Go Hotels Dumaguete

The staff are rude. So disappointing.

Shower needs fixing. Not so clean room.

Pros: The room was spacious. The bathroom was clean. Location of the hotel is near Robinson's Mall so it's very convenient. It's also very accessible, the hotel calls tricycle service for guests upon request. Cons: They took way too long to accomplish the make-up room. We left our room very early for our tour, around 4am. We hung the make-up room sign. We returned to our hotel at around 6pm. Our room was still not finished. To be fair, they stated in a piece of paper that their schedule for make-up room services was from 1pm to 6pm. But as guests, we were so tired from our tour that we wanted to relax in our room. We couldn't do so because they haven't finished yet. Maybe they can adjust their time slot so they can finish earlier. Another bad point is the poor internet connection. The TV was also faulty. Some channels suddenly stopped working, and some lost the audio completely while we were watching. The air conditioner was also not good. We adjusted the temperature, but it was still hot and we could hear that the unit was having a hard time functioning. As for the amenities, they don't give complimentary room slippers and toothbrush & toothpaste, just 1 shampoo and 1 soap for 2 guests. They were also hesitant to give me some when I asked for another set of shampoo and soap.

The staff are friendly and easy to approach.

WIFI sucks! Cable TV was not working 🙄😡

Service is ok but the wifi connection is not, we stayed for 4 nights and every night we need to go out in our room just to find the spot where the signal is ok

A not so 5-star hotel but clean rooms and accommodating staff’s.

Nice and accommodating staffs. 👌