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Idoop Hotel by Prasanthi

Name: Idoop Hotel by Prasanthi
Address: Jl. Swaramahardika No 883, Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 8312, Jl. Swaramahardika No 883, Mataram, Nusa Tenggara Barat, 8312, Indonesia
Rating: 8.6

Hotels

8.6

Impressive

From 4,794 verified guests reviews

What Guests Say About Their Stay

Strategic Location (152)

Friendly Staffs (32)

Clean Room (102)

Affordable Price (8)

Erick N. W.

9.3

/ 10

Fast check in. Clean room. Worth the price.

Titisari J.

8.5

/ 10

clean and warm with strategic location

Heri W.

/ 10

Nice hotel. Good location. I will come back for next time.

In the Area

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Jl. Swaramahardika No 883, Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 8312

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Idoop Hotel by Prasanthi is located in area / city Cakranegara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Jl. Swaramahardika No 883, Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 8312

Discover More About Idoop Hotel by Prasanthi

Location

Idoop Hotel by Prasanthi is located in area / city Cakranegara.

About Idoop Hotel by Prasanthi

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Idoop Hotel by Prasanthi.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Idoop Hotel by Prasanthi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Idoop Hotel by Prasanthi is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Idoop Hotel by Prasanthi is the right place to stay.

All facilities in Idoop Hotel by Prasanthi

Others

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Early Check-in
24-hour Receptionist
Late check-out
Laundry service
Luggage storage
Tours

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

General

AC
Non-smoking room
Smoking area

Things to Do

Massage
Spa

Business Facilities

Business center
Meeting facilities

Transportation

Car rental

Connectivity

LAN Internet

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Idoop Hotel by Prasanthi

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional Policy

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Available rooms at Idoop Hotel by Prasanthi	94
Number of floors in Idoop Hotel by Prasanthi	6
Another facilities in Idoop Hotel by Prasanthi	Coffee/tea in lobby, Coffee shop, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Idoop Hotel by Prasanthi

What are available facilities at Idoop Hotel by Prasanthi?

There are top facilites at Idoop Hotel by Prasanthi such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Idoop Hotel by Prasanthi?

The standard check-in time at Idoop Hotel by Prasanthi is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Idoop Hotel by Prasanthi

Overall Ratings & Reviews Idoop Hotel by Prasanthi

Traveloka (4795)

Other (2090)

8.5

Very Good

From 4.8K reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.5

Meal

8.0

Location

8.6

Service and Facilites

8.5

People often mention about Idoop Hotel by Prasanthi

All

Distance to City Center (25)

Staff Friendliness (21)

Ambiance (21)

Bedroom (20)

Surroundings (18)

Bathroom (18)

Accessibility (17)

Wifi (17)

Room Space (17)

Hotel Area (16)

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Traveler Reviews Idoop Hotel by Prasanthi

Number of reviews per page

S***a

Leisure

9.4

/10

Reviewed 2 day(s) ago

The staff is friendly and my room is spacious. Recommended

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J***n

10.0

/10

Reviewed 3 day(s) ago

Great stay! Friendly service and comfortable facilities. 5/5! This hotel is a must visit! #HotelRecomended #FunVacation-#FunVacation

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a***a

9.7

/10

Reviewed 1 week(s) ago

The hotel is quite comfortable. If you want to go anywhere, it's close. Great price, great location, it was a nice stay.

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1 people find it helpful

Accommodation's Reply

26 Dec 2024

Dear Our Valued Guests. Warm Greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your place to stay while in Mataram City. This review will be very useful for us to continue to improve the quality of comfort. We continue to grow and develop to provide a positive experience to our guests, we hope to welcome you back to idoop hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.

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a***a

9.7

/10

Reviewed 1 week(s) ago

Close to city center. Comfortable rooms.

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Accommodation's Reply

26 Dec 2024

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I KADEK S.

8.2

/10

Reviewed 3 week(s) ago

Very friendly staff. Just need to updates the TV channels. It only few channels are available. The shower head need to be cleaned properly.

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Accommodation's Reply

11 Dec 2024

Dear Mr. I kadek Suwena. Warmest Greeting from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as a place to stay while in Mataram City. This information will be very useful for us to continue to improve the quality of comfort. We continue to grow and develop to provide a positive experience to our guests, we hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.

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S***n

9.4

/10

Reviewed 4 week(s) ago

Goods are very good, close to the city, comfortable

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Accommodation's Reply

09 Dec 2024

Dear Mr. Saban Nur Putra. Warmest Greeting from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as a place to stay while in Mataram City, and thank you for your positive review. Your review value means a lot to the continuity of our business. We are very happy to know that you enjoyed the comfort during your stay with us. We continue to grow and develop to provide a positive experience to our guests, we hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.

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I***a

6.6

/10

Reviewed 5 week(s) ago

I booked for king bed and they gave me twin bed, towel very old and should be change. Small room but comfort. I also got connecting room and my neighor was too noisy. But location really good since there are many restaurant surrounding the hotel

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Accommodation's Reply

22 Nov 2024

Dear Guests. Warm Greetings from idoop hotel mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as a place to stay while in Mataram City. Next, we would like to apologize for the inconvenience. We would like to inform you that the availability of our king size bed rooms is indeed limited, so we prioritize bookings that come in first, sir/madam, but we still try to accommodate our guests' requests for our connecting door, we will check and fix it again so that similar things do not happen, we thank you for your information, sir/madam. We, we hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.

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r***a

7.0

/10

Reviewed 6 week(s) ago

The interns are rude and very formal, calling and disturbing my rest.

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Accommodation's Reply

21 Nov 2024

Dear Guest. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your place to stay while in Mataram City, and we apologize for the inconvenience that occurred, we assure you that this will not happen again. We continue to grow and develop to provide a positive experience to our guests, we hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.

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T***i

Leisure

8.5

/10

Reviewed 7 week(s) ago

Need maintenance on the bathroom door 406, the door is jammed

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Accommodation's Reply

18 Nov 2024

Dear Mr. Dedi. Warmest Greeting from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as a place to stay while in Mataram City, and thank you for your positive review. Your review value means a lot to the continuity of our business. We have fixed the door of the room, we apologize for the problems that occurred. We continue to grow and develop to provide a positive experience to our guests, we hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.

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J***s

9.7

/10

Reviewed 7 week(s) ago

The staff is friendly, recommended hotel for those who need a location close to hangout places & city center👍

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Accommodation's Reply

11 Nov 2024

Dear Mr. Johanes. Warmest Greeting from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as a place to stay while in Mataram City, and thank you for your positive review. Your review value means a lot to the continuity of our business. We are very happy to know that you enjoyed the comfort during your stay with us. We continue to grow and develop to provide a positive experience to our guests, we hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.

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M***d

8.2

/10

Reviewed 8 week(s) ago

Good can be referenced. Service is okay

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Accommodation's Reply

08 Nov 2024

Dear Mr. Muhammad. Warmest Greeting from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your place to stay while in Mataram, and thank you for your positive review. Your review value means a lot to the continuity of our business. We are very happy to know that you enjoyed the comfort during your stay with us. We continue to grow and develop to provide a positive experience to our guests, we hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.

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wildanul h.

8.5

/10

Reviewed 11 week(s) ago

In front of the hotel there is a delicious Kampoeng Melayu restaurant.

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Accommodation's Reply

16 Oct 2024

Dear Mr. Wildanul H. Warmest Greeting from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing Idoop hotel as your place to stay while in Mataram, and thank you for your positive review. Your review value means a lot to the continuity of our business. We are very happy to know that you enjoyed the comfort during your stay with us. We continue to grow and develop to provide a positive experience to our guests, we hope to welcome you back to idoop hotel Mataram. Best Regards. ABD. BASIR. Asst. RDM.

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M***a

Staycation

5.0

/10

Reviewed 14 week(s) ago

This hotel is not up to standard, it's dirty and filthy, the restaurant food is not up to expectations, then I ordered a superior room, asked for one bed, the lobby said to wait and see if other guests will extend their room or not, when it was my turn to extend their room they said it had been booked by someone else, this hotel's rants are no joke.

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3 people find it helpful

Accommodation's Reply

01 Oct 2024

Dear Mr. Kho Susanto. Warmest Greeting from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for always choosing Idoop Hotel as a place to stay while in Mataram, next we would like to apologize for not being able to accommodate your special request, we would like to inform you that for special requests we serve according to availability. If you book earlier, the possibility of getting according to your request will be greater. We continue to grow and develop to provide a positive experience to our guests, we hope to welcome you and your family back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.

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M***a

5.0

/10

Reviewed 14 week(s) ago

This hotel is not up to standard, it's dirty and filthy, the restaurant is also not up to expectations, then I ordered a superior room, asked for one bed, the lobby said to wait and see if other guests would extend their room or not, when it was my turn to extend, they said it had been booked by someone else, this hotel's chatter is really bad.

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2 people find it helpful

Accommodation's Reply

01 Oct 2024

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Dedik W.

Staycation

9.4

/10

Reviewed 15 week(s) ago

Nice hotel to stay at center of mataram city.

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Accommodation's Reply

23 Sep 2024

Dear Mr. Dedik W. Warmest Greeting from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing Idoop hotel as your place to stay while in Mataram, and thank you for your positive review. Your review value means a lot to our business continuity. We are very happy to know that you enjoyed the comfort during your stay with us. We continue to grow and develop to provide a positive experience to our guests, we hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.

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wenni m.

Staycation

10.0

/10

Reviewed 16 week(s) ago

The hotel staff is friendly, the rooms are clean.

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2 people find it helpful

Accommodation's Reply

12 Sep 2024

Dear Ms. Wenni. Warmest Greeting from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing Idoop hotel as your place to stay while in Mataram, and thank you for your positive review. Your review value means a lot to the continuity of our business. We are very happy to know that you enjoyed the comfort during your stay with us. We continue to grow and develop to provide a positive experience to our guests, we hope to welcome you back to idoop hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.

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Susie L.

9.1

/10

Reviewed 16 week(s) ago

There are several facilities that need to be upgraded.

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Accommodation's Reply

10 Sep 2024

Dear Ms, Susie. Warmest Greeting from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for always choosing Idoop hotel as a place to stay while in Mataram, and thank you for your positive review. We are very happy to know that you enjoyed the comfort during your stay with us. We continue to grow and develop to provide a positive experience to our guests, we hope to welcome you and your family back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.

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Susie L.

9.4

/10

Reviewed 16 week(s) ago

Prices are according to facilities, room facilities need to be updated.

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Accommodation's Reply

10 Sep 2024

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Susie L.

9.4

/10

Reviewed 16 week(s) ago

Budget hotel with reasonable price and facilities, only some room facilities need to be updated.

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Accommodation's Reply

10 Sep 2024

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Jonathan W. L.

Business

6.8

/10

Reviewed 16 week(s) ago

Drinking water is filled in the hallway dispenser, the AC is not cold, it is noisy.

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Accommodation's Reply

10 Sep 2024

Dear Mr. Jonathan WL Warmest Greeting from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing Idoop hotel as a place to stay while in Mataram, Idoop hotel takes part in reducing plastic bottle waste, so we replace it with jugs and water dispensers in every room hallway, for the AC of the room you are staying in we have made improvements. We continue to grow and develop to provide a positive experience to our guests, we hope to welcome you and your family back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.

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