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Bar, Cafe and Lounge 6 The Klagan Regency

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The Klagan Regency

Name: The Klagan Regency
Address: TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450, TB-00-01 1Borneo Hypermall Jalan UMS, Sabah, 88450, Malaysia
Rating: 8.6

Hotels

8.6

Impressive

From 490 verified guests reviews

What Guests Say About Their Stay

Strategic Location (2)

Friendly Staffs (2)

Clean Room (4)

Excellent Service (3)

Ellyda L.

/ 10

The room looks exactly like stated by picture. Never thought the room was bigger as my child can run and go round in the room. The breakfast also great and we are satisfied with overall services they provided includes toiletries!

Valerie B. J.

/ 10

Good customer service and clean room. Breakfast was nice especially the pastries. Easy access to the mall.

Lee K. Y.

8.5

/ 10

Great hospitality by the staff

In the Area

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TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

The Klagan Regency is located in area / city 1Borneo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Klagan Regency

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TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450

Discover More About The Klagan Regency

Location

The Klagan Regency is located in area / city 1Borneo.

About The Klagan Regency

Are you a shopaholic? Staying at The Klagan Regency will surely spoil you for numerous shopping centers nearby.

Have fun with various entertaining facilities for you and the whole family at The Klagan Regency, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Klagan Regency is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Klagan Regency exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Klagan Regency is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Klagan Regency.

All facilities in The Klagan Regency

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Lobby

Exterior

Public Facilities

Parking
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Shops
Supermarket

Hotel Services

Concierge
24-hour Receptionist
Laundry service
Luggage storage

Food and Drinks

A la carte breakfast
Bar
Breakfast

Things to Do

Fitness center
Indoor pool
Outdoor pool

General

AC
Ballroom
Non-smoking room

Business Facilities

Conference room
Meeting facilities
Photocopier

Transportation

Limited parking
Parking with surcharge

Connectivity

LAN Internet
Free WiFi

Accessibilty

Disabled access friendly
Wheelchair accessible

Accommodation Policy & General Information in The Klagan Regency

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

a. Extra charges may apply for additional adult in the same room. Hotel reserves right to collect additional charges for additional person staying in the same room as well.
b. Extra bed is upon request and can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.
c. Buffet Breakfast is changed to Set Breakfast until further notice.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at The Klagan Regency	269
Number of floors in The Klagan Regency	19
Another facilities in The Klagan Regency	Room service, Safety deposit box, WiFi in public area, Cable TV, Desk

Frequently asked question in The Klagan Regency

What are available facilities at The Klagan Regency?

There are top facilites at The Klagan Regency such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Klagan Regency?

The standard check-in time at The Klagan Regency is starting from From 15:00 while the latest check-out time is at Before 12:00

Does The Klagan Regency provide breakfast?

Yes, The Klagan Regency provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Klagan Regency

Overall Ratings & Reviews The Klagan Regency

Traveloka (490)

Other (621)

8.6

Very Good

From 490 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.6

Service and Facilites

8.6

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Traveler Reviews The Klagan Regency

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Ronald R. B. U.

8.5

/10

Reviewed 5 week(s) ago

limited hotel parking. difficult parking area 1 borneo

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Oksan P.

10.0

/10

Reviewed 13 week(s) ago

The hotel staff service is friendly, the hotel room is clean.

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Mohammad T. I.

9.7

/10

Reviewed 189 week(s) ago

Great hospitality by the hotel. I requested for a simple décor for our 8th anniversary and they deliver! Best thing is I think they upgraded or simply locate us in a more spacious room which is perfect for our growing toddler because she loves running around and loves bathtub! The view from the was magnificent with minimal noise at night. Food was good too. The sahur was great because they served fruits and cereals!

2 people find it helpful

Zirool A.

9.7

/10

Reviewed 189 week(s) ago

sangat sangat memuaskan ,tempat mandi yang selesa,dan bilik yang kemas

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Mariati b. a. h.

9.7

/10

Reviewed 229 week(s) ago

I am loyal customer of klagan hotel... good service and clean.

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Marni N.

9.7

/10

Reviewed 233 week(s) ago

The hotel is clean and boxed and the staff are very satisfying.

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Nelly

10.0

/10

Reviewed 236 week(s) ago

Good place to stay front office a short vacation

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Abdul M. J.

Business

9.1

/10

Reviewed 250 week(s) ago

room so big,clean and smell good. staff verry polite and delicious breakfast

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Wan Z. B. W. M.

9.4

/10

Reviewed 252 week(s) ago

Hi klagan regency. Recently our department had an event there and I like to tell you that our dinner that night was delicious! With its soft blackpepper, tofu with crab is also very good. I spent the night there too, and the next morning for breakfast made me and my friends very happy. Garlic fried rice is simple but very tasty and fragrant. And all the food that you provide is delicious. As usual hotels food is so very common and tasteless, but yours is superb! I will definitely come again as long as the garlic fried rice served. :) anyway thanks again.

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Hafika l.

Business

6.0

/10

Reviewed 252 week(s) ago

the bed sheet smells. no parking provided, you have to park in the mall basement, cost you around rm15-20 overnight.

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Wan M. W. H.

Family

6.5

/10

Reviewed 253 week(s) ago

The room is OK. There are only 4 parking bay provided by the hotel, first-comes-first-serve basis. You can ask for the season pass for the 1Borneo mall parking (RM60 refundable deposit) and there was no direct access from parking to hotel. So you have to walk through the mall, it is a hassle because the mall only open from 10am to 10pm. For the breakfast, the food taste is moderate but the ambiance is nice. Very disappointed with the checking out experience, receptionist claim some amenities were missing whereas they actually does not provide enough in the first place.

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Md Zamri

Romantic

6.0

/10

Reviewed 254 week(s) ago

after booking hotel gave me 2 single bed, on special requites I wrote for 1 bed king room, upon check in hotel still provide me with 2 single bed, reason being no king room available, when I refused to stay and ask my refund, then staff told me they can provide me king room, Klagan not respect local

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Flora S.

Shopping and Culinary

8.5

/10

Reviewed 259 week(s) ago

clean & comfy.Highly recommended.

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Norsimah A. N.

Family

9.1

/10

Reviewed 260 week(s) ago

Nice room,value for money.Highly recommended to stay.

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PATERIAH B. S. A.

Family

8.5

/10

Reviewed 260 week(s) ago

3 days 2 pm, room 1120, wants to go near pool 7 but not ready to clean and jk floor on level 11, overall ok, only n breakfast room does not update so much, etc. ok 😊

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ma prisma

Family

8.5

/10

Reviewed 261 week(s) ago

Room ok. Parking is difficult for yarabbi.

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Siti F. B. S.

Family

10.0

/10

Reviewed 261 week(s) ago

Highly recommended.! All the staff were friendly, always smiling and satisfied our requests. Room big and clean. Breakfast okay. Swimming pool also nice.

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SITI S. S. A. R.

9.7

/10

Reviewed 261 week(s) ago

Room was very comfortable, service was tiptop, breakfast was delicious.

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Helmy S. A.

Family

8.5

/10

Reviewed 261 week(s) ago

everything is fine except the parking space for the hotel guests. I've pay more since have to park on shopping mall. 😪

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Nonie S. O.

Family

8.8

/10

Reviewed 261 week(s) ago

Not enough parking space for guests. I was told by the concierge that the lots was only available for 4 vehicles. If hotel's management can waive our parking fees that we've been charged by 1 borneo that would be great. Receptionist was really helpful, request for pool view and we got it 😊

1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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