Cupertino Hotel

They only have basically one person to handle your needs. all day, no maitenance past 5 pm. I had a problem with TV around 8 pm one night and the reply was you have to wait until tomorrrow! They're really not accommodating! I would only stay there again if the rates were low and you were on a budget.

We stayed six nights and there was no water in bathroom around midnight in two nights. Called the service dept and nobody answered the call. Then call the front desk and replied to check it. We waked at 5am and found water recovered.

My husband and I stayed here for seven days. It was a relaxing experience in comfortable, reasonably clean accommodation with a heated pool and hot tub. Best part was its convenient location, very close to Safeway, Chipotle and some nice stores. The room was clean and tidy. The staff was friendly and always served with a smile. The continental breakfast was reasonable if I ignore the weekend (Saturday and Sunday) and vegetarian protein options. It offered white and brown bread, assorted muffins, fruits, boiled and scrambled eggs, sausage, potato capsicum mix, yogurt and cereals. Coffee was available 24x7, though it was hot only during the early hours. The "happy hour" was a nice touch; beer, wine, coke and sprite were available. The facility requires renovation and attentive maintenance. Housekeeping staff should be more careful while doing their job. However, I have to mention that not all housekeeping staff was careless, some days the job was well done. Tip: Let the front desk know in advance if you need daily cleaning. Check the temperature control of the room and availability of toiletries in the bathroom.

It was a pleasant stay.

I Love the Cupertino Hotel. Its located right off of 280. The rooms are nice sized and have everything you need. I love the courtyard they have in the middle with the pool and hot tub. They have super cute lights in that area at night. We used the hot tub every night and it was great. Also was a big fan of their happy hour they have every night between 5-6pm.

Door didn't seal at the floor, breakfast was very basic, so I skipped it, carpet very worn, AC not great.

Spacious room. Clean and friendly staff

Bad service didn’t give me room on time to change due to two booking. Sade deposit not working no water in room no service at all lousy breakfast. Rude staff no customer service gave me single bad than double. Please refund my money

Mantener más limpias las areas

Terrible service they had room but didn’t wanted us to shift to new booking . Delaying to give us the room . Rude staff one day didn’t clean the room they gave us one bed instead of booking for twin . Need refund please advise it is third class hotel no drinking water in the room no service yo take luggage . Please refund us and advise

Great. Just need a chair other than desk chair to sit on.

We’ve been here a few times and it’s a little run down from before, you can see it in the room and the continental breakfast. There used to be a whole spread for breakfast but now it’s cereal, some toast and muffins. The very heated pool made up for all that. Would still stay here again just for the convenience of location.

Na

Average hotel with reasonable price

Furniture not clean. Rooms smell of mold

There is no breakfast. For the price they charged, I am not sure why

Definitely nothing close to what was advertised online. Run down facility on its last leg.

Cupertino Hotel is one of my go-to hotels whenever I come to the area. I had seen better days. Yes it is getting old and the breakfast isn’t as elaborate as it used to be. But let’s be fair…you can’t expect the same luxury at the same price when the cost of doing business has rapidly increased so much. And hotel guests contribute to a lot of wear and tear of the property. I appreciate the business owner’s efforts to keep the rates affordable while still trying to offer some nice things such as thick and fluffy towels, Happy Hour treats, fruity water and fresh fruits in the lobby. Even the simple breakfast is thoughtfully planned to include protein (hard boiled eggs), carbs (pastry and cereal), dairy (yogurt), as well as fruits. To me, the hotel is doing its best to provide guests with a comfortable experience. I enjoyed my stay, and had already booked a return stay in a couple weeks.

Breakfest

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