Hollin House Hotel

Good location, nice area, staff are great. Room was a little small and quite dated needs renovating. However I had a comfortable nights sleep.

Prompt and efficient check Good location and entrance and grounds impressive Room was very cold on arrival We used the supplementary heater but it took a long time to warm the room Towel rail not working (room 57 ) No view from this room Woken by noisy people at 2.30!( not the hotels fault) Tea and biscuits in room good No hanging space in room ( coat hooks) ok for us - only staying one night - but difficult if staying for a few days Did not eat at hotel - we were visiting relatives Will probably stay again for short visits

Location great , staff lovely apart from one who lived in staff area . Playing music and making noise at 1:30 am on our 2nd night 🙄 still waiting for manager to contact me about it . Staff on site were very good at helping to resolve the issue. But we paid for a suite to relax and enjoy but were unable to do this at night. On the first night we had to move to another room as there was a Christmas party on down below our room , again staff on site were apologetic as they said we should have been warned when we booked .

El alojamiento Ensi muy muy antiguo y proporcionalmente con escasez de dotaciones en las habitaciones (pocos enchufes irregularidad en la calefacción….) el camino desde la carretera al Hotel completamente a oscuras sin ningún tipo de iluminación por la noche…… lo cual compensaba por el trato del personal que fue estupendo

Very pleasant one night stay, great food, great staff

Very cosy and Christmassy very expensive beer £8.10 pint cider £8.60 a bottle. Food looked great but far too expensive imo

This hotel is very dated, and definitely needs an upgrade in the very tired rooms.

Friendly atmosphere. Good for dogs and family. Relaxing stay and perfectly placed for exploring Peak District.

I came for a wedding and the day and night were fantastic

The rooms were full of damp and mould. The mould was visible on the walls and the damp has made the wallpaper blow and peel in some areas. The smell of this issue was awful. Our other issue was I booked 4 weeks in advance and asked if the family room which sleeps 4, which the picture indicated 1 x double and 2 x single beds but the description didn’t state this. I asked if there was enough beds for 4 when I booked as otherwise I could cancel for free. I received a reply at 3:09 the day before we arrived, so 9 minutes after I could cancel for free, telling me that there is only one additional bed therefore that meant one child has nowhere to sleep. The receptionist was the best part of the stay, she arranged for us to have interconnecting rooms so we all had a bed and she was a credit to the hotel. Everything about the stay was awful. Aside from the damp and mould the quilt was comfy, the pillows were ok and the mattress was rock hard. Also the room walls and ceilings are thin and as we stayed on a Saturday night and there was a wedding, around 1-2am when people came back to their rooms, above us and to the side all you could hear were people having ‘fun times’.

Very pleased with my stay. I will come back again.

The bathroom was in poor condition. Shower was useless. Hand rail in bath/shower was rusty and had sharp rusty part too. Room wasn't very clean and the headboards were very loose. There was an ironing board but no iron. Cupboard drawers were dirty. You couldn't put clothes in them. On arrival i was told that it was room only, not bes and breakfast. I could have swore i looked for and booked bed and breakfast. The guy on reception wasn't very helpful. I think he was tired. We did pay fir breakfast but it wasn't great. Need a better way of keeping the food warm. Generally the staff were lovely and helpful. Don't think i would stay there again though.

First room allocation not great asked to change and guys on reception were excellent

Like and old castle! Loved it!

Had a lovely lovely stay. The staff were excellent and the hotel is very charming and full of character. Seems as though the hotel is going through a refurb and bedrooms are dated however I feel the price reflects that and the rooms are still very clean.

Our stay at The Hollinhouse Hotel was good apart from a noisy generator that went on early hours of morning. Staff very friendly the room very comfortable and breakfast was very generous. The Hotel prouds itself in high Victorian Gothic architecture which has been wonderfully preserved.

The check in facility wasn't great. I got overcharged and I’m still waiting for some money back.Telephone enquiries were dreadful. Beautiful scenery, very clean room. Very tasty breakfast.

Excellent food !

Stayed here for one night. Upon check-in the outside / entrance way / downstairs all looked wonderful so we were excited to see our room. Our room was a massive disappointment. Window facing onto the backend of the building, view of a flat roof. Only one plug socket we could find (?), bedside lamps broken, dated decor and furniture, didn’t seem cleaned properly. We did find a beetle/bug in the room but hoping that was a one off from outside as we didn’t see any more. Poorly soundproofed - could hear everything from adjacent rooms and the corridor. We were out for most of the evening and only got back at 1am so didn’t want to cause disruption by complaining or requesting a room change, however we both firmly agreed we would not return again. Couldn’t give this feedback in person as there was no-one manning the desk upon check-out time! On one positive breakfast was very decent for £8 each. So much potential as the outside of the building is lovely and surrounding area. I bet some rooms have wonderful views, but not room 39! What a shame overall.

Stay was for wedding but room was dusty and bed old and noisy . Breakfast was good . Bath was slippery no mat in the bath .