Petunjuk Umum Check-in
Dear Valued Guests, Greetings! Thank you for choosing RedDoorz near Golden Field Bacolod to be the place for your staycations and travel vacations! For that, we would like to officially welcome you to our hotel! More than anything, we wish for you to have a wonderful and worry-free stay with us. To make this possible, here are the property guidelines you may need to comply with before checking-in: 01. Guests are required to present a valid government-issued identification upon check-in, along with a printed copy of their booking confirmation. 02. The property requires a refundable security deposit for charges or damages during the stay. The amount depends on the length of stay and/or size of the room booked. Please contact the property for more information. 03. This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking. 04. All special requests are subject to availability and additional charges may apply. 05. The property does not allow joiners or visitors. 06. The property is only allowed for individuals who are 18 and above years old. For Family guests, kindly refer to the restriction on listing house rules. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. There is no capacity for cots at this property. There is no capacity for extra beds/person at this property. 07. The hotel reserves the right to refuse any guest who breaches the maximum number of persons per room policy. 08. Hotel facilities and car parking spaces are subject to availability, are not guaranteed and cannot be reserved. 09. Check-in and Check-out times Check-in 14:00 - 18:00 Check-out 08:00 - 12:00 Please do take note that requirements may change from time to time without prior notice and continue checking with the hotel for the latest updates. Your safety and security are our top priorities. You might receive deceptive messages requesting reconfirmation and payment through unauthorized third-party links. Please make sure to NOT click on any links on these messages To ensure the security of your booking, below are some actions you can take: ○ Do not respond to unsolicited messages or click on links from unverified sources. ○ Only make payments and provide sensitive information through Traveloka.com ○ Be cautious of phishing attempts and report any suspicious messages related to your booking. As part of our ongoing efforts to enhance our services and provide exceptional experiences to our guests, we value your feedback. Your insights are invaluable in helping us understand what we're doing right and where we can improve. We kindly invite you to take a moment to share your thoughts and experiences with us by writing a review. Whether you had a delightful stay or if there are areas where we could have done better, your feedback will help us tailor our services to better meet your needs. Your review not only helps us but also guides fellow travelers in making informed decisions when choosing their accommodation. Should you have any concerns regarding these policies, you may reach out to our Customer Service Team at +63 2 8248 7369 / cs-philippines@reddoorz.com . Our team would be available round the clock to answer your inquiries. We look forward to having you in our hotel! See you, soon!