Ramada Plaza by Wyndham Kahramanmaras

The location is far from the city center only good if you are visiting the university hospital , the rooms have a bad odor doesn’t match with the Wyndham and Ramada quality the service was very slow , they claimed that the hotel is full but only one person at the reception and when she went somewhere I couldn’t had my check in process . I tried to attend the fitness center , but it was closed and won’t be open before late than 8am , if you are at this city for business trip , you need to leave the hotel early …

I had really perfect rest after my work and if I will be in Kahramanmaras again I would have spent my rest time it that hotel.

TO EUROPEAN VISITORS: THIS HOTEL DOES NOT REACH THE SAFETY STANDARD COVID19 RULES PROMOTED BY WYNDHAM GROUP The first day at Breakfast I noticed that most of non-european guests are not wearing masks. They go all around without masks, even in the buffet area. Of course if guests are not following the rules it is a task of the Staff to inform them. This is essential to show that the Staff does efforts to protect the other guests, that might be weak in front of Covid 19. I highligthed it to one waiter and he looked at me as to say: "it is not important". Then I talked to the Manager and let him notice that this is something the Staff should check. We had a gentle discussion, and he agreed. Second day, same story. People going around without mask in restaurant, reception and lifter. This is very serious because it means that my complaint of the previous day were not even took in consideration! This is absolutely bad. We pay to have good services and safe hotels, but unfortunately the management of this Ramada is not able to handle the situation and the Staff is not educated to provide a safe stay to the guests.

A very new hotel at the edge of town. Fits to Wyndham standards. The staff is on training curve, they are kind, and the experience will grow. A bit (not only a bit) overpriced.

The personel is a Lil lost, they never gave our receipt, we had to call down to The reception for it and still waiting for. Thanks god we only booked for 2 days even dough we wanted to reserve for 2 weeks. 2 bottles of water for 3 person, The pool is under repair, The Hamam is out of order, no sauna etc. We were only told after we paid for 2 nights. We only have The fitness room to be discovered after all this discuragement dont wana see it. İts a beautiful Hotel but managed by incompetant People. Enjoy The ride 🤨