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Grand Riverview Hotel

Name: Grand Riverview Hotel
Address: Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000, Jalan Post Office Lama, Kelantan, 15000, Malaysia
Rating: 8.5

Hotels

8.5

Impressive

From 643 verified guests reviews

What Guests Say About Their Stay

Strategic Location (1)

Friendly Staffs (10)

Excellent Service (1)

Tasty Breakfast (2)

Nur I. A. B.

9.7

/ 10

Good location! Spacious room, worth every penny. Nice foods.

Muhammad A. H.

9.4

/ 10

Great hotel with good facilities, room are spacious and clean. Sufficient amenities + fast response.

Siti T. A. M. M.

8.5

/ 10

Nice clean hotel. Room are spacious

In the Area

See Map

Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Grand Riverview Hotel is a hotel in a good neighborhood, which is located at Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand Riverview Hotel

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What's around Grand Riverview Hotel

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Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000

Discover More About Grand Riverview Hotel

Location

Grand Riverview Hotel is a hotel in a good neighborhood, which is located at Chinatown.

About Grand Riverview Hotel

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Riverview Hotel.

Are you a shopaholic? Staying at Grand Riverview Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Grand Riverview Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Riverview Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Grand Riverview Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Riverview Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Riverview Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Riverview Hotel.

All facilities in Grand Riverview Hotel

Bar, Cafe and Lounge

Swimming Pool

Lobby

Exterior

Bedroom

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Multilingual staff
Newspaper in lobby
Tours
Wedding service

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Refrigerator
Separate shower and tub
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

General

AC
Ballroom
Banquet
Connecting rooms
Non-smoking room
Swimming pool
Smoking area

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Breakfast
Buffet breakfast

Transportation

Area shuttle
Area shuttle with surcharge
Valet parking

Accessibilty

Disabled access friendly
Accessible parking
Wheelchair accessible

Business Facilities

Business center
Conference room
Meeting facilities

Things to Do

Fitness center
Outdoor pool

Connectivity

Internet point
Free WiFi

Family-friendly Facilities

Children pool

Sports and Recreations

Fitness center

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Riverview Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Grand Riverview Hotel	299
Number of floors in Grand Riverview Hotel	11
Another facilities in Grand Riverview Hotel	Bellhop, Concierge, Doorman, Front desk, 24-hour Receptionist

Frequently asked question in Grand Riverview Hotel

What are available facilities at Grand Riverview Hotel?

There are top facilites at Grand Riverview Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Riverview Hotel?

The standard check-in time at Grand Riverview Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Grand Riverview Hotel provide breakfast?

Yes, Grand Riverview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Riverview Hotel

Overall Ratings & Reviews Grand Riverview Hotel

Traveloka (643)

Other (2665)

8.5

Very Good

From 643 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.4

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Grand Riverview Hotel

All

Bedroom (1)

Bathroom (1)

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Traveler Reviews Grand Riverview Hotel

Number of reviews per page

Nash

Leisure

6.3

/10

Reviewed 13 week(s) ago

Sadly even I already request for clean room and clean towel during booking, still given a dirty room, dirty bathroom and dirty towel. Way below our expectation. Housekeeping being lazy when cleaning, still dirty. Try to get towel replacement, but till the end not getting new towel. 🤬.

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A***N

Leisure

9.1

/10

Reviewed 31 week(s) ago

Basement parking limited, had to park my car outside the hotel. Room was OK, iron provided, had bathtub also but lighting a bit dull. Breakfast was great. Lots of food and big space for seating too 👍.

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MOHD SHAMSHUL NIZAM ABDULLAH

9.1

/10

Reviewed 42 week(s) ago

Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.

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Abdul R. A. K.

9.1

/10

Reviewed 44 week(s) ago

The accommodation looks exactly like the picture. It is comfy, spacious and clean. The room is really big with bathtub. Suitable for family.

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Dennis O.

9.4

/10

Reviewed 69 week(s) ago

Like the breakfast. Plenty of choices with egg counter. Room service until 3am! So no worries if suddenly hungry midnight. Room a bit old, TV small, sound proof not good. Can hear neighbor room TV noise. Water pressure not strong enough. No toiletries like toothpaste and toothbrush given. 4 lifts and is fast. Friendly, helpful and polite reception and bellboy.

Nur L. B. A. H.

5.9

/10

Reviewed 76 week(s) ago

Bilik lama, perabut lama, suasana bilik kusam kelam macam dalam horror movie tuala pun lama dah macam kain buruk Bath Tub tak berfungsi dengan baik. Cerek masak air dah tercabut Iron tak panas. View air sungai yang menyakitkan mata. The good thing about this hotel is food. Staff tak paham & susah nak berkomunikasi walau pun saya cakap melayu

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Tan S. X.

8.4

/10

Reviewed 81 week(s) ago

Hotel facilities are very old. Carpet in the room feels dirty, and looks like it hasn't changed for a very long time. Yes, there was a river view, but the river looks dirty. The only good thing here is they had good hospitality.

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Noh Sook Yee

5.1

/10

Reviewed 86 week(s) ago

I have encountered bad experience here until I had changed 3 rooms within 3 nights. First room, the pipe sound too obvious, changed room at 11pm. Second room, the air cond button went wrong and air cond not functioning at 6am. Request technician to repair from 3pm-5pm, nobody come. Changed to third room, much better, just ants are around on tables. Seriously affected my rest and work performance. Not recommended if you are here for work.

1 people find it helpful

KHAIRUL A. M.

6.0

/10

Reviewed 89 week(s) ago

I have to say that the hotel staff at Grand Riverview Hotel is very polite and welcoming. Kudos to all the hotel staff. I understand that the hotel is not new and can't expect more but we hope the management can review and make some adjustments to the room rate because of the condition with an unpleasant smell at the toilet. Secondly, you may also need to review the room service price which seems too expensive with the way of cooking and the food presentation is unacceptable. Overall we enjoyed our stay and hope the hotel management can make some improvements for the better. Thank you.

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Muhd F. B. S.

8.5

/10

Reviewed 125 week(s) ago

I stayed at the hotel for 2 weeks. The workers are polite and very helpful. Such a nice and pleasant hotel. Very hope to come again soon.

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Nur I.

8.5

/10

Reviewed 127 week(s) ago

Staff semua oke, hotel and bilik selesa.

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MOHD A. R. B. A. R.

9.1

/10

Reviewed 129 week(s) ago

Love the large bed and the cleanliness of the room. I wish they upgrade the old look. Probably will be better. The food is great. The pricing just right.

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mohd f.

8.5

/10

Reviewed 134 week(s) ago

👍 Good service and very comfortable.

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Nur A. A.

6.3

/10

Reviewed 136 week(s) ago

The pillows provided for the king size bed are only 2 je. If you ask for extra, he can share 1 je. Did you sleep without a pillow? Lining sheets have traces of dried blood. The walls do not absorb sound, in the morning blindly hear the noise of people talking. TV channel limitations. The others are ok, oh the air conditioner, if it is closed, it will shiver at night.

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Selvan R.

6.0

/10

Reviewed 146 week(s) ago

Need some improvement, room smell unpleasant, need some minor touch up.

1 people find it helpful

Ekinn R.

9.1

/10

Reviewed 161 week(s) ago

Very best. cool and comfortable room. The staff is very friendly and helpful. thank you grand riverview

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1 people find it helpful

Ismail Y.

9.4

/10

Reviewed 162 week(s) ago

Best. Crazy best hotel. Best location. Very very friendly staff. It's the best.

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Nor F. A.

9.1

/10

Reviewed 222 week(s) ago

I went to KB for medical reason; to bring my mom for her appointment at hrpz2. She needs to use the wheelchair all the time and it was so kind of the staff to ask me if I want to change to a wheelchair-friendly room. The room was equipped with invalid facilities in the bathroom and spacious enough to roll the wheelchair, especially to and from the toilet and bed. Which was nice. However, my problem with the new system of having breakfast is: I did not get the food that I ordered because the staff forgot about it. But, good thing about breakfast is, most of the staffs at the lounge are nice and friendly.

1 people find it helpful

Rahijan A. W.

6.2

/10

Reviewed 223 week(s) ago

Room was too old and feel depressed staying in it.

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MOHD S. N. B. C. Z.

10.0

/10

Reviewed 226 week(s) ago

Comfortable room with views of the Kelantan river.

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2 people find it helpful

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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