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Borneo Royale Hotel
Hotels
8.2
Convenient
From 635 verified guests reviews
What Guests Say About Their Stay
Clean Room (1)
Tasty Breakfast (1)
Great Facilities (2)
Great Room (1)
Mohd F. H.
9.6
/ 10
Great facilities, friendly customer service.
Ahmad H. H. B. M. S.
9.4
/ 10
Check in process is super fast. Room is above expectation. All staff are so friendly and helpful
Ellyda L.
10
/ 10
It was so nice to stay here with a very delicious breakfast buffet.
In the Area
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Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Borneo Royale Hotel
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Per room per night (excl. taxes & fees)
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What's around Borneo Royale Hotel
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Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000
Discover More About Borneo Royale Hotel
Location
Staying at Borneo Royale Hotel is a good choice when you are visiting Tawau.
About Borneo Royale Hotel
Borneo Royale Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Borneo Royale Hotel provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at Borneo Royale Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Borneo Royale Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Borneo Royale Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Borneo Royale Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Borneo Royale Hotel is the right place to stay.
All facilities in Borneo Royale Hotel
Others
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Smoking area
Hotel Services
- Concierge
- Money changer
- Front desk
- Laundry service
- Luggage storage
- 24-hour Receptionist
In-room Facilities
- Cable TV
- Desk
- Separate shower and tub
- Shower
- TV
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Food and Drinks
- Restaurant with AC
- Breakfast
Business Facilities
- Business center
Accommodation Policy & General Information in Borneo Royale Hotel
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Borneo Royale Hotel | 178 |
Number of floors in Borneo Royale Hotel | 16 |
Another facilities in Borneo Royale Hotel | Coffee shop, Room service, Safety deposit box, WiFi in public area, Connecting rooms |
Frequently asked question in Borneo Royale Hotel
What are available facilities at Borneo Royale Hotel?
There are top facilites at Borneo Royale Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Borneo Royale Hotel?
The standard check-in time at Borneo Royale Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Borneo Royale Hotel provide breakfast?
Yes, Borneo Royale Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Borneo Royale Hotel
Traveloka (635)
Other (1576)
8.2
Very Good
From 635 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
8.1
Meal
8.0
Location
8.2
Service and Facilites
8.0
People often mention about Borneo Royale Hotel
All
Accessibility (3)
Staff Friendliness (2)
Ambiance (2)
Bedroom (2)
Distance to City Center (1)
Surroundings (1)
Wifi (1)
Activity Option (1)
Taste (1)
Variety (1)
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Traveler Reviews Borneo Royale Hotel
Number of reviews per page
20
40
MN
Muhammad N. A. M. A.
Leisure
8.5
/10
Reviewed 9 week(s) ago
Overall superb hotel. Would definitely repeat if going to Tawau again and I don't have other hotels in mind.
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A***A
10.0
/10
Reviewed 25 week(s) ago
Helpful very friendly and helpful. Thai masaage superb!
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ER
EMILLIA R. A. H.
Business
5.0
/10
Reviewed 26 week(s) ago
The TV was working at all during my 2 night a stay. The curtains were dirty and towels were worn out.
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F***i
5.4
/10
Reviewed 32 week(s) ago
The condition of the room is dirty, the floor carpet is dull and looks dirty, as well as the condition of the bathroom. Just a suggestion: need to renovate the room again, the price does not match the condition of the room.
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Shazreen Mohd Bakhari
6.0
/10
Reviewed 56 week(s) ago
This happen for room 118. All plug cannot be use to charge our handphone except plug near the mini fridge. Only receive 1 towel and no spoon for stir coffee. When we request this items with reception no one deliver it. No remote TV and TV is broken not able to change the channel. The carpet all the dirties, got all old stains can't be remove.
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NF
Nur F.
6.7
/10
Reviewed 124 week(s) ago
The lobby was so nice, but the room hallways & the bathroom lamps bring us back to the early 20s old school vibe.
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SS
Saudari S.
8.4
/10
Reviewed 134 week(s) ago
Room is ok, just requested a large bed, can have a twin bed
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1 people find it helpful
NA
NUR A. A. B. A. R.
8.5
/10
Reviewed 135 week(s) ago
Spacious room only slightly shabby carpet. The toilet also works well. The best hotel so far.
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Hasrina mohd Sharil
8.5
/10
Reviewed 150 week(s) ago
To comfortable to stay. So beautyful place and recomended.
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DA
Dr Azizi H. Y.
8.5
/10
Reviewed 151 week(s) ago
Good and sastify with the services provided.
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Va
Vanessa a. R.
8.5
/10
Reviewed 155 week(s) ago
Check in quite late as I had donner first upon arrival. Given twin bed room as other room fully booked. 2 lamps not working. The staff came quickly to fix it and apologize. They settled everything within 30 minutes or less from the moment I called. Thank you for the quick fix. Room need a maintenance. Spotted cracked mirror. Broken hose hanger/ hook in toilet.
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1 people find it helpful
HA
Harmila A. B.
4.5
/10
Reviewed 155 week(s) ago
Bad customer service and no towel provided even the room looks so dirty also the toilet. Not recommended to stay.
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JK
Jonaidi K.
6.0
/10
Reviewed 158 week(s) ago
Very old carpet and dirty bathroom. Towels are not readily upom check in inside the room. Need to request.
1 people find it helpful
Ranggasamy
8.5
/10
Reviewed 159 week(s) ago
Easy while check-in. Great Experience with Mohd Faiz the receptionist. Man of day. Very focused and customer-centric... beyond my expectation. Again, will come and stay at BRH very much of Faiz example. #sayamustipilihđź‘Ť
+2
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RB
RAHMAH B. P.
8.3
/10
Reviewed 159 week(s) ago
Spacious room, where only cleanliness strategy needs to be improved.
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MR
Mohd R. B. M. R.
6.0
/10
Reviewed 159 week(s) ago
No towel provided until next morning. No mineral water FOC. BAD staff not cooperative.
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Muhammad
5.7
/10
Reviewed 160 week(s) ago
Old hotel room with old furniture. Room was smelly and no towels were provided during our stay. Bed was a joke, so uncomfortable and springy. Carpet in the room was full of black spot from ciggarettes and shoes stain. There were 3 lifts to the room upstairs but only one was functioning. Had to wait for 15mins to go down. However their front staff was super helpful and friendly. Surely will never come back.
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VP
Vironica P.
8.5
/10
Reviewed 162 week(s) ago
75/100 from me. The bedroom is comfortable & clean. Bathroom got a bath tub, so yeaay. The downsides are, there are no teaspoons or sticks provided to stir the tea/nescafe. They provide cups & free nescafe. But no teaspoon. How to stir without it? With fingers? Next time I hope the hotel will provide it. And then, there is only 1 dustbin in the bathroom. No dustbin in the bedroom. Basic stuff. Hope they will provide it next time.
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NH
NUR H. M. A.
6.0
/10
Reviewed 165 week(s) ago
I booked 2 rooms for my business stay. Both rooms are not ready during the check in time. We check-in at 5pm. The towel is not in the room yet, the cattle is not there. The floor is dirty and dusty. Need to ask for the housekeeping to clean the room right after we enter the rooms. The vanity box is moldy. There is a big stains or something like a dry vomit stains on the floor at the lift area for 3 days never clean since we check-in until check out. The Internet connection is very bad. The hotel parking space is limited with no security.
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SK
Siew K. H.
6.3
/10
Reviewed 186 week(s) ago
The double room is small, bathroom shower water not really hot. And the water pipe is broken haven’t repair. The room cleanliness is normal.
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Number of reviews per page
20
40
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