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Tjokro Hotel Pekanbaru
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Tjokro Hotel Pekanbaru
Hotels
Traveloka Preferred Partner
All-star Accommodation
8.4
Impressive
From 6,288 verified guests reviews
What Guests Say About Their Stay
Strategic Location (80)
Friendly Staffs (56)
Clean Room (67)
Affordable Price (2)
Ranny A.
10
/ 10
all staff so nice and polite, room also bigger and + hair dyer, their breakfast super delicious. love to stay here again if I visit pekanbaru again... I would recommend to family and friends to stay here 😍
Fajar N.
9.1
/ 10
Nice, clean room with complimentary drinks and affordable price. Comfortable to stay in. Very friendly front desk and security staff.
Rizal A.
9.4
/ 10
As usual good place, and good breakfast menu.
In the Area
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Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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What's around Tjokro Hotel Pekanbaru
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Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282
Discover More About Tjokro Hotel Pekanbaru
Location
Tjokro Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Pekanbaru City Center.
About Tjokro Hotel Pekanbaru
From business event to corporate gathering, Tjokro Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tjokro Hotel Pekanbaru.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Tjokro Hotel Pekanbaru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Tjokro Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Tjokro Hotel Pekanbaru is the right place to stay.
All facilities in Tjokro Hotel Pekanbaru
Entertainment Facility
Functional Hall
Lobby
Exterior
Bedroom
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Porter
- Wedding service
- 24-hour Receptionist
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
- Smoke-free
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Transportation
- Airport transfer
- Shopping center shuttle
- Valet parking
Food and Drinks
- Breakfast
- Buffet breakfast
Things to Do
- Children play area
- Massage
Business Facilities
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Supermarket
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Tjokro Hotel Pekanbaru
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
General Check-in Instructions
Please bring your voucher and valid ID upon check in Check in Time on 02.00 PM
Additional Policy
Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM
Check in Time on 02.00 PM
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 13:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Tjokro Hotel Pekanbaru | 90 |
Number of floors in Tjokro Hotel Pekanbaru | 3 |
Another facilities in Tjokro Hotel Pekanbaru | Bellhop, Concierge, Doorman, Front desk, 24-hour security |
Frequently asked question in Tjokro Hotel Pekanbaru
What are available facilities at Tjokro Hotel Pekanbaru?
There are top facilites at Tjokro Hotel Pekanbaru such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tjokro Hotel Pekanbaru?
The standard check-in time at Tjokro Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 13:00
Does Tjokro Hotel Pekanbaru provide breakfast?
Yes, Tjokro Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Tjokro Hotel Pekanbaru
Overall Ratings & Reviews Tjokro Hotel Pekanbaru
Traveloka (6288)
Other (3026)
8.4
Very Good
From 6.3K reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.2
Location
8.5
Service and Facilites
8.4
People often mention about Tjokro Hotel Pekanbaru
All
Staff Friendliness (27)
Distance to City Center (24)
Ambiance (24)
Bedroom (19)
Accessibility (17)
Taste (17)
Hotel Area (16)
Room Space (15)
Bathroom (14)
Check-in/out Time (10)
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Traveler Reviews Tjokro Hotel Pekanbaru
Number of reviews per page
20
40
G***n
6.4
/10
Reviewed 6 day(s) ago
From IG, it was said that there was already a smart TV there, but it turned out to be a dud. The bathroom was also not cleaned well.
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I***a
10.0
/10
Reviewed 3 week(s) ago
Cool
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1 people find it helpful
Accommodation's Reply
24 Dec 2024
Dear Sir/Madam, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
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w***i
6.5
/10
Reviewed 4 week(s) ago
sorry yes this hotel please fix it too bad because the building is in the city center, but I got a room with AC not cold I had to go out to call the officer to fix it and it can be seen I want to take a shower the water is so small and does not provide shampoo only soap in a press box which is said to be multifunctional oh it's really bad should be separated shampoo and soap, there is no small soap, I waited to check in for a long time while I brought a child should be prioritized, if for the food is delicious, and the pillow case can be fixed because the pillow case is uncomfortable
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1 people find it helpful
F***i
Business
8.5
/10
Reviewed 5 week(s) ago
The bathroom needs to be renovated, it's very old.
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RN
Robby N.
Business
10.0
/10
Reviewed 11 week(s) ago
comfortable recommended hotel with varied delicious food. suitable for those who are going to Pekanbaru
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ST
Shelvy T.
5.0
/10
Reviewed 12 week(s) ago
The room is different from the one in the photo. If it is different, you should include a photo of the second type of room, don't just display the nice one so people are fooled, the window is small and the view is only the AC compressor.
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1 people find it helpful
dp
dina p.
6.6
/10
Reviewed 16 week(s) ago
There was no soap, the soap was all gone and I couldn't refill it, luckily I brought my own soap, there was no bathroom mat.
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1 people find it helpful
Accommodation's Reply
17 Sep 2024
Dear Ms. Dina P. Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for the unpleasant experience regarding the unavailability of soap and mat. We will follow up on both of these issues to the relevant department to be resolved immediately and we hope that similar things will not happen again in the future. We greatly appreciate your review and consider it as valuable input in our efforts and commitment to continue improving the services and facilities provided to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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andry j.
Business
9.4
/10
Reviewed 16 week(s) ago
The hotel location is close to everywhere.
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Accommodation's Reply
17 Sep 2024
Dear Mr. Andry J. Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
andry j.
Business
9.4
/10
Reviewed 16 week(s) ago
The hotel location is close to everywhere.
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1 people find it helpful
Accommodation's Reply
17 Sep 2024
Dear Mr. Andry J. Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
SS
Sakina S.
6.2
/10
Reviewed 17 week(s) ago
The bathroom can't be closed, and the wall of the bathroom has holes, the closed one is also dirty
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Accommodation's Reply
17 Sep 2024
Dear Ms. Sakina S. Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for the unpleasant experience related to the bathroom door that could not be closed and the poor cleanliness of the closed. We will follow up on both of these things to the relevant department to be resolved immediately and we hope that similar things will not happen again in the future. We greatly appreciate your review and consider it as valuable input in our efforts and commitment to continue improving the services and facilities provided to all guests. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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Mochamad E. B.
Medical
8.5
/10
Reviewed 17 week(s) ago
Comfortable, clean hotel. Room is enough for 2 people.
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1 people find it helpful
Accommodation's Reply
17 Sep 2024
Dear Mr. Mochamad EB Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
RA
Riswandi A. R.
10.0
/10
Reviewed 18 week(s) ago
Okay, Tjokro is great and I will check in here again. Continued success, Tjorko Hotel and its great employees.
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1 people find it helpful
Accommodation's Reply
17 Sep 2024
Dear Mr. Riswandi AR Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priorities. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
Ricky D.
6.2
/10
Reviewed 18 week(s) ago
The AC is not cold and the food is not warm. Why is the porridge served cold?
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Accommodation's Reply
17 Sep 2024
Dear Mr. Ricky D. Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for the unpleasant experience regarding the AC not being cold and the food not being warm. We will follow up on both of these things to the relevant department to be resolved immediately and we hope that similar things will not happen again in the future. We greatly appreciate your review and consider it as valuable input in our efforts and commitment to continue improving the services and facilities provided to all guests. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
JR
Julio R.
Business
8.5
/10
Reviewed 20 week(s) ago
Friendly staff, average facilities, strategic location. Cons: the room key is stuck, and there are used shampoo sachets in the bathroom. Indicates that the bathroom is not cleaned to standard.
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Azhar K. L.
10.0
/10
Reviewed 20 week(s) ago
The staff service is always the best, the receptionist is very friendly and kind.
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Accommodation's Reply
12 Aug 2024
Dear Mr. Azhar to. L, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
Muhammad
10.0
/10
Reviewed 20 week(s) ago
I will go back to stay at the Tjokro Hotel in Pekanbaru because I am comfortable at the Tjokro Hotel. It's really great.
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1 people find it helpful
Accommodation's Reply
12 Aug 2024
Dear Mr. Muhammad H, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
AF
A Fadhel I.
10.0
/10
Reviewed 20 week(s) ago
Okay, great, it's really okay and I will come back to Tjokro Hotel Pekanbaru.
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1 people find it helpful
Accommodation's Reply
12 Aug 2024
Dear Mr. A. Fadhel I, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
Sigit P.
10.0
/10
Reviewed 20 week(s) ago
Everything was okay, the employees also provided good service, it was just that the air conditioner water dripped a little in the morning.
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1 people find it helpful
Accommodation's Reply
12 Aug 2024
Dear Mr. Sigit P, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
b
budiman
10.0
/10
Reviewed 20 week(s) ago
I was very comfortable staying at the Tjokro Hotel Pekanbaru, the staff were friendly and comfortable.
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1 people find it helpful
Accommodation's Reply
12 Aug 2024
Dear Mr. Budiman, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
AA
Abdul A.
10.0
/10
Reviewed 20 week(s) ago
It's really cool, really cool. Okay, really cool.
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1 people find it helpful
Accommodation's Reply
12 Aug 2024
Dear Mr. Abdul A, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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