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Palace Hotel Saigon

Name: Palace Hotel Saigon
Address: 56 - 66 Nguyen Hue, Ben Nghe ward, District 1, Ho Chi Minh City, Vietnam, 700000, 56 - 66 Nguyen Hue, Ho Chi Minh City, 700000, Vietnam
Rating: 8.3

Hotels

8.3

Impressive

From 374 verified guests reviews

What Guests Say About Their Stay

Friendly Staffs (4)

Clean Room (1)

Free Upgraded Room (1)

Easy Access (1)

In the Area

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56 - 66 Nguyen Hue, Ben Nghe ward, District 1, Ho Chi Minh City, Vietnam, 700000

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Elevator

WiFi

Staying at Palace Hotel Saigon is a good choice when you are visiting Ben Nghe ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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56 - 66 Nguyen Hue, Ben Nghe ward, District 1, Ho Chi Minh City, Vietnam, 700000

Discover More About Palace Hotel Saigon

Location

Staying at Palace Hotel Saigon is a good choice when you are visiting Ben Nghe ward.

About Palace Hotel Saigon

Are you a shopaholic? Staying at Palace Hotel Saigon will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Palace Hotel Saigon provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Palace Hotel Saigon is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Palace Hotel Saigon exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Palace Hotel Saigon is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Palace Hotel Saigon.

All facilities in Palace Hotel Saigon

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Hotel Services

Bellhop
Welcoming drinks
Money changer
Doorman
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Porter
Wedding service

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Separate shower and tub
Shower
TV

Public Facilities

Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
Breakfast
Cafe

General

AC
Family room
Swimming pool

Things to Do

Fitness center
Outdoor pool

Business Facilities

Conference room
Meeting facilities

Nearby Facilities

Gift shop
Supermarket

Connectivity

Free WiFi

Accommodation Policy & General Information in Palace Hotel Saigon

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Hộ chiếu, visa (nếu là khách nước ngoài). The required documents can be in the form of soft copy.

General Check-in Instructions

Children Policy: Only 1 child (from 0 to 11y) can sharing a bed with parents. If children from 0-5 years old: Stay for Free. If children from 6-11 years old: Breakfast surcharge for VND 180,000/child/day. The hotel's pool is currently closed until further notice
- Khach san phuc vu an sang theo hinh thuc goi mon, khong phuc vu buffet

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Palace Hotel Saigon	144
Number of floors in Palace Hotel Saigon	13
Another facilities in Palace Hotel Saigon	Bellhop, Welcoming drinks, Money changer, Doorman, 24-hour Receptionist

Frequently asked question in Palace Hotel Saigon

What are available facilities at Palace Hotel Saigon?

There are top facilites at Palace Hotel Saigon such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Palace Hotel Saigon?

The standard check-in time at Palace Hotel Saigon is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Palace Hotel Saigon provide breakfast?

Yes, Palace Hotel Saigon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Palace Hotel Saigon

Overall Ratings & Reviews Palace Hotel Saigon

Traveloka (374)

Other (179)

8.2

Very Good

From 374 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.2

Meal

8.1

Location

8.7

Service and Facilites

8.2

People often mention about Palace Hotel Saigon

All

Distance to City Center (1)

Surroundings (1)

Accessibility (1)

Wifi (1)

Bathroom (1)

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Traveler Reviews Palace Hotel Saigon

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Đ***h

Leisure

5.4

/10

Reviewed 17 week(s) ago

The hotel often has problems. The swimming pool is under maintenance. Asked to choose a room with a nice view (price is higher than other rooms) but the view is facing the wall. The receptionist gave me the wrong room. 4 stars are worse than 3 stars.

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1 people find it helpful

A'nh M.

Leisure

8.6

/10

Reviewed 19 week(s) ago

Okay, I chose the highest room on the 13th floor so the view is nice and there is a balcony. You can message me on ig to ask for a review and I will reply. Also, the room on the 13th floor does not have a bidet huhu 🥺 there are only tissues. And I think the service is okay because there are not enough things in the room but I asked for them to be replenished but they still forgot or something.

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Mai Q. D.

8.5

/10

Reviewed 28 week(s) ago

Hn jmkkkj nnjnj kkkklk jjkeese kkkkle

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Nguyen T. D. T.

5.4

/10

Reviewed 34 week(s) ago

khách sạn đã quá cũ , không có ổ điện cắm sạc ở đầu giường, totel không có nước xịt, bảo vệ không nhiệt tình , đồ đạc khách phải tự đưa lên phòng, nhân viên rất tệ. Bãi đậu xe phí rất cao 300k/ đêm

1 people find it helpful

Accommodation's Reply

16 May 2024

We apologize that you had a negative experience while staying at our hotel. We have noted your feedback about the hotel's services and will strive to improve better. The hotel is located in the walking street in the city center so the limitation is that there is no parking lot. You may have to park your car in outside lots so we cannot manage their parking fees. We hope for your understanding. Thank you for choosing our hotel. We hope to have another opportunity to serve you well. Best regards, PALACE HOTEL SAIGON

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Kuan t. t.

4.8

/10

Reviewed 58 week(s) ago

My room is just above the kitchen. I don't understand what sound start 4 am,. 6 am - 11am when customers started having breakfast, my room can heard the sound of chairs. Can't sleep the whole night like having dj party in my room.

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Accommodation's Reply

12 Dec 2023

Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. We're try our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here.

Tran T. T. T.

9.1

/10

Reviewed 68 week(s) ago

Lên nhận phòng thì nghe mấy anh (có vẻ là người dọn phòng) đứng nói chuyện với nhau khi có khách đứng đó mà chửi thể :( Thực sự bất ngờ khi thấy khách sạn 4 sao mà như vậy :( thực tình không nên nói chuyện như vậy cho khách nghe

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Accommodation's Reply

07 Sep 2023

We apologize that you had a bad experience while staying at our hotel. We have noted your feedback about the hotel's services and will strive to improve better. Thank you for choosing our hotel, hope to have another opportunity to serve you well.

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Javier Diaz

9.1

/10

Reviewed 79 week(s) ago

The restaurant did not cook steak as I wanted, brought me another steak different type of beef very tough. I was concerned that your management was going to make her pay for kitchen mistakes. Current travelers do not use bathtub but shower, it is very dangerous for older patrons.

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tran l.

8.5

/10

Reviewed 81 week(s) ago

Khách sạn cho khách nhận phòng ở dãy sau..có lẽ là dãy cho khách mua qua mạng...khách sạn đang trong giai đoạn sưa chưa...nội that cũ kỹ...đưowjc cái thuận tiện đi lại.

1 people find it helpful

RUAN YU HSUAN (MS)

9.4

/10

Reviewed 81 week(s) ago

Nice location, clean room, happy staff

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Duong Thi Thanh Huong

6.0

/10

Reviewed 97 week(s) ago

No bill of stay. And has no responsibility to its customers. Will never come back

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2 people find it helpful

Accommodation's Reply

23 Feb 2023

Hello, we receive booking information from Traveloka as well as the room fee also paid by Traveloka, so we can only issue 1 invoice to the unit that pays directly to the Hotel. Hope you understand.

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NgoThi T.

9.7

/10

Reviewed 99 week(s) ago

The hotel gave us a special favor on request, giving us a room with a window. When we checked in, we didn't have it, thank you for letting us feel happy, grateful for the enthusiastic and cheerful service.

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3 people find it helpful

Accommodation's Reply

15 Feb 2023

Thank you very much for taking the time to leave a valuable review about the hotel. We look forward to welcoming you on your next trip to Ho Chi Minh City. Sincerely,

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nguyen thi thu hang

5.7

/10

Reviewed 100 week(s) ago

Rooms are too old, equipments needs to be upgrade, room fee is expensive.

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Accommodation's Reply

02 Feb 2023

Thank you for taking the time to review our property. We're trying our best to improve them.

Minh N. N.

8.5

/10

Reviewed 100 week(s) ago

Tôi đã có một kỳ nghỉ trọn vẹn tại đây, cầu thang hơi bé thôi

4 people find it helpful

Accommodation's Reply

02 Feb 2023

Thank you very much for taking the time to leave a valuable review about the hotel. We look forward to welcoming you back on your next trips.

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Julie

5.1

/10

Reviewed 101 week(s) ago

Long check-in, Reception does not recommend breakfast! I wrote that I checked in at 6:00 pm and the next day I checked in late but didn't say anything? And the next day, 12:00 pm asked me to check out. Dirty room, not clean

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1 people find it helpful

Accommodation's Reply

31 Jan 2023

Yes, the hotel's check-out time is 12:00 noon. If you keep the room later, there will be an additional fee depending on the time you want to keep the room late. We apologize that you had a bad experience while staying at our hotel. We have taken note of your feedback about the hotel's services and will work to improve it. Thank you for choosing the hotel, hope to have another opportunity to serve you better.

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TRAN T. N. H.

8.8

/10

Reviewed 114 week(s) ago

Khách sạn đẹp vì ngay trung tâm SG. Phòng (phòng 1209) cho 1 người ở thì rộng. Nhưng phòng không được sạch sẽ, dưới nền phòng dơ có nhiều bụi và tóc, còn trên bàn để tivi và các kệ tủ thì đầy bụi. Giường ngủ thì tạm sạch. Phòng dơ. Đánh giá cho khách sạn là 3 sao.

1 people find it helpful

Accommodation's Reply

24 Oct 2022

Thank you for your feedback. We have taken note of your feedback about the hotel's services and will work to improve it. Thank you for choosing our hotel, hope to have another opportunity to serve you well.

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Vu Nhat M. N.

9.7

/10

Reviewed 120 week(s) ago

Khách sạn cổ kính nhưng sạch sẽ, đồ đạc cũng lỗi thời nhưng chỉn chu, đủ dùng. Vị trí rất thuận tiện đi lại. Sẽ còn ghé lại đây.

2 people find it helpful

Accommodation's Reply

15 Sep 2022

Thank you very much for taking the time to leave a valuable review about the hotel. We look forward to welcoming you back on your next trips. Best regards, PALACE HOTEL SAIGON

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Nguyen T. P.

6.0

/10

Reviewed 121 week(s) ago

nội thất cũ, sứt hư nhiều. giường King Bed nhưng hông đủ chỗ cho 2 người lớn và 1 bé 2 tuổi ngủ. Phòng lại quá nhỏ.

1 people find it helpful

Accommodation's Reply

15 Sep 2022

Thank you for your feedback. We will try our best to improve each point you raise. Thank you for your support, hope to have another opportunity to serve you better. Best regards,

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Kim T. L.

6.3

/10

Reviewed 122 week(s) ago

Too bad for a 4-star hotel

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1 people find it helpful

Accommodation's Reply

06 Sep 2022

We apologize that you had a bad experience while staying at our hotel. We have taken note of your feedback about the hotel's services and will work to improve it. Thank you for choosing our hotel, hope to have another opportunity to serve you well.

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Phan Van Vinh

8.8

/10

Reviewed 123 week(s) ago

tuyệt vời lắm, nhân viên nhiệt tình

4 people find it helpful

Accommodation's Reply

06 Sep 2022

Thank you very much for taking the time to leave a valuable review about the hotel. We look forward to welcoming you back on your next trips.

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Vuong D. D. T.

9.1

/10

Reviewed 124 week(s) ago

Excellent Location. The facilities are not new, nor are they very clean. Staff not so friendly

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Accommodation's Reply

12 Aug 2022

Thank you for your feedback. We will try our best to improve each point you raise. Thank you for your support, hope to have another opportunity to serve you better. Best regards, BONG SEN HOTEL SAIGON

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