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The Zuri Palembang
Hotels
Traveloka Preferred Partner
8.6
Impressive
From 8,056 verified guests reviews
What Guests Say About Their Stay
Hayu H.
9.4
/ 10
Service excellent, strategic location, clean room, sky lounge very romantic.
Mustika N. R.
10
/ 10
Perfect and definitely will be coming back again. Everythingās good and you wonāt be regret staying at this hotel. A highly recommended hotel to stay at the center of Palembang.
Abdurahman A.
10
/ 10
first time in the Zuri, and very good experience for sure. Kind and helpful staffs, clean facilities. The room for superior and deluxe is spacious l, clean and functional. The breakfast have plenty variety, and tasteful, if have empty stomach and enough time just waste your time on breakfast. Will certainly comeback, especially with good promo please
In the Area
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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Zuri Palembang
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What's around The Zuri Palembang
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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
Discover More About The Zuri Palembang
Location
The Zuri Palembang is a hotel in a good neighborhood, which is located at Bukit Kecil.
About The Zuri Palembang
The Zuri Palembang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
From business event to corporate gathering, The Zuri Palembang provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, The Zuri Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at The Zuri Palembang, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Zuri Palembang.
If you plan to have a long-term stay, staying at The Zuri Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Are you a shopaholic? Staying at The Zuri Palembang will surely spoil you for numerous shopping centers nearby.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Zuri Palembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Zuri Palembang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Zuri Palembang.
All facilities in The Zuri Palembang
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Lobby
Exterior
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Newspaper
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Rooftop terrace
- Smoking area
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Food and Drinks
- A la carte dinner
- A la carte lunch
- Bar
- Buffet breakfast
- Dining area
- Poolside bar
Transportation
- Airport transfer
- Secure parking
- Valet parking
Business Facilities
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Things to Do
- Garden
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in The Zuri Palembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Zuri Palembang | 214 |
Number of floors in The Zuri Palembang | 23 |
Another facilities in The Zuri Palembang | Bellhop, Welcoming drinks, Concierge, Front desk, 24-hour Receptionist |
Frequently asked question in The Zuri Palembang
What are available facilities at The Zuri Palembang?
There are top facilites at The Zuri Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Zuri Palembang?
The standard check-in time at The Zuri Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Zuri Palembang provide breakfast?
Yes, The Zuri Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Zuri Palembang
Overall Ratings & Reviews The Zuri Palembang
Traveloka (8056)
Other (34128)
8.6
Very Good
From 8.1K reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.7
Meal
8.8
Location
8.9
Service and Facilites
8.7
People often mention about The Zuri Palembang
All
Ambiance (53)
Staff Friendliness (48)
Distance to City Center (47)
Accessibility (45)
Bedroom (42)
Taste (42)
Bathroom (40)
Hotel Area (40)
Variety (37)
Wifi (34)
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Traveler Reviews The Zuri Palembang
Number of reviews per page
20
40
h***i
6.1
/10
Reviewed 16 hour(s) ago
Very disappointed childā has to pay
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A***l
9.4
/10
Reviewed 2 week(s) ago
Great experience here. Staff was very accomodating and helpful. The room was clean and comforting. The best option for the price.
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Accommodation's Reply
19 Dec 2024
Dear, Mr/Mrs..
Thank you for sharing your great experiences during your stay in The Zuri Hotel Palembang. It's such an honoured that we have provided our excellent services during your stay with us. We will be looking forward for your next visiting because your five stars rating meant a lot for us. Stay safe and stay healthy :)
Best Regards,
Darwin Siahaan
(General Manager)
Ismanto
Business
9.4
/10
Reviewed 2 week(s) ago
The food is very varied and also delicious
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1 people find it helpful
Accommodation's Reply
19 Dec 2024
Good Afternoon Mr. Ismanto. Thank you for choosing The Zuri Hotel Palembang as your accommodation in Palembang. The positive review that you gave is very memorable in our hearts. We will be looking forward to your next visit with extraordinary service. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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M***a
6.7
/10
Reviewed 2 week(s) ago
The AC is noisy, from 20.00-21.30 there is the sound of footsteps upstairs, then in the morning from 5 o'clock there is the sound of a baby crying, the soundproofing is very minimal, oh my, there are quite a lot of choices for breakfast but the taste is just so-so.
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1 people find it helpful
Accommodation's Reply
12 Dec 2024
Good Afternoon Mrs. Melia. Thank you for choosing The Zuri Hotel Palembang as your accommodation for you and your family in the city of Palembang. We apologize for the inconvenience you experienced during your stay at our hotel, but we need to convey that the soundproofing device at The Zuri Hotel Palembang is in accordance with the procedures of a 4-star hotel. This is the information we need to convey so that you can understand. We hope this does not make you and your family hesitate to visit The Zuri Hotel Palembang again. Stay safe and healthy :) Regards, Darwin Siahaan.(General Manager)
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G***t
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and welcoming, willing to help and serve.
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Accommodation's Reply
12 Dec 2024
Good Afternoon Sir/Madam. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. It is our priority and responsibility to always provide extraordinary service to all our guests. Thank you for your perfect star rating. We look forward to your next visit. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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a***a
Business
10.0
/10
Reviewed 4 week(s) ago
I like the hotel room, it's clean, comfortable, the view is beautiful from the room on the 9th floor, there's a fitness room and swimming pool on the 25th floor, the hotel's location is near the Transmart supermarket.
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1 people find it helpful
Accommodation's Reply
30 Nov 2024
Hello Mr./Mrs. a*a, We greatly appreciate your positive feedback. We are very pleased to hear that you enjoyed the comfort of the room with a beautiful view on the 9th floor, as well as the fitness and swimming pool facilities on the 25th floor. We also hope that our location close to Transmart will provide more comfort for you and your family. Thank you for choosing The Zuri Hotel Palembang, and we look forward to welcoming you back soon. Best regards, Darwin Siahaan.(General Manager)
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Dian M.
Leisure
10.0
/10
Reviewed 4 week(s) ago
It was very pleasant to stay here, the service was good, the room was good, the swimming pool was good, the food was amazing, there were so many choices that I was confused about what to eat, heheh, I'll be back there again next time š„°š„°š„°š„°
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Accommodation's Reply
30 Nov 2024
Good Morning Mrs. Dian, We are very happy to know that you enjoyed your stay here. We are committed to providing the best service, and we are glad that you were satisfied with the room, the pool, and the various food options that we offer. We look forward to welcoming you and your family back here for an even more enjoyable experience. Warm Regards, Darwin Siahaan.(General Manager)
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KHUYUU
Leisure
10.0
/10
Reviewed 5 week(s) ago
The only downside is that it's not soundproof, because last night we heard sounds that no one should have heard from the next room.
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Accommodation's Reply
20 Nov 2024
Good evening Sir/Madam. Thank you for your full star review. We apologize for the inconvenience during your stay at The Zuri Hotel Palembang, but we need to convey that our hotel's soundproofing standards are in accordance with the standards of a 4-star hotel. That is the information we convey. We hope this does not make you hesitate to visit The Zuri Hotel Palembang again. Stay safe and healthy :) Regards, Darwin Siahaan.(General Manager)
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cheny w. s.
Staycation
10.0
/10
Reviewed 7 week(s) ago
I stayed at The Zuri Hotel Palembang while attending the Competency Certification event organized by BPJS Kesehatan and I was very impressed with this experience. Starting from the smooth check-in process and the very friendly and professional hotel staff. one of the most prominent things during my stay was the diverse and delicious Palembang specialties such as pempek, burgo, laksan, celimpungan etc. which presented an authentic and satisfying taste. The swimming pool located on the 25th floor provides an extraordinary experience with a stunning panorama of Palembang city, adding to the comfort and pleasure during my stay there. The clean and comfortable room also adds to the quality of my rest. The strategic location of the hotel makes it easy for me to reach various important places in the city. overall, I am very satisfied and will be happy to recommend The Zuri Hotel to my friends and colleagues.
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2 people find it helpful
Accommodation's Reply
20 Nov 2024
Good evening Mrs. Cheny. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. We are very happy to know that you and your family really enjoyed the best facilities and services while staying at The Zuri Hotel Palembang. One of our best facilities is the Sky Pool located on the 25th floor, providing a very memorable stay experience because you and your family can swim while enjoying the beautiful view of the city of Palembang. Thank you for recommending The Zuri Hotel Palembang as your accommodation in the city of Palembang. We will be looking forward to your next visit with extraordinary service. Stay safe and stay healthy :) Best Regards, Darwin Siahaan.(General Manager)
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D***n
Leisure
9.1
/10
Reviewed 8 week(s) ago
Very comfortable. The staff are very friendly. But for some reason, if the window curtain sticks to it for a minute, it itches on my skin.
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Accommodation's Reply
01 Nov 2024
Good afternoon, Sir/Madam. Thank you for choosing The Zuri Hotel Palembang as your accommodation for your stay with your family in Palembang. We are happy to hear that you and your family enjoyed the facilities and services that we have provided. Thank you for your perfect star rating. We look forward to your next visit with excellent service. Stay safe and healthy :) Warm Regards, Darwin Siahaan. (General Manager).
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Y***a
8.4
/10
Reviewed 8 week(s) ago
The room is not soundproof because the voices of people and small children from outside can still be heard clearly, the room layout is not comfortable.
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Accommodation's Reply
17 Nov 2024
Good evening Sir/Madam. Thank you for choosing The Zuri Hotel Palembang as your accommodation for you and your family in the city of Palembang. For additional information, the soundproofing equipment at The Zuri Hotel Palembang meets the standards of a 4-star hotel. We apologize if anything unpleasant happens while you and your family are staying at our hotel. We hope this does not make you hesitate to visit The Zuri Hotel Palembang again. Stay safe and healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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G***n
10.0
/10
Reviewed 9 week(s) ago
The staff is friendly, the food is delicious. The location is strategic.
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Accommodation's Reply
24 Oct 2024
Good afternoon, Sir/Madam. Thank you for choosing The Zuri Hotel Palembang as your accommodation for your stay with your family in Palembang. It is an honor to hear that we have provided the best experience for you and your family during your stay at our hotel. We are committed to continue providing our excellent services on your next visit. Stay safe and healthy :) Regards, Darwin Siahaan. (General Manager).
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TS
Tika S.
10.0
/10
Reviewed 10 week(s) ago
For the Zuri hotel, the employees are friendly and the service is very good. Good job, keep it up, The Zuri š š«µš».
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1 people find it helpful
Accommodation's Reply
23 Oct 2024
Good Afternoon Mrs. Tika. Thank you for sharing your best experience during your stay at The Zuri Hotel Palembang. We are glad to hear that you are satisfied with the facilities and services that we have provided. We will be looking forward to your next visit with excellent service. Stay safe and healthy :) Regards, Darwin Siahaan. (General Manager).
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R***o
10.0
/10
Reviewed 10 week(s) ago
It's really great and very comfortable, highly recommended for couples.
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Accommodation's Reply
17 Oct 2024
Good evening Sir/Madam. Thank you for choosing The Zuri Hotel Palembang as your and your family's accommodation destination in Palembang. The perfect star rating you gave is very memorable in our hearts. We will be looking forward to your next visit with extraordinary service. Stay safe and healthy :) Warm regards, Darwin Siahaan. (General Manager).
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I***h
6.2
/10
Reviewed 10 week(s) ago
The hotel quality is very good, only some services are very bad, there is one receptionist whose HR is very bad and has no manners, she is really rude, she doesn't fit in with service, when asking nicely, she turns around and blames the customer, 2 times my family was told to leave the room when we were late checking out, when my family left the room and it was very unethical, there was no servant who helped, the items were scattered in front of the room, my family stood in front of the room, and there was no officer who helped, instead asking back who told us to leave the room, even though we didn't mind paying cash and still paid the hotel cash, if it's wrong, it's better to be honest and tell the employee who made the mistake to apologize, not justifying themselves, and covering up the mistake, please really train the HR, it's very low, it's a shame that others will be affected,
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1 people find it helpful
Accommodation's Reply
30 Oct 2024
Good Evening, Mrs. Indah Permata Puspa. Thank you for taking the time to provide a review of your experience at The Zuri Hotel Palembang. We greatly appreciate any feedback from our guests, as it helps us to continuously improve our services. We apologize for the unpleasant experience you had, our staff did not intend to act that way. We are committed to providing friendly and professional service. Regarding the situation you have conveyed, we will follow up with the relevant team to ensure that this does not happen again in the future. We hope that you will give us the opportunity to provide a better experience on your next visit. Thank you for your attention and feedback. Have a nice day. Warm Regards, Darwin Siahaan. General Manager. The Zuri Hotel Palembang.
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A
Amalia
Staycation
10.0
/10
Reviewed 10 week(s) ago
Fast response from before ci, asked for complimentary for anniversary cake and was given. Thank you š«¶. Recommended hotel to stay for staycation. Good breakfast.
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Accommodation's Reply
16 Oct 2024
Good Afternoon Mrs. Amalia. Thank you for sharing your and your family's best experience staying at The Zuri Hotel Palembang. We are happy to have provided a very memorable stay experience for you and your family. Thank you for recommending The Zuri Hotel Palembang as a destination to stay with family or friends in Palembang city. We will be looking forward to your next visiting. Stay sfe and healthy:) Regards, Darwin Siahaan. (General Manager).
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Citra A.
Business
10.0
/10
Reviewed 11 week(s) ago
Everythings good, nothing bad, service is also good. Breakfast is good. Near the city center.
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Accommodation's Reply
10 Oct 2024
Dear, Mrs. Citra A
Thank you for choosing The Zuri Hotel Palembang as your accommodation to stay in Palembang city. It's such an honoured that we had provided our excellent services during your stay in our hotel.
Your five stars rating meant a lot for us, we will be looking forward for your next visiting. Stay safe and stay healthy :)
Regards,
Darwin Siahaan
(General Manager)
A***n
10.0
/10
Reviewed 12 week(s) ago
The food is very good
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Accommodation's Reply
03 Oct 2024
Good afternoon, Sir/Madam. Thank you for choosing The Zuri Hotel Palembang as your accommodation for you and your family in Palembang. The positive review you shared is very impressive for us and we are happy to know that you enjoyed the food we have served. We will be looking forward to your next visit to The Zuri Hotel Palembang, stay safe and stay healthy :) Regards, Darwin Siahaan. (General Manager).
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ERI F.
10.0
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly, you can see the view of the Ampera Bridge and the entire city of Palembang from the room and the rooftop swimpoll. The food is delicious. Overall okay recommended for family holidays there is also a gym maa syaaAlloh
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1 people find it helpful
Accommodation's Reply
02 Oct 2024
Good Afternoon Mr. Eri F. Thank you for sharing your best experience during your stay at The Zuri Hotel Palembang. We are glad to hear that you feel comfortable and satisfied with the facilities and services we provide during your stay at our hotel. We will be looking forward to your next visit to The Zuri Hotel Palembang with excellent service. Stay safe and healthy :) Best Regards, Darwin Siahaan. (General Manager).
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N***r
Leisure
10.0
/10
Reviewed 13 week(s) ago
Very comfortable, the staff is also very friendly, thank you.
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Accommodation's Reply
25 Sep 2024
Good afternoon Sir/Madam. Thank you for sharing your best experience during your stay at The Zuri Hotel Palembang. We are happy to have provided you and your family with an excellent service during your stay at our hotel. We look forward to welcoming you back again. Stay safe and healthy :) Warm Regards, Darwin Siahaan. (General Manager).
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Number of reviews per page
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