The Bold Hotel, BW Signature Collection

Absolutely terrible ! I don’t know how this is such a high rating, shower was broken n to small to even move in, room was small as anything, bed was really comfy but for a 100 pound a night was a insult.

Nice value for money, we missed that there was no elevator / lift, but thankfully got assigned the 1st floor :)

The hotel was lovely, in a great location and the service was great. The heating was on full blast so a little warm but was able to open the window so really not a problem. Staff very friendly and helpful.

The Bold hotel was a lovely stay and would definitely recommend to others and will stay again. The staff were fantastic and friendly and couldn’t do enough for you. Our room was in brilliant condition and very very clean. A great find !

Veru gpod

Lovely hotel/pub. Very central with lots of restaurants close by. The staff were very friendly and helpful. Luxurious room.

Lovely pub/hotel and in a great location, but unfortunately there’s no soundproofing in the room so you can hear the road outside and the bar next door (which doesn’t close til 1am) as well as people walking past. Which is a shame as everything else was great, including staff at check-in, but we wouldn’t stay again due to not getting much sleep as it was so noisy and you literally hear everything going on outside.

We were on the 2nd floor, so beware 40 steps & no lift. We were initially given a room at the front overlooking the road, but the window was not double glazed so was draughty and very noisy. Our replacement room unfortunately had it's issues, whenever the water was run there was a loud vibration in the room, so loud I had to check the corridor to see what it was! So now our room was at the back, the window was double glazed but now facing all the fans/air conditioning units on the adjacent roof. So I suggest you take earplugs. On a plus point the hotel and bar was excellently located, however I expect in the summer patrons may well be noisy too. We did eat an evening meal in the bar, which was delicious. The hotel generally was very nicely styled, beds were comfy. Staff were friendly and helpful

Very good decor and staff.

Place was beautiful and well Located. Didn’t say on the website about all the stairs up to the rooms and we were on the top floor with an adult with impaired mobility and a toddler. Staff never spoke to us about breakfast, emergency procedures and there was a fire test! No help from anyone, staff just watched you lug baggage for a family up and down, no trolleys to use to carpark. No lift.

Comfortable room. Very noisy from bar below, albeit stopped by 10ish. Bathroom window let in a lot of noise. Good location and plenty on street cheap parking

Howard at reception was remarkable. Courteous and helpful - over and above the norm. He is the main reason for our top ratings. He plus the comfort of the bed. The carvery meal was fine - room clean. It is a hotel that appears to be working diligently to make a positive experience for its guests

We found the bed was to small and was to soft on the egdes so you seemed to fall out sightly on the edge of the bed. The breakfast was very nice and staff were very friendly.

The room was pretty good, but what made the stay great was the friendliness of the staff. It really makes a difference when staff are friendly and talk rather than just go through the motions. These were probably the most polite, professional and friendly staff I've had.

Very good room and despite bar below not noisy. Reception staff excellent and friendly. Well located

This is a great place to stay. The breakfasts are superb, the room was too. It’s not too great walking along the Main Street outside the hotel at night, but the walk to the water takes only a few minutes, and is well worth doing in the evening, as well as during the day.

The staff were particularly helpful and friendly. Every one of them that we encountered was approachable and looked happy in their work. I was really grateful for the recommendation of a nearby Italian restaurant which was just a stones throw from the hotel and just what I needed to satisfy two tired, grumpy toddlers. I had been dreading wandering the streets with them looking for a suitable place to eat, but it was all taken care of by the nice man on the reception desk (sorry I didn't get his name). He even phoned them to check there was a table available and they moved things around to accommodate us, despite being busy. Thanks so much, would definitely stay again.

We had a bit of an issue with our booking as the two nights were booked separately but it was quickly sorted.

Very good except shower could have been more powerful in room 10 - previously not a problem in another room.

I usually stay here on business and I like it that much we spent our anniversary weekend here. It was a 5 hour drive but so worth it. The room was spotless and comfortable. The staff steal the show though. They are absolutely 5 star (Especially Reception). We can’t thank you all enough.