Cambridge City Studios by Paymán Club

Good enough for the price but could of been nicer in the hallways

Appalling checking in process, I stay in a lot hot hotel (as you know from my account) and I pre paid and still look 20 minutes of filling out forms online before I could check in. When I eventually got in the room was damp and smelt damp. To tip it off no hot water so cold shower this morning. I will never stay here again and I would strongly consider having this property on your app.

Fair price for the city centre but it stank of cigarettes and was a bit tired and dirty with other people’s rubbish in the bins.

As I arrived late it was great to have some cooking facilities. The room was quiet, clean and comfortable.

Their photographer needs a raise with that quality of misleading photos

Aboslutely terrible place. Supposed to be "self catering", with only a broken frying pan, no forks and no teaspoons, dirty crockery and damaged cups. The shower contained mold with tepid water. Laminate floor was damaged in in every section, paint flaking off the walls. Metal stand on lamps and tables were rusty!! What a dump, I have never stayed in a place as disgusting or depressing as this. The only advice i would give anyone is "AVOID AT ALL COSTS"

The apartment I stayed in was really poor, basic and indicative of a homeless shelter. I received the wrong room checkin info and there was no key in the lock box causing inconvenience and having to get in touch to raise this issue after a long day at work. The apartment and internal stairwell is in a serious need of a makeover including unhygienic blown worktops from water from the sink and mould in the shower. I had purchased food to cook but there was no cooking pots and pans so was unable to - it took 2 days for them to arrive! Also no live TV due to faulty aerial and remote didn’t work. Maybe I got unlucky with number 7 but I would avoid this place at all costs!

I didn’t feel safe no lock on the inside of the door or secondary lock or chain. Walls paper thin and noisy heating system all night. Also stairs v steep and covered in dog hair. Toilets smelled of blocked drains. It was ok as a person staying alone I didn’t feel secure with the door this could easily be fixed as could dog hair in hall. I think in general there are problems with blocked drains in Cambridge so I don’t blame property for this. It was adequate but could be better. Would need earplugs.

The location was brilliant,it should've been a good studio but there was mold smelling all through out,n my partner has asthma... It was clean but not spot clean to be honest,the floor was dusty our feet got dirty. Otherwise is a nice place,and the mattress was really dirty,had dirty marks on.

I booked 2 rooms here for my elderly parent and their friends - when they arrived only one key was available so they chased and was told that it would be there later so they dropped luggage off and went to explore Cambridge. They came back 5 hours later and still no key so they chased again - to be told it would be 10 minutes - 20 at the max - 2 hours later still no key. When chasing again they had the phone put down on them repeatedly. They ended up having to stop all in one room - 4 elderly adult and one is registered as disabled - no one got any sleep obviously and they ended up having to return home a day early and the key still hadn't turned up. I am still awaiting a response and an apology - the worst company I have ever dealt with - save your time and effort and don't bother!!

Terrible service from The Payman Club. Moved our location twice due to 'maintenance issues', the second of which we were not notified of. They also mixed up the date on the first change, so without chasing them we would have had nowhere to stay. Final property location (Arbury View) was dirty, smelly and no representation of the original booking.

At first in the announcement there were two different photos of two bedrooms. It wasn't true, it is just one room with one bed. The price is too high for a small, dirty place like that, so it isn't appropriate for families. I found oily windows and soil in the bathtub. I will never go there again.

Very shabby, would not recommend. The room we were allotted has revolting shower tray stains and had not been prepared for our check in. This is not a criticism of the staff, who came the next day to try and make amends for my complaints. The company that run the operation clearly do not allow a budget to clean to COVID standards.

checking in was a nightmare. unable to reply on their website with time of arrival so phoned to let them know and was told someone would be there to meet us at 4 pm. no-one was there so phoned and they told me that they do not meet people i had to do various things on phone to pay a deposit and full payment but it would not go through. they eventually gave me a code to access key and someone arrived later with a card reader. it was finally resolved after a very stressful time as i do not like using computers or mobile phones.

Os problemas comecaram apos a confirmacao da reserva. Depois da confirmacao do pagamento no cartao de credito deveria ter recebido todas as informacoes necessarias para a estadia. Recebi um email solicitando que fosse efetuado a reserva no cartao de credito de um valor para suprir eventuais danos, e ainda para confirmar com antecendencia de 72 horas. Chegando ao local nao existe recepcao, temos que ligar psra o numero informado e mais uma orientacao de como acessar a acomodacao, mas infeluzmente a chave nao estava no local e tivemos que espetar ate uma pessoa vir resolver. Esse processo e muito burocratico e confuso, se a pessoa nao tem telefone local, ou nao tem o dominio da lingua teria muita dificuldade ou ate mesmo desistiria.

Cheap shabby furniture, mattress was awful springs in your back all night... boiler right next to the bed so was woken up every hour by the noises ... would not recommended.

No heating... bed slats where broken. Mould on the walls... Would never stay there again Check in told me I was in room 1 went into the main building and their is no room 1... Eventually got in contact with owners and they asked me to try outside the building. Lastly very bad smell of mould in the room...

Jour même de la remise des clés, il est demandé de faire un dépôt de garantie de 100 livres sur une plate-forme, le délai que celle-ci nous a demandé pour bénéficier du code pour récupérer les clés a été très long (2h) Nous avons donc dû attendre dans un café Ensuite un code est donné pour récupérer la clé dans un petit boîtier, qui nous a permis d'ouvrir la première porte mais pas la porte de notre chambre... Nous avons donc dû appeler le service client qui nous a envoyé quelqu'un au bout de 10 minutes (service rapide) Il s'agissait en fait d'une inversion de clés de chambres... Ensuite nous sommes entrés dans la chambre, qui est assez jolie. La literie n'est pas du tout confortable par contre, si vous avez des problèmes de dos on s'enfonce dedans. Nous avons donc finalement dormi dans le clic-clac qui n'était pas non plus confortable mais plus ferme La salle de bain est minuscule, dans moins de 1 mètres carrés une douche + toilettes + lavabo on étaient mis, du jamais vu, impossible de circuler dedans, nous laissions la porte ouverte... Le logement en lui-même à un taux d'humidité trop important, nous avons eu froid la nuit malgré la clim réversible que nous avons laissé à 30 degrés toute la nuit, cela n'était pas suffisant Pour toutes ces raisons je ne conseil pas ce logement... si ce n'est pour la localité, bien placé sur Cambridge

En arrivant, boîtier dans lequel se trouve les clefs difficile à ouvrir. 45 minutes après plusieurs appels téléphoniques, le boîtier est ouvert mais pas de clef dedans... Une fois les clefs récupérées, le ménage est mal fait et il n'y a pas d'eau dans la douche, impossible de se laver. Personne n'est venu pour trouver une solution à ce gros problème. Je suis très mécontent de ce séjour. A fuir.

ケンブリッジの市街地に近いので旅行で使用する際の立地としては良いと思います。 ただ、部屋の清潔さはあまり良くなく、チェックインした段階で髪の毛等が目立ちました。食器類もありますが、ゴミが付いていたりしてらあまり使う気になりませんでした。 また、ケンブリッジは安全な街ではありますが、夜に玄関が施錠されていなかったり、裏口が全開になっていることも多く、少し不安を感じました。