Hampton Inn & Suites Cleveland Southeast/Streetsboro

Clean and close to shopping

Front desk receptionist was very nice. Rooms were dated, but clean. Area had lots of options for dining and shopping.

Doors always slamming

The lobby/ dining area is way nicer than the old and run down rooms. Breakfast buffet was alright. Pool was closed without explanation or forewarning. Our double room had beds that were much smaller than the queen size advertised and which we paid for (more like full beds); the beds and pillows were some of the most uncomfortable i have ever slept on. I have also never seen tissues (the "kleenex" box) of such poor quality. We joked it was like parchment paper. This hotel definitely skips on quality on a lot of things. We had a terrible check in experience too, in the middle of a snow storm, with no access to the covered car port to unload our luggage and no hrlp from the front desk. Will find another hotel on our next passage through this town.

Staff was very helpful and friendly

Gave us a free upgrade when our room became unavailable. Breakfast was great, everything clean. Will def stay again!

The room and bathroom looked old with several improvements to be made! I went with my husband and my 7 year old son and the room was too small for us.

Nice suite room

Clean, cozy, roomy, comfy, and all other good things. Breakfast was splendid. Front desk was friendly and professional.

Check-in was quick and easy at the front desk. The staff member was kind, personable, and efficient.

We had some scary ice and snow. This location was great for getting off the road and was easy to find. The suites were only a little more than the standard rooms. I was glad that we got 2 suites.

Friendly staff. Clean room with comfy bed. Nice continental breakfast with excellent coffee. Restaurants nearby. Wonderful stay!

We stayed 3 nights over the holiday and my only disappointment was that my room (that was a suite) was stocked with one day of coffee for two people. I believe this is the norm as most people drink soda and get their coffee at breakfast ( which was lovely). The coffee packets were not replaced nor the garbage picked up, most likely because it was a holiday week and the rooms get cleaned when you check out. All said and done I would stay here again as it was well maintained and the suites were nice and roomy.

This is the second time we have stayed at this hotel in the past few months. We came back because the staff is so nice and attentive. We have especially enjoyed getting to talk with the staff in the breakfast area, who are pleasant, helpful, and put out a great breakfast.

Very spacious king suite with comfy bed. Hotel was very clean with very friendly, helpful staff. Nice continental breakfast. A little disappointed in the couch cushions in room 217. The cushions have no support and need to be replaced. Otherwise the furniture was in good shape. Would definitely stay here again!

Very friendly

Good location

The ladies at breakfast were so kind and friendly.

Very nice, quiet hotel. Bed and pillows were very comfortable, especially compared to other hotels where I’ve stayed.

Nice hotel with good staff. Would return.