Best Western Amsterdam

The hotel was located close to Tram and Train station, room was nice and clean. The supermarket near hotel is also good, there are 2 supermarket.

I booked a room with 2 twin beds and Sofa for one adult and two childern (girls, 13 and 6). As I arrived there they refused my check in with the reason that the room is only for two adults. I suggested that either they pay me back the money, or they should change me a triple room, or they offer me an extra bed. They refused all of my three suggestions! That means they did not give me the money back! And I had to drive my two children back to Germany at 20 o'clock! And my tickets for the museum go to the waste! This is the most awful hotel I have ever experienced of the whole world! The worst service and most unfriendly staff at reception! No next time booking by Best Western also in other countries!

Nice place and the staff are very helpful

Very good location, staff friendly, very welcome.

Good service and nice room, so comfy. Near supermarket and restaurant.

The hotel location is far from train station or airport. Closest is to tram stop but have to walk for almost 1 km. The hotel service was also bad, no kettle, no teeth brush and toothpaste, and no sandals in the room. The receptionist also talk not nice.

Good reception, facility ok,location ok.

Staffs were friendly, the room was big and clean.

The room is spacious and clean enough. All facilities were in well-functioned. What I love most is the lobby which is facilitated with many chairs and electrical charging spots also vendor machines. The location is a bit far from the nearest station, esp. train station, which is a problem while carrying heavy bags. But the location is near to 2 large supermarkets, and it is really nice.