Ramada Plaza by Wyndham Malatya Altin Kayisi

The accommodations were generously sized and well-maintained, with an exceptionally comfortable bed. Breakfast was a pleasant experience.

Welcoming concierge. Great location. There was a ozsüt, sweets and ice cream shop in the lobby which was great for the kids and my self. The room was quit average even though it was a suite room. Wasn't the cleanest of rooms. Did the job. I was really disappointed with fact that kids under 5 I think wasn't able to go in the swimming pool. Which was upsetting, however there was a children entertainment centre across the road. Overall was a fair hotel. Thank you

We stayed in Malatya for a night first but we decided to hang on for another night. The hotel is nice with a friendly staff specially a receptionist called Osman Ozdemir. He helped us a lot, both in Malatya and he made a reservation in Van for us for the next day. However, Ramada hotel in Van charged us more than usual. We didn't have TL to pay and instead we wanted to pay in dollars whose rating was 18.45TL for each dollar, but they took it for 17$. Can you believe it? It's a kind of fraud! But the hotel in Malatya was good.

Very bad hotel service. Nobody knows English which is terrible for someone who works at the reception. The hotel is nice looking, has a pool, but considering the fact that it's a 5 star hotel, it is disapointing. Food is ok, there's always some tasty cheese, fruits and sweets, rooms are air conditioned, and at the entrance is a glowing room number (fancy). One of the biggest issues is the internet. You don't have it right away, but you have to wait for receptionist to enter your name and passport number into the sistem before connecting. On a card you find in the room it says - that takes about half an hour after you check in. I waited roughly around three hours, before going down to the reception again, furious for not being able to work normally on my laptop. Overall, it's an ok place when you speak Turkish and have tons of patience. I have neither of those characteristics

Staff don't know English and could not communicate well with business people from rest of world. Room is warm and comfortable. Food is ok. No English channels in TV. No universal power socket for international visitors. Not enough lighting inside the room. The room service and they help to keep the room clean and neat. Room has full side facing glass window, comfortable bed, adequate wooden rack, working table, tea table, sofa, cloths rack, well equipped modern washroom, centralised temperature regulation system and lot more...