Extended Stay America Select Suites - Houston - Willowbrook - HWY 249

Todo bien y de acuerdo al poco presupuesto obtienes lo q pagas. Muy bien

Trucker stop

So bad

not a good one as per my experience

AAA for the price don't expect amenities but clean room

It was clean , quiet and secured.

Room was very hot! Air did not want to work

There was s lot of homeless and people sleeping in cars. Busted cars wotb broken windows ect

Terrible property, they charge you a pet fee of $25 each, a strong smell of cigarettes and marijuana throughout the property and in its outside areas, I booked a non-smoking room and inside the room the smell of cigarettes was horrible in the rooms. sheets and towels, plus cockroaches all over the room, don't book here if you don't want to have a bad time

I always stay here when I'm in Houston. Last evening, I ran to my car and realized I had forgotten my room key, so I propped the door and within 30seconds a very loud alarm and a flashing light went off! You cannot prop the doors here and that is an incredible safety measure I didn't even know existed here. Just one more reason this hotel is great!

It was a nice place to stay and had a good size refrigerator for extended stay.

The property had no power when i arrived and did not know when the power would be restored.

Dirty , non smoking rooms smell so bad I had to ask to change the room twice because it smells weed ! Not a family friendly hotel

smelled really old, no ice machine, bed was really hard

Stained and dirty linens. Very noisy. Neighboring room had 4 dogs. No real oversight of facility.

I needed a hotel since I lost power and couldn’t stand the heat anymore. The hotel is older and can use some improvements, but my room was clean and had all the essentials. And most importantly cold AC. Overall, I wouldn’t pick it for a luxury vacation, but it was safe and clean and just what I needed. Plus, dog friendly with plenty of grass around the property.

We have stayed here so many times it feels like home. Always clean and quiet and good coffee in the morning! The staff is always so friendly and welcoming. Right on the interstate and toll road….

Check-in was easy and fast. Room was average and clean. But you can hear people talking and walking all night long. Feel like I was at a basketball game and my team was losing.

The staff is very accommodating and helpful. Particularly Esmeralda and Diana and I love the breakfast in the morning especially the oatmeal and the chocolate muffins. Oh boy are they great!! — Christian (CJ)

I arrived and checked in. I was given the key to a room that was filled nearly to the ceiling with either supplies or someone’s belongings. The man at the reception counter assisted in looking for a replacement room. I was told to follow him and when we arrived the room was locked and he couldn’t get in. Then he proceeded to look for a third room but this time checked on his own. At this point I was pretty tired and was checking in close to 10pm so that’s why I didn’t leave. The carpet had blood stains and there was at lease 1 roach. The towels were dingy as well. I know that housekeeping cleaned the room, made the bed, and took out the trash but beyond that this was the most dissatisfying experience I have ever had at a hotel in my life. I did also tell the property my experience before leaving.