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POP! Hotel Gubeng

Name: POP! Hotel Gubeng
Address: Jl.Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281, Jl.Bangka No. 8-18, Jawa Timur, 60281, Indonesia
Rating: 8.4

Hotels

Traveloka Preferred Partner

8.4

Impressive

From 12,109 verified guests reviews

What Guests Say About Their Stay

Strategic Location (223)

Friendly Staffs (109)

Clean Room (125)

Affordable Price (6)

Muhammad R. R.

/ 10

a cozy place near from train station, easy access to and from food, public transport. highly recommended, friendly and helpful staff.. like it very much

Agung S.

9.1

/ 10

First of all, the employee was super nice, helpful and it’s good. They can act from customer’s perspective. The room was clean. Thanks for your hospitality.

Agung S.

9.1

/ 10

First of all, the employee was super nice, helpful, and it’s good. They can act from custumer’s perspective. The room was clean. While I’m on diet, but the food was good too. And I get discount for Janji Jiwa coffee. Thanks for your hospitality.

In the Area

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Jl.Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Outdoor Swimming Pool

Located near Train Station

Recommended for Budget Traveler

POP! Hotel Gubeng is a hotel in a good neighborhood, which is located at Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Jl.Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Discover More About POP! Hotel Gubeng

Location

POP! Hotel Gubeng is a hotel in a good neighborhood, which is located at Gubeng.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 12.64 km away.

The hotel is located only 8.64 km away from Pelabuhan Tanjung Perak.

Not only well positioned, but POP! Hotel Gubeng is also one of hotels near the following Jamur Hill within 32.55 km and SD Negeri Banjarsari 1 within 21.41 km.

About POP! Hotel Gubeng

POP! Hotel Gubeng is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, POP! Hotel Gubeng is the perfect place to stay that provides decent facilities as well as great services.

POP! Hotel Gubeng is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from POP! Hotel Gubeng exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

POP! Hotel Gubeng is a hotel with great comfort and excellent service according to most hotel's guests.

POP! Hotel Gubeng is a wise choice for travelers visiting Gubeng.

All facilities in POP! Hotel Gubeng

Swimming Pool

Entertainment Facility

Common Space

Lobby

Accommodation Services

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

Business Facilities

Business facilities
Computer station
Conference room
Meeting facilities
Photocopier
PRINTER

Transportation

Area shuttle
Car rental
Secure parking
Shopping center shuttle
Valet parking (surcharge)

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Shops

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Breakfast

General

AC
Non-smoking room
Swimming pool
Smoking area

In-room Facilities

Cable TV
In-room safe
Shower
TV

Connectivity

Internet point
LAN Internet
Free WiFi

Accessibilty

Wheelchair accessible

Shuttle Service

Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in POP! Hotel Gubeng

Important Note

In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Reservation more than 3 days must be show Negative Result of Antigen. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Please note that this room's maximum occupancy is 3 adults. There is no extra bed and third person will be using the existing bed and sofa.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at POP! Hotel Gubeng	162
Number of floors in POP! Hotel Gubeng	17
Another facilities in POP! Hotel Gubeng	Coffee shop, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area

Frequently asked question in POP! Hotel Gubeng

What are available facilities at POP! Hotel Gubeng?

There are top facilites at POP! Hotel Gubeng such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at POP! Hotel Gubeng?

The standard check-in time at POP! Hotel Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00

Does POP! Hotel Gubeng provide breakfast?

Yes, POP! Hotel Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in POP! Hotel Gubeng

Overall Ratings & Reviews POP! Hotel Gubeng

Traveloka (12109)

8.3

Very Good

From 12.1K reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.3

Meal

7.8

Location

8.6

Service and Facilites

8.4

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Traveler Reviews POP! Hotel Gubeng

Number of reviews per page

Citra A.

5.7

/10

Reviewed 73 week(s) ago

The room smells of cigarettes, the sound of an outdoor cooling machine is noisy, the complaint handling is slow, the overall is very sad. It's a shame, normally this hotel is very okay.

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Accommodation's Reply

14 Aug 2023

Hey! To Ms. Citra A, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and for choosing us as a place to stay, as well as willingness to provide comments for our hotel. We apologize for the inconvenience while staying at our hotel, this is very valuable input for us so that we can be even better. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.

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putu s.

9.4

/10

Reviewed 79 week(s) ago

Comfortable for 3 people with children, there is a long sofa that can be used for sleeping, on the 17th floor there is a view of the train and the city of Surabaya. Steady hot water. Clean. It's easy to find food, near cafes and other shopping. If you come back, stay here again, thank you POP Hotel, see you. Hopefully in the future more success again.

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Accommodation's Reply

05 Jul 2023

Hey! To Mr. Putu Sumartana Putra, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.

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Fajar I. A.

6.0

/10

Reviewed 84 week(s) ago

The air conditioner is not cold at all, then for the condition of the room it looks like it needs repair, at least paint the walls, because there are lots of yellow water stains on the walls.

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2 people find it helpful

Accommodation's Reply

29 May 2023

Hey! To Mr. Fajar Arifin, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.

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Erick S.

8.5

/10

Reviewed 85 week(s) ago

The hotel is quite convinient. Friendly staff.

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Accommodation's Reply

29 May 2023

Heya! Dear Mr.Eric Kurniawan, Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppins Day Harry Permana Putra Asst. Hotel Manager

Muhammad P. P.

9.7

/10

Reviewed 85 week(s) ago

That's good. Clean, comfortable, cold rooms and others.

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Accommodation's Reply

29 May 2023

Hey! To Mr. Muhammad Pandu Prapyusta, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.

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Budianto A.

9.7

/10

Reviewed 86 week(s) ago

Very best pop hotel on surabaya. I've got sky scrapping floor room! Given best view of surabaya and theyre facilites are so good and completed, there are alfa express which is micro mini market inside the hotel! But there one thing I hate from pop hotel are tube bathroom. I hate this type bathroom.

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Accommodation's Reply

12 May 2023

Heya! Dear Mr.Budianto Atmaja, Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay. We are happy to know that you enjoy your stay with us. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppins Day Harry Permana Putra Asst. Hotel Manager

Ardhini E. N.

8.7

/10

Reviewed 86 week(s) ago

Secara keseluruhan oke. Tapi ada beberapa hal yang perlu diperhatikan: 1. AC bocor, walaupun tidak terlalu mengganggu tapi harusnya bisa diperbaiki. 2. Seharusnya ada tanda (seperti gantungan di pintu) untuk kapan housekeeping bisa masuk membersihkan kamar. Jadi tidak perlu mengetuk pintu karena mungkin masih tidur/mandi sehingga tidak dengar ada housekeeping. Karena waktu ini pernah karena tidak dengar mengetuk pintu, dan mungkin tidak ada jawaban, jadinya housekeeping tiba-tiba masuk kamar (walalupun sudah mengetuk). 3. Receptionist untuk lebih teliti lagi karena waktu itu tiba-tiba ada yang membuka kamar, dan ternyata ada yang check in dan diberikan kartu yang sama dengan no kamar yang sama dengan saya. Padahal saya baru check out besoknya. 5. Untuk housekeeping agar lebih bersih lagi membersihkan, karena kadang bersih kadang tidak (tisu-tisu di kamar mandi belum dibuang, rambut-rambut di lantai tidak dibersihkan, pinggir-pinggir wastafel masih basah) untuk pelayanan sangat ramah dan helpful. Terima kasih.

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Accommodation's Reply

12 May 2023

Hey! To Ms. Ardhini Erdyan Nita, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.

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Supriadi

8.8

/10

Reviewed 86 week(s) ago

The service, rooms and facilities are okay, but there are no directions that write down the hotel pop (because it's 1 location with the Haris hotel) so when you first arrive it's quite confusing.

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1 people find it helpful

Accommodation's Reply

08 May 2023

Hey! To Mr. Supriadi, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.

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Gian Carlo Imanuel Tarumasely

8.5

/10

Reviewed 87 week(s) ago

When taking a shower the water seeps outside the area in the room.

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Accommodation's Reply

03 May 2023

Heya! Dear Our Valued Guest Warmest greeting from POP! Hotel Gubeng Surabaya.. First of all, I would like to say thank you for choosing our hotel during your trip to Surabaya. Many thanks for taking time to review us on your stay. We do apologize for any inconvenience occurred during your stay with us. We will try our best to make better improvements. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future. Have a Poppins Day Harry Permana Putra Asst. Hotel Manager

Kus H.

6.0

/10

Reviewed 87 week(s) ago

The air conditioner in the room leaked 59 😭.

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1 people find it helpful

Accommodation's Reply

03 May 2023

Surana

8.2

/10

Reviewed 89 week(s) ago

Maybe it's because it's still being renovated, maybe another hotel is handling it. Service is not good. Room accessories such as tissue are not available. Minimal toilet equipment, only for one guest (even though we ordered for two people). Qibla direction is not available. Others are quite good, near Gubeng station and others.

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Accommodation's Reply

19 Apr 2023

Hey! Dear Our Valued Guest Surana, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.

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Trifena W.

6.1

/10

Reviewed 92 week(s) ago

The room smells bad, and the bathroom is not clean.

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Accommodation's Reply

01 Apr 2023

Hey! To Mrs. Trifena Wulandari, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We apologize for the inconvenience while staying at our hotel, we make sure we will improve service to our guests and something like this will not happen again in the future. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.

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Salsabila F.

9.4

/10

Reviewed 96 week(s) ago

Pelayanan yang sangat ramah dan baik. Kamar bersih dan nyaman, sebanding dengan harga yang dibayarkan. Cleaning service juga sangat membantu dan membersihkan kamar dengan baik. Oh iya, di antara semua yang ada, saya paling suka pelayanannya dan view kamar dari lantai 9.

1 people find it helpful

Accommodation's Reply

08 Mar 2023

Hey! Dear Our Valued Guest Ms. Salsa, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.

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Hofi M.

8.8

/10

Reviewed 96 week(s) ago

The hotel is clean, the staff are friendly

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1 people find it helpful

Accommodation's Reply

08 Mar 2023

Hey! Dear Our Valued Guest Hofi Mouranny, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.

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Syafitri E. M.

6.0

/10

Reviewed 96 week(s) ago

The air conditioner leaked, the cleanliness of the room and bathroom was lacking, the plates ran out for dinner until morning the clerk did not take them, the hotel clerk was not friendly, at breakfast I asked where the empty chair was but no response was even answered no.

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Accommodation's Reply

01 Mar 2023

Hey! To Mrs. Syafitri Elistia Masrurroh, Warm greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We apologize for the inconvenience while staying at our hotel, this input is very valuable for us so that we can be even better in the future. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.

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ERINE

6.5

/10

Reviewed 96 week(s) ago

Room cleanliness is lacking. The bathroom flush didn't work properly. The employees are very friendly. Facilities are also complete,

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Accommodation's Reply

01 Mar 2023

Hey! To Erine Fitri Priliasari, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.

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Romulus F.

8.5

/10

Reviewed 96 week(s) ago

Nice and Good. Suitable for refreshing and rest.

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Accommodation's Reply

08 Mar 2023

Hey! To Mr. Romulus Frans Daniel Silitonga, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. have a poppins day! Harry Permana Putra. Asst. Hotel Manager.

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Joseph V. W.

8.5

/10

Reviewed 101 week(s) ago

Bersih, just short visit ok lah. Amenities cukup bagus.

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Accommodation's Reply

03 Feb 2023

Hey! To Mr. Joseph, Greetings from POP! Hotel Gubeng Surabaya... First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. Have a poppins day! Harry Permana Putra Asst. Hotel Manager

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Natasya S.

8.5

/10

Reviewed 102 week(s) ago

Check in jadi satu di Harris Hotel. Konsep Pop lucu warna-warni. Dapet kamar lantai 17 (paling atas) dengan city view. Kamar bersih, ada 2 handuk, sikat & pasta gigi. Tersedia bantal, guling, selimut di kasur.

1 people find it helpful

Accommodation's Reply

19 Jan 2023

Hey! To Mother Natasya, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. Have a poppins day! Harry Permana Putra Asst. Hotel Manager

See original

Evi D.

9.4

/10

Reviewed 103 week(s) ago

Bersih, bagus kamarnyaa. Pelayanan ramah.

1 people find it helpful

Accommodation's Reply

19 Jan 2023

Hey! To Evi's mother, Greetings from POP! Hotel Gubeng Surabaya. First of all we would like to thank you for visiting and choosing us as a place to stay, as well as willingness to provide comments for the progress of our hotel. It is a pleasure to know that you are satisfied with our service and facilities. We will always maintain our standard of service and facilities for the satisfaction of our loyal guests and customers. We look forward to welcoming you back to our hotel, and we are ready to welcome and provide our best service. Have a poppins day! Harry Permana Putra Asst. Hotel Manager

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