The Willows Hotel

The rooms were a nice size. The location was great for our needs. The hotel can realy use an update/refresh. We have no issue with it being an older hotel, but this one is looking run down. We had 2 rooms for our family. We had to change 1 room bc the heat was not working and then in the new room, the toilet did not work well. It did not fill. Even after speaking to the front desk the toilet was"iffy". Our kids came to our room to use the toilet rather than clog their toilet. There are old fashion steam radiators which can be briefly noisy at times when they fill. Unfortunately, that often happened in the middle of the night. At about 3am both rooms' radiators filled. They were not controlled by a thermostat but by the hotel overall. In addition, there was a little spot wall heater and a seperate AC unit. Rooms (our 2 rooms were on opposite side of the hall) over looked alleys, common for city hotels. But for one room... a spot light shined directly into the room at the bed 24/7. So the shade had to be pulled. Front desk staff was very casual... no uniform or more fomal dress. We did not recognize the staff when we went to check out on Sunday am. She was dressed in sweats. They were friendly enough. The location was really good for us in Lincoln Park. Easily walkable to family that live in tha area. You do not have much choice g for hotels in that area.

.

I liked the area and there was plenty of food choices. The people working the front desk were all amazing.

Very good location for my stay. The property is somewhat dated, looking the same as when I last stayed here 10 years ago. Refrigerator in room is most appreciated. Close to bus lines 36, 22, and 151. Have lunch at "The Bagel" a few blocks north for a wonderful Jewish Deli experience.

Quiet

Major side of hotel was right next to alley way that was very noisy. There was people arguing and being loud well past 3 am. Our hotel windows looked right into the apartment across the way. Parking was at two public parking lots that were a few hundred yards away, and incredibly limited. We ended up having to use a public parking garage that was almost 1/2 a mile away. Staff was not knowledgeable about the area, we asked for recommendations and they acted as though they didn’t know the area. For the price, wished would have stayed at a motel 6, least we would have had coffee. No coffee was available in the lobby which often had people in it talking loudly on their phones. Over all not a place we want to stay again. Save your money, find somewhere else.

We stayed at the Willows for a hockey game at Wrigley Field. It was walkable, 1.2 miles. We did Uber back. Comfortable for a family of 4.

Overall good stay - biggest negatives being the musty / mold smell in the room and the loud neighbors

The place is located conveniently but is dated. The rooms especially small, the price not so much.

Decent property, it’s an older building so some things could be improved. My room had a big spider web in one of the ceiling corners. Neighborhood is nice, walkable restaurants and stores. Would possibly stay again for a night depending the circumstances

Old hotel in pretty good condition, but the radiator/ heating system was really noisy (woke us up all night long).

We've stayed here twice and both times were great. The location is convenient to Wrigleyville, which is where we spent a lot of time. Staff were friendly and helpful. Parking was in the garage close by. Lots of shops and restaurants close by. We would definitely stay here again.

Love the hotel

Good value, cool area, parking garage nearby. This was a pretty good find!

Staff are terrific and the comfort, cost ratio is terrific. Efficient property that is old but well kept up .

Cute little hotel on a quiet side street in Lakeview. Room was not overly large but great for a 2 night stay. So many shops, grocery, great restaurants and pubs nearby. Loved this hotel. Will definitely stay again

Staff, service and property are all excellent!!!

the room was not great.....no closet, no desk, it was loud and the heater was super loud and musty. The hotel is cute from the outside and the lobby and staff were nice, but this room should not be a room.

Cute small older hotel. Decent location with plenty of places around and parking garage catty-corner from hotel (separate from hotel so you have to pay for parking). Stayed in room 109. It sounded like someone was hitting the radiator all night. Temperature control for the room didn't work.I did not get much sleep.

Mold on the walls in bathroom. Plug sockets on lamp are worn out. No exhaust fan in bathroom. Lamp shade was ripped. Just sort funny how the crown molding just stops short of the adjoining wall. Overall the room and building are worn out