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Functional Hall 5 Muong Thanh Luxury Song Lam

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Muong Thanh Luxury Song Lam

Name: Muong Thanh Luxury Song Lam
Address: 13 Quang Trung, Quang Trung Ward, Vinh City, Nghe An Province, Vietnam, 460000, 13 Quang Trung, Nghe An Province, 460000, Vietnam
Rating: 8.5

Hotels

8.5

Impressive

From 432 verified guests reviews

What Guests Say About Their Stay

Friendly Staffs (8)

Clean Room (1)

Excellent Service (1)

Great Room (1)

In the Area

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13 Quang Trung, Quang Trung Ward, Vinh City, Nghe An Province, Vietnam, 460000

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Muong Thanh Luxury Song Lam is a good choice when you are visiting Quang Trung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Muong Thanh Luxury Song Lam

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What's around Muong Thanh Luxury Song Lam

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13 Quang Trung, Quang Trung Ward, Vinh City, Nghe An Province, Vietnam, 460000

Discover More About Muong Thanh Luxury Song Lam

Location

Staying at Muong Thanh Luxury Song Lam is a good choice when you are visiting Quang Trung.

About Muong Thanh Luxury Song Lam

Whether you are planning an event or other special occasions, Muong Thanh Luxury Song Lam is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Muong Thanh Luxury Song Lam.

Muong Thanh Luxury Song Lam is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Muong Thanh Luxury Song Lam provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Muong Thanh Luxury Song Lam, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Muong Thanh Luxury Song Lam is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Muong Thanh Luxury Song Lam exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Muong Thanh Luxury Song Lam is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Muong Thanh Luxury Song Lam.

All facilities in Muong Thanh Luxury Song Lam

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Public Facilities

24-hour room service
Room service
Parking
Safety deposit box
WiFi in public area
Coffee shop
Restaurant
Elevator
Breakfast restaurant

In-room Facilities

Bathrobe
Bathtub
Refrigerator
Hairdryer
TV
Shower
Separate shower and tub

Hotel Services

Concierge
Laundry service
Luggage storage
24-hour security
24-hour Receptionist

General

Smoking area
AC
Non-smoking room

Food and Drinks

Bar
Breakfast

Things to Do

Massage
Outdoor pool

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Connectivity

WiFi in public area (surcharge)

Nearby Facilities

Shops

Sports and Recreations

Table tennis

Accommodation Policy & General Information in Muong Thanh Luxury Song Lam

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Extra charge for children:- Children under 6 years old will: FREE and a maximum of 2 children per room.- Children from 6 - 11 years old and sharing the same bed with parents will be charged extra breakfast at VND 70,000/night/pax.- Children from 12 years and over are considered as adults, compulsory extra bed is required VND 353,000/night/pax.

Additional Policy

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Muong Thanh Luxury Song Lam	425
Number of floors in Muong Thanh Luxury Song Lam	33
Another facilities in Muong Thanh Luxury Song Lam	24-hour room service, Room service, Safety deposit box, WiFi in public area, Coffee shop

Frequently asked question in Muong Thanh Luxury Song Lam

What are available facilities at Muong Thanh Luxury Song Lam?

There are top facilites at Muong Thanh Luxury Song Lam such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Muong Thanh Luxury Song Lam?

The standard check-in time at Muong Thanh Luxury Song Lam is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Muong Thanh Luxury Song Lam provide breakfast?

Yes, Muong Thanh Luxury Song Lam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Muong Thanh Luxury Song Lam

Overall Ratings & Reviews Muong Thanh Luxury Song Lam

Traveloka (432)

Other (2490)

8.4

Very Good

From 432 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

8.5

People often mention about Muong Thanh Luxury Song Lam

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Variety (1)

In-house Restaurant (1)

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Traveler Reviews Muong Thanh Luxury Song Lam

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B***i

6.5

/10

Reviewed 15 week(s) ago

The hotel is clean, no problem, only the swimming pool service is supposed to be for hotel guests only, but it's not crowded with outsiders swimming, so it's not fun.

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Accommodation's Reply

18 Sep 2024

Hello, Thank you for using the hotel's services and giving your feedback. The hotel will take note of and consider your feedback on this issue. At the same time, we apologize for making you unhappy. We hope you understand. We hope that the hotel will provide better service next time you come back. Once again, thank you for your feedback. Dear, Nguyen Duc Hien Hotel Manager.

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LE VAN Q.

8.5

/10

Reviewed 15 week(s) ago

Clean hotel, friendly staff.

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Accommodation's Reply

18 Sep 2024

Hello! Thank you for your good impression of Muong Thanh Luxury Song Lam Hotel. The hotel is committed to continuously improving the quality of service to serve you better and better. Thank you very much! Nguyen Duc Hien Hotel Manager.

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NGUYEN P. P. T.

Business

10.0

/10

Reviewed 35 week(s) ago

I am very satisfied with Muong Thanh system.

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Accommodation's Reply

09 May 2024

Welcome. Thank you for your good impression of Muong Thanh Luxury Song Lam Hotel. The hotel pledges to continuously improve service quality to serve you better. Sincerely thank you! Nguyen Duc Hien Hotel manager.

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Nguyen T. M.

9.7

/10

Reviewed 41 week(s) ago

Phòng hơi cũ, các ổ cắm điện lúc được lúc không. Nhân viên thân thiện, nhiệt tình, buffet ngon

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Accommodation's Reply

30 Mar 2024

Hello Ms. Minh, Thank you for coming to use the hotel's services and providing your comments. The hotel will record and consider your opinion on this issue. At the same time, we also apologize for the inconveniences you encountered during your stay. Hope you understand. Hopefully the next time you come back, the hotel will serve you better. Once again, thank you for your input. Dear, Nguyen Duc Hien, Hotel manager.

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VU THI T. U.

8.5

/10

Reviewed 86 week(s) ago

Khách sạn đẹp, sạch sẽ, các bạn tiếp tân rất nhiệt tình. Đồ ăn sáng ngon và phong phú. Mình đi hôm hơi lạnh nên chưa kịp trải nghiệm bể bơi và massage

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Ly Hien T.

5.4

/10

Reviewed 95 week(s) ago

Tôi đã có trải nghiệm tồi tệ nhất trong tất cả những lần ở khách sạn suốt 20 năm qua: tại Mường Thanh Luxury Song Lam Hotel. Đầu tiên là thái độ kỳ thị người miền khác của hai người lễ tân ca tối ngày 3-3-2023. Những ai không phải người miền Trung Việt Nam nên chuẩn bị tâm lý trước khi bước tới quầy lễ tân. Các nhân viên khác mà tôi có dịp tiếp xúc như người xách hộ hành lý, phục vụ phòng đều lịch sự và vui vẻ. Khách sạn rất cũ và rất lâu rồi chưa được tu bổ để giữ đúng chuẩn 5 sao mà họ luôn công khai. Drap có mùi ẩm. Nệm lò xo xuống cấp kinh khủng (làm tôi có cảm giác như đang nằm nệm cũ ở nhà mình hồi còn nhỏ). Kính cửa sổ vằn vện, dơ. Sơn viền cửa sổ, cửa kính phòng tắm lem luốc sơn. Máy lạnh kêu ồ ồ. Các cửa gỗ đều kêu cót két và cần dùng lực khi tôi đóng mở. Thiết bị vệ sinh hoen ố. Nếu khách khác đang cần tìm một chỗ ngủ sạch sẽ và yên tĩnh thì nên cân nhắc. Buffet sáng lèo tèo vài món và có thể một phần do không hài lòng nên tôi cảm thấy thức ăn dở tệ. Tôi lấp đầy bao tử bằng khoai luộc và xôi chà bông. Tôi nghĩ cần có người kiểm tra và đánh giá lại chuẩn của khách sạn này để đưa nó về đúng số sao và tránh để khách hàng khác bị lầm tin để rồi có trải nghiệm tồi tệ như tôi.

2 people find it helpful

Tran T. K. T.

9.7

/10

Reviewed 123 week(s) ago

I have a job in Vinh and take my father to go out and rest at Muong Thanh Hotel here, the service is great, how fast is it to call the front desk. Although I haven't tasted the breakfast here, it's 10 for quality

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1 people find it helpful

le xuan h.

5.6

/10

Reviewed 123 week(s) ago

phòng cũ quá nhiều nơi còn bị mốc

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Hoang T. B. T.

5.2

/10

Reviewed 126 week(s) ago

The hotel is seriously degraded, noisy and noisy

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6.2

/10

Reviewed 129 week(s) ago

Only deserves 3.5 stars. Parking is not covered, the public swimming pool is too crowded, the view is nothing, the quality of the room is degraded. Only has a good service attitude, fast elevator.

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3 people find it helpful

Accommodation's Reply

07 Jul 2022

Hi Mr Tien, Best regards from Muong Thanh Luxury Song Lam Hotel. We are delighted to receive your extremely detailed comments. We appreciate your comments and will try our best to improve the service quality even better. We hope to welcome you again in the future in Muong Thanh Song Lam. Wishing you and your family health and success. Dear, Hotel manager

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Tran thi lien

9.1

/10

Reviewed 131 week(s) ago

Nice room, good service, ok location, nice view

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Accommodation's Reply

07 Jul 2022

Hi Miss Lien, Thank you for coming to use the hotel's services and complimenting the hotel. Your review is the motivation for us to serve you better. If you come back next time, the hotel will try to serve you better. Thank you! Dear, Guest Manager

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tu Le

9.4

/10

Reviewed 136 week(s) ago

Everything is great. Eat and relax

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1 people find it helpful

Nguyen Q. H.

6.3

/10

Reviewed 139 week(s) ago

Enthusiastic service, breakfast buffet with few dishes, not much variety

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Nguyen Q. H.

8.2

/10

Reviewed 139 week(s) ago

Đồ ăn sáng không đa dạng, ít món

3 people find it helpful

Nguyen T. T.

6.0

/10

Reviewed 140 week(s) ago

Đồ cũ quá, các ổ cắm điện tiếp rất tồi. Wifi rất yếu. Chỉ có ăn sáng là tốt.

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Nguyen T. t. h.

6.0

/10

Reviewed 142 week(s) ago

Phòng ốc rất xấu, buffer sáng quá tệ

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Tran L. N.

8.5

/10

Reviewed 148 week(s) ago

Trải nghiệm mùa covid an toàn !

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tran t. d.

8.5

/10

Reviewed 155 week(s) ago

I will give 9 points. Delicious breakfast, friendly staff.

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Accommodation's Reply

14 Jan 2022

Hi Ms Duyen, Thank you for coming to use the hotel's services and complimenting the hotel. Your review is the motivation for us to serve you better. If you come back next time, the hotel will try to serve you better. Thank you! Dear, Guest Manager

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THO HOANG

5.4

/10

Reviewed 156 week(s) ago

I have been here from December 16, 2021 to January 5, 2022, but the equipment is old, The service style is not professional anymore. Housekeeping staff is not clean, especially when they meet me, their attitude is not happy. Receptionist all day long calling customers to collect room (even though they have already paid for the room) every day they call like I am their debtor. The room card has to be renewed every day (even though the money is already paid in advance) the staff is no longer enthusiastic about the guests (seems discriminatory). I don't know if it's because I stay for a long time and I get hate 😭😭😭

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1 people find it helpful

Accommodation's Reply

14 Jan 2022

Hi Ms Tho, Thank you for coming and using the service of Muong Thanh Luxury Song Lam Hotel. We are very sorry for what happened during your vacation. We will review and work again with the staff member who did not serve you attentively. We always try to improve the service quality of the hotel. Hope the next time you come to the hotel, we will serve you better. Once again, thank you for your input Have a nice day! Dear, Hotel manager

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Tran T. T. T.

6.1

/10

Reviewed 164 week(s) ago

When guests arrive, there is no staff to assist with parking, pick up luggage or guide checkin procedures, but have to find and bring their own things. Staff attitude is not professional.

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Accommodation's Reply

10 Nov 2021

Dear Ms Thanh, First of all, thank you so much for choosing Muong Thanh Luxury Song Lam to stay during your trip in Vinh. Your feedback is much appreciated and valuable for the hotel to improve the quality of service. We are also sorry for the inconvenience you have experienced when staying here. We hope that we will be able to have a chance to welcome you again with a better service and facility. Thank you and wish you health. Sincerely, General Manager

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