Portola Arabia Hotel

Hotels
8.0
Convenient
From 986 verified guests reviews

What Guests Say About Their Stay

Strategic Location (5)
Friendly Staffs (3)
Tasty Food (2)
Hendry W.
9.7
/ 10
This accommodation is an perfect place to stay if you visit banda aceh, the location is very close to all the tourist location in banda aceh. With very helpful and friendly staff
Irwan B. K.
9.7
/ 10
Great. Clean and comfortable
In the Area
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Jl. Khairil Anwar No. 55, Peunayong, Kuta Alam, Banda Aceh, Aceh, Indonesia, 22145

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Portola Arabia Hotel is a good choice when you are visiting Kuta Alam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Portola Arabia Hotel

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Jl. Khairil Anwar No. 55, Peunayong, Kuta Alam, Banda Aceh, Aceh, Indonesia, 22145
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Discover More About Portola Arabia Hotel

Location


Staying at Portola Arabia Hotel is a good choice when you are visiting Kuta Alam.

About Portola Arabia Hotel

Portola Arabia Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Portola Arabia Hotel is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Portola Arabia Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Portola Arabia Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Portola Arabia Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Portola Arabia Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Portola Arabia Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Portola Arabia Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Portola Arabia Hotel is the right place to stay.

All facilities in Portola Arabia Hotel

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Others

Hotel Services

  • Welcoming drinks
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage

Public Facilities

  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops
  • Supermarket

General

  • AC
  • Non-smoking room
  • Smoking area

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Roll-in shower

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)

Connectivity

  • Free WiFi

Business Facilities

  • Conference room

Accommodation Policy & General Information in Portola Arabia Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Breakfast Price
Breakfast in Portola Arabia Hotel start from USD 600.00
Available rooms at Portola Arabia Hotel
56
Number of floors in Portola Arabia Hotel
4
Another facilities in Portola Arabia Hotel
Welcoming drinks, Early Check-in, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Portola Arabia Hotel

What are available facilities at Portola Arabia Hotel?
There are top facilites at Portola Arabia Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Portola Arabia Hotel?
The standard check-in time at Portola Arabia Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Portola Arabia Hotel provide breakfast?
Yes, Portola Arabia Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Portola Arabia Hotel

Overall Rating & Reviews

From 986 verified guests reviews
8.0
Convenient
Fantastic
215
Very Good
476
Satisfying
87
Average
208
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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strategic location (5)
friendly staffs (3)
tasty food (2)
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Language
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AB
ABDUL B. B. M.
Leisure
10
/ 10
03 Jun 2024
So far every thing related to the hotel … mostly OK.

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Saiful H.
6.6
/ 10
09 May 2024
I spent 2 nights, accidentally. Cause I thought Portola Arabia and Grand Portola Arabia were the same. And the room wasn't able to be refunded. Therefore I stayed there during my trip in Banda Aceh. I had a room with kind of low light intensity. The wardrobe, the door, and other wooden made furnitures were weathered and damaged. The floor kind of dusty as I had some sort of upper respiratory tract infection during my stay and it was easier to gain some nose dirt. The room was also kind of scary to a certain degree. In addition, they provided you with cups, tea, coffee, sugar, but not the kettle to boil the water. I thought this hotel (in general) was this bad, but, as far as I seen the other rooms, rented by Malaysians which were foreigners (from Indonesian perspective), I think. Theirs are slightly better than mine (from the front door view). Which I tried to understand that they might have managed it like that to at least prioritise to satisfy the guests from other countries more. Which I think I'd (probably) would do the same to give a good impression towards the foreigners that visit our country. However, the staffs there. Were really polite and helpful with all my needs, which was a good point. Also, the food were tasty, so I wouldn't complain that much. So far, Portola Arabia was one of the few hotels that I won't post online and give my honest review on my social media account to protect their business, but I hope the hotel will consider to do some changes here and there. 🙏🏼☺.
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Accommodation's Reply
12 May 2024
Thank you for your input. We apologize and we will continue to try to make improvements in the future for guest comfort. 🙏.
MR
Muhammad R.
8.5
/ 10
08 Apr 2024
It is good, not bad at all, thanks.

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MR
Muhammad R.
8.5
/ 10
08 Apr 2024
It is good, not bad at all, thanks.

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NIK S.
9.4
/ 10
19 Mar 2024
Very small room but cleanliness verygood. Helpful very friendly and helpful.

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EA
Edward A.
Transit
10
/ 10
11 Feb 2024
Review photo of Portola Arabia Hotel from Edward A.
Review photo of Portola Arabia Hotel 2 from Edward A.

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n
novrizal
Business
6
/ 10
10 Dec 2023
Bathroom door was broken, no windows views, food breakfast not fresh and not variatif.

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Rizka P. R.
9.7
/ 10
16 Oct 2023
Review photo of Portola Arabia Hotel from Achmad F.
Review photo of Portola Arabia Hotel 2 from Achmad F.
Review photo of Portola Arabia Hotel 3 from Achmad F.

1 liked this review

SB
Shamsol B. A. W.
9.7
/ 10
01 Jun 2023
Perfectly located in a walking distance to the main attractive spot in Banda Aceh. Super friendly staff with a spacious room and cleanlliness.

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Riski R. S.
Holiday
5.8
/ 10
02 May 2023
Lobby is stunning, location near fromm street food and center of the ciry BUT the room very dissapointed, it looks so old and feel unmaintained very diffrent from the lobby, I got no tissue, smell room bad, and noisy. I saw the hotel is still renovating, I hope that renovating not only for public room but also the bed Room. Cheers.
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1 liked this review

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