Petunjuk Umum Check-in
Dear Valued Guests, Greetings! Thank you for choosing RedDoorz Plus @ Castle Chateau Iloilo to be the place for your staycations and travel vacations! For that, we would like to officially welcome you to our hotel! More than anything, we wish for you to have a wonderful and worry-free stay with us. To make this possible, here are the property guidelines you may need to comply with before checking-in: 1. Only leisure guests can be accepted but they need to contact hotel for pre-arrival requirements includes but not limited to fully completed vaccination Card or certificate. Please contact the property for more details. 2. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please contact the property for more details. 3. As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details. 4. Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling. Please contact the property for more details. 5. Guests must provide a 2 valid form of government-regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in. 6. The property requires a refundable security deposit for charges or damages during the stay. The amount depends on the length of stay and/or size of the room booked. Please contact the property for more information. 7. This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking. 8. All special requests are subject to availability and additional charges may apply. 9. The property does not allow joiners or visitors. 10. The property only allowed for individuals who are 18 and above years old. 11. The hotel reserves the right to refuse any guest who breaches the maximum number of persons per room policy. 12. Car parking spaces/Hotel facilities are subject to availability, are not guaranteed and cannot be reserved & charges might be applied. Please do take note that requirements may change from time to time without prior notice. Please continue checking with the hotel for the latest updates. For anything urgent you may reach out the property at +63 9319369049 | +63 9165742829 and (033) 337617 Should you have any concerns regarding these policies, you may reach out to our Contact Centre at +63 282498745 / cs-philippines@reddoorz.com Our team would be available round the clock to answer your inquiries. We look forward to having you in our hotel! See you, soon! RedDoorz Plus @ Castle Chateau Iloilo Team
Please do take note that requirements may change from time to time without prior notice. Please continue checking with the hotel for the latest updates. For anything urgent you may reach out the property at +63 9319369049 | +63 9165742829 and (033) 337617 Should you have any concerns regarding these policies, you may reach out to our Contact Centre at +63 282498745 / cs-philippines@reddoorz.com