Wakamatsu Hot Spring Resort

Great

I literally do not have the ability to accurately express how AMAZING, our stay was. The staff could not have been more professional. The Onsen, could not have been more relaxing, both the private and public ones. The place was spotless as well. It may have been the nicest, fanciest, ritziest place I’ve ever been. It has literally been the best, and I mean the best, part of my entire trip to Japan!! When I get married I want to go back there for my honey moon.

Small boutique hotel. You hardly see any other guests. Beautifully decorated. Warm welcome tea and snack in the lobby while you wait. True Japanese hospitality. Everything is done with thoughtfulness. The dining room has a great view of the beach. Food was delicious. You get a staff member assigned to your room for your stay. Onsen is small but offers a beautiful beach and ocean view. Enjoyed the experience and the stay. Highly recommend it.

This is a wonderful experience. The room is big, all have huge window/ balcony toward the sea. Hot spring bath is also great. You can book tour private hot spring room. What real impressed me is the food. It worths 1 or even 2 Michelle stars. The breakfast has about 15 items. Dinner omakase list is about foot long…Lol. All at very very reasonable price. In all this is an outstanding hotel with over 100 year history worth every penny.

Amazing service, food, onsen, and traditional ryokan experience.

大変良いです。 和室なので床に座る部屋です。 私達は年配なので座るソファーが欲しいです。 またベットタイプの布団敷なのでベッドの様な高さがありません。 立ち上がりる事が大変でした。 やはりある程度の高さが有るベットが楽です。 分からずに予約しました。 この点が残念でした。 大変静かでゆったりして良かったです。 サウナも有ればもっと良いです。

짧지만 너무나 만족했던 시간이었습니다. 모든 스태프들이 매우 친절하였고 모든 면에서 대단히 만족스러운 서비스를 제공받았습니다. 조식과 카이세키 정식도 정말 맛있습니다. 식당의 분위기도 아주 좋았고 바다가 보이는 방도 정말 멋있었습니다. 모던하고 엄청나게 화려한 숙소는 아니지만 전통적이고 조용하고 깨끗하고 잘 관리된 곳이어서 부모님께서도 만족하셨습니다. 하코다테에 또 방문한다면 주저 없이 여기를 선택할 것입니다!

我和先生總共住了三天，鎖住房間包括早餐和晚餐！但膳食方面質素惡劣，豆腐超乾、煎魚也是隔夜、甜品敷衍。

Can’t recommend this place if you’re western, The stay was overshadowed by a feeling we were unwelcome and due to a negligible level of English, communicating with staff was tiresome and difficult. I spent a lot of money to have Christmas Day here on my Honeymoon and the experience was poor. I had booked Dinner and Breakfast in advance and they had no record of this and made me feel as if I was putting them out when telling them I had messaged ahead. I ordered room service after seeing it on their information pack and it never came. The dinner was overpriced and we had no idea what we were eating as no one could explain it. Very tricky when you have dietary requirements. Worst of all when I tried to complain using language apps to communicate they said what I can assume was sorry and that was it. Things go wrong all the time but no attempt to reconcile things was made which is a huge error in my perspective. I had been in Japan for 2 weeks at this point so had a basic grasp of Japanese Hotel etiquette so I don’t think cultural difference was to blame. All my other hotels on the trip were excellent. A General thing to note against it is that from the pictures it appears to be isolated but is on a busy main road among Larger hotels and opposite a Lawson convenience store. Onsen was excellent and sea views were stunning though this was not enough to make up For rest of the experience.

料理がとても美味しかったです。今までの温泉旅館の中で最高でした。温泉は大きくはなかったですが、目の前が海で最高のロケーションでした。リピートしたい旅館です。

這是一間非常古色古香的飯店，飯店每一位服務人員都超有禮貌，我很喜歡。房間還有很大的窗戶可以看到一望無際的海。非常棒

Everything about our stay was perfect. The staff were extremely friendly and solicitous, the food was incredible, the view across the strait to Aomori was breathtaking, and the onsen was among the most relaxing things I've experienced in my life. I regret not booking additional nights, and would go out of my way to stay here again in the future.

酒店的員工服務態度很好，無論是網上的回應還是入住時的態度都很好。而且酒店很漂亮，對著大海。不過晚上的暖氣有點熱。

露天風呂は海の眺めがよく最高でした。食事やサービスも老舗の高級旅館だけあって良かったです。館内は老朽化が少々気になりました。

舒適，有無敵大海景，房間寬躺整齊整潔乾淨，還有細心寫上我的日本名字作為房號，很有心思。

Stayed 2 half board nights in Oct. Very nice homely, beachfront ryokan with posh interior and furnishings. Our room faced the sea and had amazing view of sun setting behind the Mt Hakodate. Beddings are good. Room clean, modern and well equipped. Onsen is clean. Certain part of the ceiling at the male onsen appeared to have balked and may need to be checked. There is 1 indoor and an outdoor pool - both looking out into the open sea. The hot spring water is salty, packed with minerals, but devoid of sulphur and hence its smell. Enjoyed the facilities and hospitality. The kaiseki dinner was artistic that was much appreciated and clearly showed effort and detailed thought in dish creation. Unlike some other ryokans, this dinner spread was not excessive. Breakfast was good and ample. There is a good ramen eatery about 3 minutes walk from the hotel, Ichimonji, which served excellent salt & miso based ramen. And gyoza. Truly fantastic, fast lunch option. Overall, we enjoyed our stay at this property. Thank you for your hospitality!

+ unfailingly polite and thoughtful service + spacious room with tatami mats, futons and yukatas to wear + Onsen (hot spring bath) on site + delicious dinner and breakfast within on site restaurant from locally and freshly sourced produce - located between JR station and airport so access is via frequent local buses, not so frequent airport shuttle buses and taxis - delicious tea is served at meals but more drink options (including alcohol) would have been welcome! All in all, highly recommended!!!!!

Paid almost SGD1,000 for 2 nights with breakfast only. Grossly overpriced for such a basic, small, old and dated room. Nevertheless breakfast and service was good. Onsen was clean and basic. Nothing much within the vacinity.

I arrived at 3pm and wanted to add dinner and breakfast to my stay and they said as I did not book there would be no food for me. Not even breakfast the next day. I asked for coffee and any simple food and they said” go to train station for breakfast we will not help you!” There are no shops around and the train station was 15 minutes away!! I hate to say this, but it felt very rude, unkind, and in many ways anti foreigner in the gestures and way it was expressed...

最初の印象はかなり良かったけど、夕食付きのはいっぱいので、食事なしの2泊でした。 お風呂場のフェスタオルは毛玉落ちるのが気に入らない。 最初ベビーカーをフロントに預けているのに、帰りの際に、タクシーを呼んでもらったけど、三、四人体制でお見送りなのに、ベビーカーを載せず、駅に着きそうなとき、気づき、往復のタクシー代を掛かっても関わらず、謝りの言葉がなし、その後の責任者にもお話を届かず、タクシー料金自腹いということでした。 100年近くのホテルなのに、何万円の宿泊料金を払ってるけど同じぐらいのサービスを貰えず、すごく残念な思いでした。