Extended Stay America Select Suites - Atlanta - Vinings

.

The heat furnace is Loud noise hard and o sleep at times

Good

This place was not what I expected. I lived in this area for a long time so I assumed it was very nice.y check in process was less than favorable but I let it go. I dropped my Apple Watch outside & I asked the front desk did anyone turn it in. The front desk agent CINDY OR CYNTHIA told me no one did. I asked her to double check. She opens drawers up front ands says nope o haven’t check out side. I used the find my device only to confirm it was in fact at the front desk. I played the sound alert over and over while she proceeded to lie to me and say she doesn’t hear it. She was very rude and spoke loudly over me to mask the sound. When new guest arrived they also confirmed they could hear the alerts she proceeded to tell them no they didn’t and spoke rudely and loudly over the guest. End of a very long story turns she in fact was attempting to steal my watch. She moved it to the front drawer once she realized I wouldn’t stop ringing it. I have my watch but I would never again stay here. If you can’t trust the front desk God knows what happens inside the rooms. This was a very bad experience. Would not trust the staff!

Safe environment

The room was wonderful and clean to my liking

Cool staff

Second and last time staying at an Extended Stay. It's a budget hotel, I understand that, but there are limits. The Bad: Room smells musty, and the sofa mattress was stained with blood. Room had some water damage on the floors around the very old appliances. The Good: It's a place to sleep, the main bed was clean and it's generally clean otherwise, but it was annoying having the share a bed since that sofa bed was unsanitary. The area is safe and close to a bar, breakfast, and grocery. You have a full size fridge and range, plus the accesible bathroom was nice enough. Overall it's worth staying here, you want die or risk your health but I've been in better budget hotels.

Nos cancelaron la primera reservación justo el mismo día que llegamos al hotel y tuvimos que buscar otro en el que por poco tampoco nos dan nuestra habitación, nos cobraron por un cuarto con 1 cama queen y un sofá y nos dieron la habitación sin sofá y además tuvimos que pagar $100 extra en nuestro presupuesto como depósito sin previo aviso.

Staff and location were great, however,...kitchen looked dilapidated (waterlog damage drawers,...full kitchen, but no utensils, pots and pans, dishes,...low pressure shower,...no streaming services available on TV, I stayed at lower star hotels/motels that had streaming services,...carpet and kitchen floors felt sticky,...no free breakfast/coffee (advertised on Expedia site),...pool not available (tarp on it),...free parking, a plus

Warning - Do not Stay in this Place! - seriously - it's filthy and disgusting. The mattress that I had to sleep on for the sofa pull-out was disgusting!!! Bodily stains, etc. The filth througout the place was horrible. Then there was a fire the next day. I just left and went to the Marriott Courtyard. Honestly, the place needs to closedown and remodel and then hire staff that is cable of properly cleaning the place.

I hope this message makes it to the CEO/President of Extended Stay. First Problem: We got to our room about 9:30p after a long 3h drive. I had booked two rooms through a 3rd party over a week in advance. At checkin we were informed that the rooms had been oversold. They only had one room left. I asked were they going to help us find other accommodations. The answer was they didn't do that. They told us they had one room left and she was happy to show it to us. It was a room with 1Q bed and a sleeper sofa. We are nearly 60 years old...and do you have any idea how bad it was for us do a sleeping sofa? If the floor wasn't so nasty, it would have been a toss up as far as comfort, floor or sleeper sofa. 4 of us were piled in a room. I have no idea about a refund. At this point, I said well at least they have breakfast. It was advertised on the booking and ON THE COUNTER AT CHECKIN. Then we were informed that y'all don't do breakfast anymore. What kind of place is this? I mean, if you don't do breakfast fine! Don't advertise for it. So because we were so tired from traveling, and because y'all oversold, we assumed that other hotels in the area were probably full too, so we decided to keep that room. I eagerly invite your CEO to go to room 107 in VININGS, GEORGIA. PULL OUT THAT CRAP STAINED, BLOOD STAINED, BACK BREAKING SLEEPER SOFA....and try to sleep on it after a long drive. This was by first the WORST hotel experience ever!

Large comfortable room.

We had more amenities than we needed (kitchen, living room). Comfortable enough stay for one evening. The other guests were quite loud and the side doors blared an alarm every time someone opened it.

My room was very clean! Staff was helpful and courteous.

Horrible conditions. Dog/human urine on steps. Disgusting and unhealthy environment for the guests and employees

Great staff

Elevator didn’t work… had to walk thru the stairs up to 4 floor ! Couldn’t sleep cause people hanging out around the hotel making noise..

Staff is great, property needs updating, continental breakfast advertised but no longer available, pool listed on website but our of service for months.

The toilet was running and noisy. I went to the bathroom...it would not flush