Country Inn & Suites by Radisson, Hot Springs, AR

We have stayed here several years and always enjoyed it. This year there were loud trucks in the parking lot and the beds were terrible. They used to be soft but they were so worn out they were hard and had indentions. The rooms seemed to be updated with no carpeting which was nice but the bed really ruined it for me.

Clean rooms and lobby. Nice staff.

** A Disappointing Stay** My recent stay was unfortunately far from enjoyable. While I had hoped for a relaxing experience, several issues detracted from the overall quality. Firstly, the bed in my room was excessively hard and made loud popping noises with every movement, making for a very restless night. To make matters worse, I encountered several cockroaches in the room, a serious concern for hygiene. Several advertised amenities were also non-functional. Both the ice machine and vending machines were out of order, and the television offered reception only half the time. Breakfast was equally disappointing, lacking any protein options. Additionally, despite running the air conditioning in the winter, my room remained uncomfortably warm. The hot water in the shower was also lukewarm at best. Overall, my stay fell far short of expectations. I would not recommend this hotel to other travelers.

The breakfast was needed more options.

It was a good location

Tracy at the front desk was a real joy, easiest check-in ever, properties in great shape, and staff was great

Was alright for the price. However old not up to date.

The room was very nice and there was a great restaurant right next door to the hotel.

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It was not worth the money the AC didn't work there was mold in bathroom we had to take out kids to the hospital because of the black mold in our room and they promised they would do something and never did never again waist of money

Was convenient to the Garvan Woodland Gardens and shopping. Check in and check out was easy.

Clean, comfortable and quiet.

The property needs lots of renovations. I booked it because of the pool, hottib and

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Read the reviews. Only thing that rang true for us was that the bed really is hard. I bought padding from Walmart just to sleep the next 2 nights. Pillows were also small and very soft meaning had to smash them together to get a hallway decent one

The room was clean. The staff was very polite and friendly. The breakfast was good.

It was decent. Close to restaurants, shopping, entertainment. Complimentary breakfast was ok

The location was great as far as convenience to stores, shopping. The hotel smelled a little old/musty. Housekeeping didn't clean nor bring us extra/clean towels we had to go down to ask for them. The sink faucet sprayed everywhere when you turned it on which probably needed a washer replaced on it. Other than that it was good for what we needed for the weekend & the staff was really courteous and nice.

LOCATION

Keycards had trouble each day. Had to ask for towels each day. Air-conditioning went out last day( didnt work well from the start). Ice machine didnt work.