Holiday Inn Express London Heathrow T5, an IHG Hotel

I was good, even whe. We didnt get a queen bed, for couples the put 2 individual beds jajaja, eventhough it worked out.

Rooms don’t have usb options

Great rooms, great staff- accommodated our request for adjoining room. Great breakfast and overall great value for money

My major problem was I googled holiday inn express IHG Heathrow T4 where I stayed last year and what popped up was an exact replica except for 1 digit. T5 instead of T4. The very minimum of an airport hotel is to have a free shuttle, but even worse calling it a Heathrow T5 location is blatantly false advertising.

The bed was so comfortable as were the pillows, room clean and very quiet -ideal after a 24hour delayed 14 hour flight! Reception staff were so helpful breakfast amazing - property so clean

Clean

I love everything about the hotel, room for a family of 4 had 3 beds. Excellent breakfast. Bathroom is very clean and new. Bedsheets were amazing. I highly recommend this hotel. Would sray at Holiday Inn Express anytime anywhere.

The hotel represents location in its name as Terminal 5 but you have to take a 10 - 15 minute bus ride or cab to reach hotel. The staff was professional and responsive. The breakfast food was good and varied. The rooms appear dated. There was no closet or drawers to put your clothes in. I was with 2 others in the room. There was a coat rack only. The temperature in the room was cold. The room had a thermostat which was raised when I left in the morning but had no effect when I returned 12 hours later. I mentioned this to the front desk as I was checking out and the person said the individual thermostats don't work but its controlled from the front. PUT A SIGN UP TO INFORM PEOPLE OF THIS.

Loved the lounge attached to property

Nice hotel and room and great breakfast.room cold .nothing work to make it hot .night reception stuff do not care ..morning stuff they do care .too expensive for what you get .

Close to the airport

Great location

Excellent

Staff was friendly

The room was absolutely frozen you could see your breath

Needed somewhere to stay for a night for a connecting flight and this hotel definitely met my needs! I'd recommend to any and everyone!

Excellent stay for an early take off. Although it is not at Heathrow T5 exactly, the hotel has facilities that can aide your speedy transfer to the Terminal.

Excelente lugar

Not picking that place again. Manager not helpful

Excellent hotels