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Tjokro Hotel Pekanbaru
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Tjokro Hotel Pekanbaru
Hotels
Traveloka Preferred Partner
All-star Accommodation
8.4
Impressive
From 6,274 verified guests reviews
What Guests Say About Their Stay
Strategic Location (80)
Friendly Staffs (56)
Clean Room (67)
Affordable Price (2)
Ranny A.
10
/ 10
all staff so nice and polite, room also bigger and + hair dyer, their breakfast super delicious. love to stay here again if I visit pekanbaru again... I would recommend to family and friends to stay here 😍
Fajar N.
9.1
/ 10
Nice, clean room with complimentary drinks and affordable price. Comfortable to stay in. Very friendly front desk and security staff.
Rizal A.
9.4
/ 10
As usual good place, and good breakfast menu.
In the Area
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Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Tjokro Hotel Pekanbaru
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Per room per night (excl. taxes & fees)
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What's around Tjokro Hotel Pekanbaru
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Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282
Discover More About Tjokro Hotel Pekanbaru
Location
Tjokro Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Pekanbaru City Center.
About Tjokro Hotel Pekanbaru
From business event to corporate gathering, Tjokro Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tjokro Hotel Pekanbaru.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Tjokro Hotel Pekanbaru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Tjokro Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Tjokro Hotel Pekanbaru is the right place to stay.
All facilities in Tjokro Hotel Pekanbaru
Entertainment Facility
Functional Hall
Lobby
Exterior
Bedroom
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Porter
- Wedding service
- 24-hour Receptionist
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
- Smoke-free
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Transportation
- Airport transfer
- Shopping center shuttle
- Valet parking
Food and Drinks
- Breakfast
- Buffet breakfast
Things to Do
- Children play area
- Massage
Business Facilities
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Supermarket
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Tjokro Hotel Pekanbaru
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
General Check-in Instructions
Please bring your voucher and valid ID upon check in Check in Time on 02.00 PM
Additional Policy
Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM
Check in Time on 02.00 PM
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 13:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Tjokro Hotel Pekanbaru | 90 |
Number of floors in Tjokro Hotel Pekanbaru | 3 |
Another facilities in Tjokro Hotel Pekanbaru | Bellhop, Concierge, Doorman, Front desk, 24-hour security |
Frequently asked question in Tjokro Hotel Pekanbaru
What are available facilities at Tjokro Hotel Pekanbaru?
There are top facilites at Tjokro Hotel Pekanbaru such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tjokro Hotel Pekanbaru?
The standard check-in time at Tjokro Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 13:00
Does Tjokro Hotel Pekanbaru provide breakfast?
Yes, Tjokro Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Tjokro Hotel Pekanbaru
Overall Rating & Reviews
From 6,274 verified guests reviews
8.4
Impressive
Fantastic
1,800
Very Good
3,376
Satisfying
274
Average
824
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (80)
friendly staffs (56)
clean room (67)
affordable price (2)
tasty breakfast (37)
complete facilities (3)
varied breakfast (1)
tasty food (59)
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Language
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Show Reviews with Photos
W***y
This is a guest profile.
8.4
/ 10
10 Jul 2024
All good, except for the AC, it was 16 ° feels like 26 °.
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Accommodation's Reply
23 Jul 2024
Dear Mr. Alexander, Thank you for choosing Tjokro Hotel Pekanbaru and take the time for review your stay with us. We do apologize for this inconvenience. We also be using your review about our AC as valuable input in our efforts to continuously improve the service and facilities provided to guests. We truly appreciate your feedback. We look forward to seeing you again. Regards, Eny Dian L. Operation Manager.
RH
Rudi H.
Leisure
9.4
/ 10
30 Jun 2024
So far all is good. Just the water is yellowing, feel inconvenienced. Food is OK. The room is quite OK.
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Accommodation's Reply
23 Jul 2024
Dear Mr. Rudi, Thank you for choosing Tjokro Hotel Pekanbaru and take the time for review your stay with us. We do apologize for this inconvenience. We also be using your review about our yellow warter as valuable input in our efforts to continuously improve the service and facilities provided to guests. We truly appreciate your feedback. We look forward to seeing you again. Regards, Eny Dian L. Operation Manager.
D***i
This is a guest profile.
10
/ 10
28 Apr 2024
Nice, clean, comfort. Staff friendliness.
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Accommodation's Reply
03 May 2024
Dear Mr. Dedi, Thank you for choosing Tjokro Hotel Pekanbaru and take the time for review your stay with us. We truly appreciate your feedback. We look forward to seeing you again. Regards, Eny Dian L. Operation Manager.
P***i
This is a guest profile.
Business travel
8.2
/ 10
09 Mar 2024
AC nya kurang dingin. Semoga diperbaiki.
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Accommodation's Reply
28 Mar 2024
Dear Sir/Madam, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We apologize for your inconvenience regarding the AC not being cold enough. We will investigate this with the relevant departments so that something similar does not happen again in the future. Your review is also useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We are happy to wait for you to welcome you back to our hotel. Greetings, Eny Dian. L. Operations Manager.
MA
Mubariq A.
Business
5.8
/ 10
27 Feb 2024
1. The hotel staff was not friendly. 2. I stayed for 2 nights. When checked in the reception give me the key only until their check out time the next day, and did not tell me it was the hotel policy to do so. I had to spend more than 10 minutes going up and down from the third floor to the lobby to recharge the key for the next day (with the problems in elevator 's floor and direction buttons). When I asked the reception why they did not key in until my check out date in the first time, the reception tried to lie and said "now I have keyed until your check out time". Very rude, as it sounds like a ridiculing statement. 3. The bathroom was not very clean, the shower did not work properly, the toilet (water closet) space was very cramped even for Indonesians who are generally smaller than average. No Europeans will fit into that space.
Read More
1 liked this review
HP
HERYANTO P.
9.4
/ 10
02 Feb 2024
1 liked this review
Accommodation's Reply
07 Feb 2024
Dear Mr Heryanto Pariambo, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy because you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort is our priority. Your review is also useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We are happy to wait for your return to our hotel. Greetings, Eny Dian. L. Operations Manager.
NN
Nisa N.
Staycation
8.8
/ 10
21 Jan 2024
Good jajskaozhsjalmahsisjqlalx.
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Accommodation's Reply
30 Jan 2024
Dear Mrs Nisa, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy because you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort is our priority. Your review is also useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We are happy to wait for you to welcome you back to our hotel. Greetings, Eny Dian. L. Operations Manager.
RN
Rena N.
9.7
/ 10
14 Jan 2024
Like this review?
Accommodation's Reply
19 Jan 2024
Dear Mrs. Rena Lestari, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy because you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort is our priority. Your review is also useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We are happy to wait for you to welcome you back to our hotel. Greetings, Eny Dian. L. Operations Manager.
Wellaaraeski
10
/ 10
29 Dec 2023
Like this review?
Accommodation's Reply
11 Jan 2024
Dear Mrs. Wella Araeski, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy because you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort is our priority. Your review is also useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We are happy to wait for you to welcome you back to our hotel. Greetings, Eny Dian. L. Operations Manager.
H
Hobir
6
/ 10
17 Dec 2023
2 liked this review
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