3K reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.7

Service and Facilites

8.5

People often mention about Hotel Pangeran Pekanbaru
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Taste (20)
Variety (19)
Room Space (18)
Staff Friendliness (17)
Bedroom (17)
Distance to City Center (15)
Hotel Area (15)
Ambiance (14)
Bathroom (14)
In-house Restaurant (14)
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Traveler Reviews Hotel Pangeran Pekanbaru

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20
40
c***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 day(s) ago

Recommend to bring family to stay at this hotel
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G***t
icon-Business
Business
icon-origin-TRAVELOKA

6.4

/10

Reviewed 7 day(s) ago

It's a good lobby and looks very promising. However when I enter the room, it was very stuffy. I tried to keep the AC on when I went out, but when I came back it was still very smelly. The equipment already rusty. The water smelly as well. I stayed in Executive Room. Though I need to thank, I left things and they informed me right away.
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G***t
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

The service is very friendly and the cleanliness of the hotel is quite satisfactory.
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M***n
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Leisure
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6.8

/10

Reviewed 4 week(s) ago

*I have been staying in starred hotels for a long time, only at Pangeran Pekanbaru did my child have to charge their breakfast, even though my child is only 6 years old.* The AC is not cold.
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Accommodation's Reply
11 Dec 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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weni g. m.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

friendly, fast and responsive. I have children who ask to be taken to the room for food. I am responsive and they want it and it is easy to pay because they have a standby ATM debit. My children are happy. I stayed because of a seminar at the Pangeran Hotel. It was really nice, clean and tidy. The wifi was smooth.
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Accommodation's Reply
11 Dec 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Comfortable, clean, and the breakfast food is delicious
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Accommodation's Reply
11 Dec 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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Hendra O.
icon-Business
Business
icon-origin-TRAVELOKA

6.4

/10

Reviewed 5 week(s) ago

Below expectations. The hotel is old, I spent 900 thousand/night for a deluxe room, but the experience of staying there was less than impressive. 1. The elevator is too small, only enough for 6 people. 2. The corridor is smelly and stuffy. 3. The room is old, there is no electrical socket next to the bed. 4. The noise from the highway comes in. 5. The bathroom has no exhaust fan. 6. The water in the toilet smells. 7. The curtain is moldy.
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1 people find it helpful

Accommodation's Reply
11 Dec 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

the staff is friendly, the food is super delicious, the room is comfortable, the location is strategic in the middle of the city, close to everywhere, the cleanliness is okay, the facilities are complete. good. recommended hotel
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1 people find it helpful

Accommodation's Reply
11 Dec 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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B***a
icon-Business
Business
icon-origin-TRAVELOKA

6.6

/10

Reviewed 7 week(s) ago

The receptionist service is not friendly. In two different shifts, morning and night. I booked a Junior Suite type room for 3 million / night (for 2 nights), I wanted to ask for a 2-card room key, but the receptionist refused. I questioned a 4-star hotel with unfriendly employee service, not in accordance with the high price paid. The receptionist also did not inform me during check-in that the guest's car must be registered for free parking. And when I registered the car, the receptionist answered quite curtly. As far as I know, in a star hotel the receptionist will ask the guest if they are bringing a vehicle and immediately say if there is a free parking card or something similar. The hot water is not warm enough. The officer who was standing by in front of the restaurant during breakfast was also not friendly (Male"). On the second day there was no coffee machine, even though on the first day the coffee machine was provided. When asked to room service, the officer said that the coffee machine was not provided, it had to be ordered separately. It's funny, I booked this room at the same price per night, why were the facilities reduced. The first day there was cake and fruit, the second day it was not.
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Accommodation's Reply
11 Dec 2024
Warm greetings from the Pangeran Pekanbaru Hotel, thank you to those of you who have chosen the Pangeran Pekabaru Hotel as a place to stay while in Pekanbaru. Thank you for giving your best review. We are very grateful for the suggestions that have been given and we will immediately improve our services to be even better. We are very proud to be able to serve you and hope we can meet again on another occasion. Thank you for your visit. Best regards, Atiek Lubis. General Manager.
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T***k
icon-Staycation
Staycation
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10.0

/10

Reviewed 7 week(s) ago

Friendly staff even though we checked in at 2 am, there are many culinary and souvenir shops around the hotel, we just have to walk.
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1 people find it helpful

Accommodation's Reply
21 Nov 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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Satda Y.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

Recommendation and nice service ok👍👍
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Accommodation's Reply
21 Nov 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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Iketut D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

Very friendly service, I highly recommend staying at Pangeran Hotel.
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1 people find it helpful

Accommodation's Reply
21 Nov 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

I come here regularly when I go to Pekanbaru.
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Accommodation's Reply
21 Nov 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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Sutrisno
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Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 9 week(s) ago

Good, clean, so impressed, strategic location close to all destinations
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Accommodation's Reply
21 Nov 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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Dwi N.
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6.9

/10

Reviewed 10 week(s) ago

The room's AC wasn't cold at all. We had called the receptionist since the afternoon but no one came until we checked out the next day. It was too hot all night.
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Accommodation's Reply
21 Nov 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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w***y
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Overall the experience of staying here was pleasant, only the receptionist was less smiling in my opinion. Hopefully in the future it will be better.
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A***l
icon-origin-TRAVELOKA

8.8

/10

Reviewed 12 week(s) ago

Disappointed with the hotel rates in Pekanbaru, all expensive. Even though Monday is quiet, not many are occupied. It's only busy on Saturday and Sunday. This is a factor of the existence of the toll road. So those who go to Pekanbaru are increasing. But I think it's only average for people to visit Pekanbaru. Because what is seen is only the city which is the same as other cities! Like a mall. It's a shame that the room rates are so expensive since the toll road existed. Even though the city's appeal is not like that. But people will get bored later with a city that only has malls.
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Dewi A.
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8.3

/10

Reviewed 13 week(s) ago

The food is not very tasty, it has no taste.
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Accommodation's Reply
05 Oct 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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Dewi A.
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8.3

/10

Reviewed 13 week(s) ago

The reception staff is not very friendly. The food is food is good.
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Accommodation's Reply
05 Oct 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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Rita A.
icon-origin-TRAVELOKA

8.3

/10

Reviewed 13 week(s) ago

too expensive to pay for breakfast in the children's category
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Accommodation's Reply
05 Oct 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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