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Tjokro Hotel Pekanbaru

Name: Tjokro Hotel Pekanbaru
Address: Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282, Jalan Jendral Sudirman No. 51, Riau, 28282, Indonesia
Rating: 8.4

Hotels

Traveloka Preferred Partner

All-star Accommodation

8.4

Impressive

From 6,289 verified guests reviews

What Guests Say About Their Stay

Strategic Location (80)

Friendly Staffs (56)

Clean Room (67)

Affordable Price (2)

Ranny A.

/ 10

all staff so nice and polite, room also bigger and + hair dyer, their breakfast super delicious. love to stay here again if I visit pekanbaru again... I would recommend to family and friends to stay here 😍

Fajar N.

9.1

/ 10

Nice, clean room with complimentary drinks and affordable price. Comfortable to stay in. Very friendly front desk and security staff.

Rizal A.

9.4

/ 10

As usual good place, and good breakfast menu.

In the Area

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Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Tjokro Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Pekanbaru City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Tjokro Hotel Pekanbaru

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What's around Tjokro Hotel Pekanbaru

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Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282

Discover More About Tjokro Hotel Pekanbaru

Location

Tjokro Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Pekanbaru City Center.

About Tjokro Hotel Pekanbaru

From business event to corporate gathering, Tjokro Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tjokro Hotel Pekanbaru.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Tjokro Hotel Pekanbaru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Tjokro Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Tjokro Hotel Pekanbaru is the right place to stay.

All facilities in Tjokro Hotel Pekanbaru

Entertainment Facility

Functional Hall

Lobby

Exterior

Bedroom

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Porter
Wedding service
24-hour Receptionist

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Connecting rooms
Non-smoking room
Smoking area
Smoke-free

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Transportation

Airport transfer
Shopping center shuttle
Valet parking

Food and Drinks

Breakfast
Buffet breakfast

Things to Do

Children play area
Massage

Business Facilities

Meeting facilities
Projector

Nearby Facilities

ATM/Banking
Supermarket

Connectivity

Free WiFi

Shuttle Service

Airport transfer

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Tjokro Hotel Pekanbaru

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 13:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 02.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 13:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Tjokro Hotel Pekanbaru	90
Number of floors in Tjokro Hotel Pekanbaru	3
Another facilities in Tjokro Hotel Pekanbaru	Bellhop, Concierge, Doorman, Front desk, 24-hour security

Frequently asked question in Tjokro Hotel Pekanbaru

What are available facilities at Tjokro Hotel Pekanbaru?

There are top facilites at Tjokro Hotel Pekanbaru such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Tjokro Hotel Pekanbaru?

The standard check-in time at Tjokro Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 13:00

Does Tjokro Hotel Pekanbaru provide breakfast?

Yes, Tjokro Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Tjokro Hotel Pekanbaru

Overall Ratings & Reviews Tjokro Hotel Pekanbaru

Traveloka (6289)

Other (3026)

8.4

Very Good

From 6.3K reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.5

Service and Facilites

8.4

People often mention about Tjokro Hotel Pekanbaru

All

Staff Friendliness (27)

Ambiance (25)

Distance to City Center (24)

Bedroom (19)

Accessibility (17)

Hotel Area (17)

Taste (17)

Room Space (15)

Bathroom (14)

Check-in/out Time (10)

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Traveler Reviews Tjokro Hotel Pekanbaru

Number of reviews per page

S***y

Transit

8.0

/10

Reviewed 2 day(s) ago

The hotel is under renovation and we were given the room at the end, the side and front of the room were all being renovated so it was not very comfortable.

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G***n

6.4

/10

Reviewed 1 week(s) ago

From IG, it was said that there was already a smart TV there, but it turned out to be a dud. The bathroom was also not cleaned well.

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I***a

10.0

/10

Reviewed 3 week(s) ago

Cool

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1 people find it helpful

Accommodation's Reply

24 Dec 2024

Dear Sir/Madam, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.

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w***i

6.5

/10

Reviewed 4 week(s) ago

sorry yes this hotel please fix it too bad because the building is in the city center, but I got a room with AC not cold I had to go out to call the officer to fix it and it can be seen I want to take a shower the water is so small and does not provide shampoo only soap in a press box which is said to be multifunctional oh it's really bad should be separated shampoo and soap, there is no small soap, I waited to check in for a long time while I brought a child should be prioritized, if for the food is delicious, and the pillow case can be fixed because the pillow case is uncomfortable

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1 people find it helpful

F***i

Business

8.5

/10

Reviewed 6 week(s) ago

The bathroom needs to be renovated, it's very old.

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Robby N.

Business

10.0

/10

Reviewed 11 week(s) ago

comfortable recommended hotel with varied delicious food. suitable for those who are going to Pekanbaru

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Shelvy T.

5.0

/10

Reviewed 12 week(s) ago

The room is different from the one in the photo. If it is different, you should include a photo of the second type of room, don't just display the nice one so people are fooled, the window is small and the view is only the AC compressor.

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1 people find it helpful

dina p.

6.6

/10

Reviewed 16 week(s) ago

There was no soap, the soap was all gone and I couldn't refill it, luckily I brought my own soap, there was no bathroom mat.

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1 people find it helpful

Accommodation's Reply

17 Sep 2024

Dear Ms. Dina P. Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for the unpleasant experience regarding the unavailability of soap and mat. We will follow up on both of these issues to the relevant department to be resolved immediately and we hope that similar things will not happen again in the future. We greatly appreciate your review and consider it as valuable input in our efforts and commitment to continue improving the services and facilities provided to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

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andry j.

Business

9.4

/10

Reviewed 17 week(s) ago

The hotel location is close to everywhere.

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Accommodation's Reply

17 Sep 2024

Dear Mr. Andry J. Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

See original

andry j.

Business

9.4

/10

Reviewed 17 week(s) ago

The hotel location is close to everywhere.

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1 people find it helpful

Accommodation's Reply

17 Sep 2024

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Sakina S.

6.2

/10

Reviewed 17 week(s) ago

The bathroom can't be closed, and the wall of the bathroom has holes, the closed one is also dirty

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Accommodation's Reply

17 Sep 2024

Dear Ms. Sakina S. Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for the unpleasant experience related to the bathroom door that could not be closed and the poor cleanliness of the closed. We will follow up on both of these things to the relevant department to be resolved immediately and we hope that similar things will not happen again in the future. We greatly appreciate your review and consider it as valuable input in our efforts and commitment to continue improving the services and facilities provided to all guests. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

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Mochamad E. B.

Medical

8.5

/10

Reviewed 17 week(s) ago

Comfortable, clean hotel. Room is enough for 2 people.

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1 people find it helpful

Accommodation's Reply

17 Sep 2024

Dear Mr. Mochamad EB Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

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Riswandi A. R.

10.0

/10

Reviewed 19 week(s) ago

Okay, Tjokro is great and I will check in here again. Continued success, Tjorko Hotel and its great employees.

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1 people find it helpful

Accommodation's Reply

17 Sep 2024

Dear Mr. Riswandi AR Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priorities. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

See original

Ricky D.

6.2

/10

Reviewed 19 week(s) ago

The AC is not cold and the food is not warm. Why is the porridge served cold?

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Accommodation's Reply

17 Sep 2024

Dear Mr. Ricky D. Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for the unpleasant experience regarding the AC not being cold and the food not being warm. We will follow up on both of these things to the relevant department to be resolved immediately and we hope that similar things will not happen again in the future. We greatly appreciate your review and consider it as valuable input in our efforts and commitment to continue improving the services and facilities provided to all guests. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

See original

Julio R.

Business

8.5

/10

Reviewed 20 week(s) ago

Friendly staff, average facilities, strategic location. Cons: the room key is stuck, and there are used shampoo sachets in the bathroom. Indicates that the bathroom is not cleaned to standard.

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Azhar K. L.

10.0

/10

Reviewed 20 week(s) ago

The staff service is always the best, the receptionist is very friendly and kind.

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Accommodation's Reply

12 Aug 2024

Dear Mr. Azhar to. L, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

See original

Muhammad

10.0

/10

Reviewed 21 week(s) ago

I will go back to stay at the Tjokro Hotel in Pekanbaru because I am comfortable at the Tjokro Hotel. It's really great.

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1 people find it helpful

Accommodation's Reply

12 Aug 2024

Dear Mr. Muhammad H, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

See original

A Fadhel I.

10.0

/10

Reviewed 21 week(s) ago

Okay, great, it's really okay and I will come back to Tjokro Hotel Pekanbaru.

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1 people find it helpful

Accommodation's Reply

12 Aug 2024

Dear Mr. A. Fadhel I, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

See original

Sigit P.

10.0

/10

Reviewed 21 week(s) ago

Everything was okay, the employees also provided good service, it was just that the air conditioner water dripped a little in the morning.

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1 people find it helpful

Accommodation's Reply

12 Aug 2024

Dear Mr. Sigit P, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

See original

budiman

10.0

/10

Reviewed 21 week(s) ago

I was very comfortable staying at the Tjokro Hotel Pekanbaru, the staff were friendly and comfortable.

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1 people find it helpful

Accommodation's Reply

12 Aug 2024

Dear Mr. Budiman, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.

See original

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