River Palace Hotel

Decent hotel, I spend a lot of time here every year on business. I would recommend they add a few English movie channels to the tv for the expat clientele. 1 movie channel and a news channel is not very enjoyable when living in the hotel for days on end every month. Otherwise I would recommend this hotel

The view of the city and river from the top floor is great. The air is quite cool in the transition season to summer. There are adequate lifts available.

Nice place and clean with full facility. I will come again later

Location is perfect. You can walk along the river side in the evening Dinner, and breakfast- good. I have heard the pizzas here the best among Atyrau restaurants. But, yes the building is old, and AC system is too noisy. Cleaning staff, canteen, cafe restaurant, bar staff - awesome. All kind and respectful, except canteen Supervisor. He seemed rude several times: - during the dinner at the event day for summer roof pool opening day, he asked me to abandon the table if I had finished, because there were guests who were waiting for. It was unacceptable, as I am staying here, and I also want to stay for an event too. - on Sunday, when I arrived with one of my client in the morning, he responded that she is not allowed, she had to pay for even sitting in the cafe side, to have coffee. But it was again in a rude manner, he even did not explain properly Also, reception desk staff is always sleepy, not friendly. For some questions respond: probably, I guess. Seemed like they didn’t know what services they have in the hotel.

This hotel is recommendable. The hotel is located directly on the river. The hotel is more like a three to four star hotel. Rooms are clean. Hotel facilities are basic. Breakfast, lunch and dinner are a matter of taste. Unfortunately, it has become a bad habit everywhere to talk on the phone in the restaurant. But it is unfortunately not stopped by the owner.